Latest Trustpilot reviews for Ashton Under Lyne
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today
Good luck if you choose Howdens
Howdens were chosen by Aviva Insurance to reinstate the kitchen of a very elderly friend after a bad flood. I was initially positive but soon the reality hit. The range is very much of a type which surprised me. The designs came in after a visit with the designer. A key feature of the kitchen was glass display cabinets. Incredibly these doors are not available with frames to match the rest of the kitchen. We settled on a contrast but when they arrived (much later than promised) they didn't have the clear glass shown on the designs but opaque glass. Incredibly the clear glass shown in the design and that is fairly fundamental to a display cabinet isn't available. Why would you buy glass doors and shelves with interior lighting to block them out? That is the sort of nonsense that is part of the Howdens deal. The staff a Ashton were utterly useless and frankly the manager didn't care. Altrincham was my local branch and they helped identify a white door that was clear glass. Not ideal but it was the best we were going to do. In short if it was my kitchen and I was paying for it I would have got Aviva to rip it out. Fortunately it wasn't being paid for. Don't believe the hype and don't believe the design documents. Quality is typical low end. Although they claim they manufacture their kitchens it means nothing because they supply what they supply. So if you need a glass door with an oak kitchen it's going to be white framed. The head office also needs a special mention. Never have I come across a CS department so useless. They basically denied their designer came to visit. It must have been an apparition sat in my friends house. Good luck if you choose Howdens.
Ian Eckersley
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18 days ago
Excellent service
Excellent service , easy to order online and great helpful staff , definitely worth dealing with.
Chantell Sheridanstacey
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3 months ago
Great staff very helpful and good…
Great staff very helpful and good quality products been using Howdens for a long time and never had any problems or issues and my customer are always pleased with the kitchens I install 👍🏼😊
Lee Royal
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3 months ago
Brilliant quality kitchen and doors but…
Brilliant quality kitchen and doors but your screws are like treacle toffee
Simon Dunn
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6 months ago
Good helpful friendly staff
Good helpful friendly staff
David Heath
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8 months ago
Delivery should have been first drop…
Delivery should have been first drop turned up at 10 30 am. Not acceptable. I had two men stood doing nothing this has happened before.
Guest
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9 months ago
Brilliant service!
Brilliant service!
sarah higgins
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a year ago
Great help from John even when I had to…
Great help from John even when I had to swap a few items , nothing too much trouble. Cheers
Steven Taylor
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a year ago
Very helpful staff and very…
Very helpful staff and very knowledgeable
Keith Davenport
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a year ago
The people are always helpfull
The people are always helpfull and knowledgeable about the products, I'm always happy with the way the deal with things
martin lissimore
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a year ago
Found them very helpful and great…
Found them very helpful and great service.
Philip wilde
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a year ago
Fantastic service
Fantastic service, shout out to Ellie and Tony for all their help! Excellent customer service, delighted with our kitchen. I would recommend the Ashton branch who have gone above and beyond. Thank you!
JBB
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a year ago
Very good service I wish stock closing…
Very good service I wish stock closing my account account
John Bradley
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a year ago
Howdens had what I needed job done
Howdens had what I needed job done
Dear Mr Catterall
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a year ago
The person at the counter was very…
The person at the counter was very helpful and patient, a nice change !
David Heath