Latest Trustpilot reviews for Folkestone
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6 days ago
FANTASTIC LOUISE
The exceptionally polite and helpful LOUISE on reception FOLKESTONE sourced code for my missing corniche and then phoned the branch for me. Fantastic employee a credit to Howdens. Thankyou Louise
Colin Smith
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a month ago
The whole team at Folkestone are always…
The whole team at Folkestone are always very friendly and helpful when dealt with either in person or on the phone, the service in great.
Nick May
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a month ago
Good service and excellent information as usual
Good service and excellent information on products
Mr Roy Bowling
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2 months ago
I alway use howdens for all my projects all the time wont use anyone else for joinery
I alway use howdens for all my projects, great company, great people really helpful, professional great team to partner with they make Barnes carpentry services ltd run smoothly 👍 😀
BARNES CARPENTRY SERVICES
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2 months ago
Friendly
Friendly, helpful and knowledgeable. Reasonable price and good customer service.
WENDY
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2 months ago
All staff are really helpful and happy…
All staff are really helpful and happy to serve you
Wayne Brookshaw
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2 months ago
The Girls
Just like to say whether it’s on the phone or face to face , Lou & Shan always manage to sort me out. If they’ve got it I can have it & if they haven’t They’ll get it Always helpful & always smiling. 🤭 Lou Lloyd
Lou
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3 months ago
Went in to to get items missing…
Went in to to get items missing entirely from order was told they have none in stock and then ignored when i asked about door system for internal drawers and was told i have what i needed and no more help was given. 3 hinge packs short but i have what i need. 600 door damaged but i have what i need. 500 door missing. 2 drawer faces missing. When told a hinged door was to be fitted to an integrated dishwasher i mentioned the top holes sit where 2 fixings are meant to go so it needs to be an integrated door? I was told 'Thats we sell it'. Then they disappeared muttering under thier breath as they did. Steer clear and dont waste your time or money.
keithkember27
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4 months ago
All the staff are very professional and…
All the staff are very professional and happy to help with any questions regarding our new kitchen
Wayne Brookshaw
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7 months ago
Friendly and responsive team
Friendly and responsive team - Tish always great on kitchen designs and new showroom works well.
customer
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9 months ago
What a load of rubbish
What a load of rubbish Nothing ever in stock Always waiting .not good for my customer Prices have gone through the roof Going to close my account Will be using benchmark in future
BARRY MILLER CARPENTRY
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10 months ago
Folkestone Branch: Excellent!
Excellent from start to finish. First thing to note: it's a very popular outlet so it does get busy and you may have to wait at the counter on occasions, but it's worth the wait. The range of kitchens is extensive, and it took several visits to determine exactly what we wanted; the counter staff were well-informed and gave plenty of good advice. Our original designs were greatly improved by their designer/planner who was amiable, helpful and professional throughout, and patient in amending our design/estimate on 3 occasions as we repeatedly changed our minds on certain aspects. The kitchen was delivered on time by two men who brought everything up two flights of stairs and stacked it in the order I requested, in order to facilitate the fitters (we used our own). Minor unforeseen technical issues necessitated changing one cabinet, and surplus accessories were exchanged/refunded without quibble. The finished product is quality, but what made the experience so easy was the consistently excellent customer service provided by the planner and the girls on the counter. Thank you.
Jim Quaye
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10 months ago
Wonderful customer service
Wonderful customer service, they are super nice , polite, friendly and helpful
EMAD TAVAKOLI
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10 months ago
The staff are always really helpful and…
The staff are always really helpful and knowledgeable nothing is to much trouble
Mr Malcolm Drew
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11 months ago
Happy an Friendly staff and point of…
Happy an Friendly staff and point of sale.
customer