Latest Trustpilot reviews for Alnwick
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a month ago
Customer service was excellent very…
Customer service was excellent very helpful
APB GARDENING SERVICES
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a month ago
Amble kitchen renovation
We purchased our new kitchen from Alnwick store Alex came out and listened to what we wanted and managed to design a kitchen with all that we wanted she was very helpful and knowledgeable . AC joinery are recommended by Howdens and Tony and his expert team did everything to a very high standard we are absolutely delighted with the quality and workmanship and the whole experience
Michae McDonogh
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5 months ago
Kitchen Had the product we wanted and agreed…
Had the product we wanted and agreed the price and ordered all within two days.
Mr Peter Sample
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10 months ago
Great Experience…
Goods were delivered on time and the relevant account security checks were made. Very seamless transaction.
Martin Lockyer
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a year ago
It was frankly hard work buying a…
It was frankly hard work buying a kitchen from howdens. They ordered the wrong bits (even though it was all on their own plan) failed to supply other bits and then wanted to charge me an extra £275 for the privilege of them getting it right and delivering the kitchen they’d designed. Poor. I was shy of ordering any Lamona appliances but I had no choice but to order the Lamona wine fridge. Needless to say it hasn’t lasted 14 months before it packed up. Now awaiting a repair under warranty that was like pulling hens teeth to arrange. Avoid Lamona products at all costs I’d say. I’ve not heard anything good about them. I give them 3 stars simply because the cabinets are v good quality.
Bridge House
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a year ago
Excellent service
Excellent service
Jayne Hellmann
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a year ago
Really friendly staff
Really friendly staff
Susan Pobjoy
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a year ago
ALEX AND CLAIRE NEVER FAIL TO PROVIDE…
ALEX AND CLAIRE NEVER FAIL TO PROVIDE AN EXCELLENT SERVICE
Christine L
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a year ago
Good efficient service
Good efficient service
Brian Taylor
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a year ago
Good staff helpful
Helpful staff ,great service
OLD BURDON & SHARPLEY HALL FAR
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a year ago
Kitchen Experience
Excellent service from Alex . Difficult design just working from plans but she fitted everything in we asked for . We were open about getting a design elsewhere and she kept in touch to make sure we had everything we needed and to see if there was anything else she could do . Howdens got our business largely down to Alex’s customers service , thank you Alex .
Younger
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a year ago
Excellent from Alex in design through…
Excellent from Alex in design through to lovely delivery men. Thankyou once again
Christine L
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a year ago
Always a pleasure going in to see the…
Always a pleasure going in to see the team at Alnwick, Jasper the dog’s favourite shop
John
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a year ago
Purchased Stixall from the Alnwick…
Purchased Stixall from the Alnwick store, decent prices compared to others in the area. Staff friendly and pleasant, gave me prices on screws etc so I can compare, happy with the service, will call again and use my account.
Mr C Hall
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a year ago
The kitchen design was so bad that it…
The kitchen design was so bad that it really didn't fit the space when delivered. This led to more than £3000 extra spend with the depot to order replacement units. We were unable to return the original units as they had been opened as we assumed the design would be correct! The depot refused to help but benefitted from their mistake by extra sales. Certainly a lack of ownership, poor customer service and sharp practice. I will not deal with the company again despite being a customer for over 20 years with an approx £100k previous spend. Never again.
Fiona