Latest Trustpilot reviews for Bridgwater
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9 days ago
Fast & reliable service
Fast & reliable service
steve ham
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28 days ago
Service was great.
Service was great. All the staff were really helpful and could not do enough for me
LANGPORT GLASS & GLAZING
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a month ago
The Customer service was outstanding...
The Customer service was outstanding from all of the staff.
Louise and James
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2 months ago
Poor quality doors but customer service good
I only give them 1 star because I have to, I purchased 9 pre finished Dourdogne doors from them, and had them put in by a carpenter. When I looked at the doors, the groves in the doors were not finished inside and were a completely different colour and texture to the rest of the door. So I contacted Howdens, who sent a manager out who took photographs, agreed that there is a colour discrepancy but had to report to his QA department. They came back and in a short sentence they said go away and get lost, you purchased the doors, that’s how they come nothing more to say on the subject. SO be warned if you purchase any doors from Howdens with routed groves or similar and pay the extra to get them pre finished, they won’t be. This is an update to my complaint to Howdens, after the initial response I further contacted their complaints department and after a number of back and forth emails and photographs of the doors. They agreed that there was a colour discrepancy on the doors and agreed that a refund or replacement of the doors was in order. So I liaised with Shaun, and he was very helpful, and a full refund was obtained. I still say that the doors should not have been sent out in the state they were, but eventually the customer service was excellent, so I have amended the star rating to reflect the comments as above.
Peter Wood
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2 months ago
Always great servicegreat..
Always great service.
DANIEL CURRAN
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2 months ago
All ways very helpfull.
All ways very helpfull.
Vincent Massey
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3 months ago
Professional staff and high quality kitchen
From start to finish the experience we had with Howdens was first class! From the moment we walked into their Bridgwater branch the staff were very helpful. From coming out to assist with the planning of our kitchen, the sales team, delivery and after care have been very professional, especially Mark, Tom & Lina. If anything was missing from the delivery they were quick to replace. The kitchen itself is of very high quality and we recommend Howdens - worth 5 stars!!
Lisa Stacey
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4 months ago
Good service
Always helpful good fast service and always on hand for advice
MARK MAIDMENT
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4 months ago
Professional service with good quality products.
We can not praise this company highly enough. We initially contacted them because of our builder/installers recommendation, as he had used them before and liked the quality of their products. From the initial measuring up and design of our kitchen by Eloise, to the final delivery which was on the right day and time, we are very happy with the service we received. Also, unlike some other suppliers we visited, we were made to feel welcome and important each time we visited the showroom. A couple of snags were dealt with quickly and without any fuss.
Mark
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4 months ago
Howdens Bridgwater
We purchased a kitchen and appliances from Howdens Bridgwater. We are delighted. The branch is run brilliantly. Lots of warmth, welcoming and highly efficient. Sean does a great job. James Salt was our point of contact. He knows his job inside out and looked after us superbly. Every person we met was a delight. Cannot tell you how good they are. Ros and Denis Murphy
Ros
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6 months ago
Company as quality of items and fitter…
Company as quality of items and fitter we had to put in new kitchen best we have every had
Christina Preece
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8 months ago
Service is always friendly and helpful
Service is always friendly and helpful. when there is a difficulty there is someone with greater knowledge to help either myself or the assistant.
MICHAEL PAUL HERBERT
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8 months ago
Great service
Great service
Mr D J Buller
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10 months ago
They have staff who provide great…
They have staff who provide great service in all departments from estimates through to orders. Communication is clear so I know what’s going on with my orders and when they’ll be ready. Looking forward to working together more.
MAPLE PROPERTY SERVICES
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10 months ago
Great service helpful delivery driver
Great service helpful delivery driver
LEE LIWOWSKI