Latest Trustpilot reviews for Andover
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2 days ago
After Sales Service
We had a minor problem with our Lamona Dishwasher and contacted the Andover branch. Two days later an engineer came to us and fixed it. Excellent service, thank you Andover!
HIBBERD CONSTRUCTION
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a month ago
Amazing customer service very helpful…
Amazing customer service very helpful knowledgeable staff will be using them again :)
Lewis
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a month ago
Sean on the front desk in the Andover …
Sean on the front desk in the Andover branch is an asset to you. He knows the product range extremely well & it amazing to deal with. Also jon on the front desk & alex(manager) are on point. Good products & prices as always which keeps my customers happy. Also the Andover brach is currently being refurbished & all the staff are keeping it running like clockwork Joel Andover property projects
ANDOVER PROPERTY PROJECTS
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2 months ago
Always a friendly welcome & good service
You always get a friendly welcome & good service from the team at Andover and prices aren’t to shabby either.
Mr Carl Borg-Neal
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3 months ago
Excellent service as always
Alex and the team are always helpful, informative and have excellent product information. Always provide an excellent service. Never had an issue. Keep it up.
Wayne Noon
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3 months ago
Absolutely fantastic branch
Absolutely fantastic branch and employees. Went above and beyond to help us to make sure that all our needs were met. Would highly recommend this store! Special thanks to Alex for all his help.
harry plowright
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4 months ago
Everyone very helpful
Everyone very helpful, nothing to much trouble, Alex was full of knowledge and advice 👍🏻
OPTIONS FLOORING LIMITED
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4 months ago
Howdens Andover
Easy friendly helpful staff. They do everything they can to make the whole process so smooth, highly recommended
Gregory
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4 months ago
Music taste
Been using Andover for a number of years now, top notch service and can’t fault any staff there - but the upstairs room has some really offensive music playing: I don’t mind music like that, but in a place of work and professionalism - not acceptable. Think I’ll send my customers elsewhere if they gotta hear that. Thanks Pete
Pete
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4 months ago
First and last time using Howdens
First and only time using Howdens and would not do so again. We were pushed into buying the kitchen units before the end of September as I was informed this would get me the best deal, the kitchen was not required until the third week of October, which meant having to store loads of kitchen units for nearly 3 weeks but thinking we were getting a good deal, we sucked it up, later to find that if we ordered in October we would have saves ourselves a fair amount of money. The sale agent didn’t even bother to make this clear to us knowing our kitchen units were not required until mid to end of October but assuming there commission was much more important, When it came to our fitter installing the units, we ran into some issues, mainly due to the sales agent not taking on board the dimensions of the built in microwave oven meaning we were left with a horrible gap in the units, Howdens said our only option was to have a panel infill, firstly this looks terrible as it does not match the design of the rest of the units, it does not look aesthetically pleasing and not how the plans were, also due to this not being the correct size for the microwave, we are unable to fit the microwave heat dispersion strips due to not being the right size meaning everytime we open the microwave door it throws heat onto the unit and causes condensation. Not only this problem but we were also given a mix and match of incorrect handles, meaning by the time we got the dredful looking infill and handles it was the end of October not when we had planned and paid for a fitter on certain dates. We paid £7200 for units only for a small kitchen and have been left nothing but disappointed. Another instance of sales agent / company greed over actually providing a good service for the customer.
James Johnson
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5 months ago
Just the job
Just the job. Straightforward to fix and paint having been primed already.
Nick
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5 months ago
Always helpful
Staff friendly and always helpful
Tina Jones
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5 months ago
Re vamp of existing kitchen,Good service,staff very helpful.All…
Good service,staff very helpful.All available when I needed it.
James Clarke
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6 months ago
Got what I wanted
Got what I wanted
Edward
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7 months ago
Good products at competitive prices
Good products at competitive prices
Nick