Latest Trustpilot reviews for Binley
-
8 days ago
When I bought a kitchen from you I also…
When I bought a kitchen from you I also bought a black sink and tap. The water pressure on the hot was poor after 2 hours of a plumber time it was found the tap had a blockage more cost to me for buying one of your kitchen
Marie
-
a month ago
Had parts in stock and were good on…
Had parts in stock and were good on price
MARK WEAVER
-
2 months ago
Naeem and the team at Binley
Naeem and the team at Binley, Coventry always go the extra mile to help… Just a joy to deal with! Thanks guys x
Helen
-
4 months ago
Great suppliers
Great suppliers
Beng Lam
-
5 months ago
AVIOD
Delivered kitchen costing £8500 Tower missing for appliances. Couldn’t get at local branch ( Coventry) for 4 days had to send my own driver and to Northampton to get the missing item Then the jointing and corner piece were missing for the integra not available for 3 days, kitchen fitter left to start another job and I’m having to pay them to come in at the weekend Howden say it’s the designer fault, he work for howden Sh@#t from start to finish
Marie
-
5 months ago
Demi was very helpul and polite at the…
Demi was very helpul and polite at the branch. Very good product on special offer.
JAS
-
7 months ago
Brilliant service from the binley store
The trust of the people at Howdens binley are the best around
Brian welland
-
9 months ago
Staff are friendly and knowledgeable.
Staff are friendly and knowledgeable.
Hosey
-
10 months ago
Howdens Billy is the best of the group…
Howdens Billy is the best of the group the staff do all they can to help and above what expected. They are allways there to support and advise many thanks
Steven Roberts
-
10 months ago
good service and helpful
good service and helpful
Darren
-
a year ago
Great service from a great team
Always helpful and swift knowledgeable service
VONGALANBERG ENTERPRISES LTD
-
a year ago
Good service
Good service
Beng Lam
-
a year ago
The staff are great but the pricing is…
The staff are great but the pricing is poor. Two worktop support legs £72 inc vat and I have an account, can get them from toolstation for £19 all in, shocking !!!! The flat back carcass was ok but when I came to put the plinth on one of the plinth clips was poorly made and couldn’t be used, not good enough !!! All in all pretty rubbish
Mr Bird
-
a year ago
Politeful staff.
Politeful staff.
JAS
-
a year ago
Howdens kitchensHowdens kitchens, Dont believe in any comments they may make with this review...
I have not received any final response! my reply to the comment about contacting customer service is that your customer service is as bad at doing anything constructive as the store was. They were informed of the situation and did nothing so what is the point of contacting tjem again? see if i get an answer below with this question. What is your policy for customers to escalate a complaint, after using customer service? So I made a review which is written below. This is however the only way I am able to reply to their reply! What I got was a standard reply from Howdens saying someone will be looking into this. the same exact reply I received via FB. Then nothing happens! All it does is it looks like they are sorting it but it just gets transferred to private emails and then nothing happens. Weeks then go by, as this has, and I suspect people just give up! which is obviously what they want, not to actually help their customers. Howdens are a complete waste of time with regards to their kitchen ns...all good until there is a problem....their designer and also the manager who checked over everything failed to make adjustments in an island overhang....ends up costing us an extra £750! Completely their fault and yet no help at all. and in fact silence from them when asked what are they going to do. I was told only told contact their customer service and that was a complete waste of time. This was in Binley, Coventry.
Gary Parmley