Latest Trustpilot reviews for Altrincham
-
8 days ago
Thank you!
The whole experience was made a pleasure with the professional service and guidance provided by Vicky. She is a true asset for the Altrincham branch. Thank you!
Nadeem
-
18 days ago
Staff are always great always have want…
Staff are always great always have what I need everytime I go 👏🏻👏🏻
KEVIN FORBES
-
a month ago
Internal doors
Excellent service from vicky , good product delivered when promised .Will use again.
Mr Gaskill
-
a month ago
Great service
We had great service from the local branch and their kitchen adviser. He designed a new kitchen very promptly and it was delivered within a few days. There was some danage ot the hob when it arrived, but this was quickly replaced with no fuss.
Graham Bowcock
-
a month ago
Company doing well sorting out estimate…
Company doing well sorting out estimate at a good rate and time Answer the phone quickly.
David
-
a month ago
Fantastic service
During a very stressful extension build, Howdens have been fantastic, taking their time with us to design our new kitchen at the best price and providing exactly what we wanted. They've been happy to answer our many questions during the whole process, in particular Allan in branch, as well as Kurt and Alan who came to fit our worktops. Both were super professional and helpful. We would absolutely recommend to friends and family.
Nick Storey
-
a month ago
Excellent helpful
Excellent helpful Goid product knowledge John the manager always available and friendly as are his staff Bothinv to much trouble to help.
Philip Davidson
-
a month ago
Great service all in stock perfect
Great service all in stock perfect Thanks Vicky
Richard
-
2 months ago
Always polite
Always polite
Tony Montanna
-
2 months ago
Truly disappointed in Howdens
Truly disappointed in Howdens. After we were told by John (manager) that our designer “disappeared”, we were assured things would be sorted and assigned a new designer ASAP. We have called multiple times and never have had any follow up. It’s been weeks. Not sure exactly what has transpired but we were keen to get our kitchen done first thing in the new year. A very unprofessional experience. We will now be looking elsewhere.
W Davies
-
3 months ago
Vicky at Altrincham was the perfect…
Vicky at Altrincham was the perfect professional in supplying me with your product and She’s lovely with it ,well done Vicky
KARL BOARDMAN
-
4 months ago
knowledgeable and efficient every time
knowledgeable and efficient every time
John obrien
-
4 months ago
The staff are extremely helpful and…
The staff are extremely helpful and very pleasant to deal with.
Graham
-
4 months ago
Disappointing experience
I recently had a disappointing experience with Howdens in Altrincham. I was looking for an in-frame utility to match my kitchen, and one of their designers introduced me to the Elmbridge range, assuring me that it was in-frame and the closest match to my kitchen. Eager to achieve a seamless look in my kitchen, I was willing to pay a premium over my budget for the Elmbridge range. What's even more frustrating is that before I made the purchase, the manager was incredibly keen and attentive, promising top-notch service. However, my disappointment knew no bounds when the furniture was finally fitted, only to discover that it was not in-frame as promised. I reached out to Howdens Altrincham and spoke to the manager, John Worthington, about the issue. Unfortunately, they showed little interest in rectifying the situation. Despite promises of a call back, I was left in the lurch. This kind of attitude implies that they care more about making sales than ensuring customer satisfaction. In the end, I paid a significant amount for a utility that failed to match my kitchen, and the complete shift in attitude from the manager after the sale has left me thoroughly disappointed. I would not recommend Howdens Altrincham based on my experience.
Shenn Wong
-
5 months ago
Total pleasure to deal with howdens…
Total pleasure to deal with howdens altrincham. I wanted the kitchen and they wanted my business, perfect. Professional friendly advice and patience. Special thanks to Alan and the quote lady (unfortunately can’t remember her name).
J Fenton