Latest Trustpilot reviews for Barry
-
7 days ago
Beware consumer rights rebuttal
Unfortunately we paid for flooring direct to howdens store in Barry. It was a new line of engineered wood flooring oil pre-finished product code SDH3234 it’s advertised as stain resistant and heavy duty for all areas bar bathroom. Within weeks we experienced delaminating of the floor top layer , secondary having kids we experienced the odd spill, pasta , pizza and so forth (wiped immediately) these left permanent stains. Approached the store who came out took some photos and said ahh yes I can see it’s delaminating etc. fast forward to today and howdens deny any liability of their “product guarantee” they said however as a gesture of goodwill they will give us one pack of flooring for free. (Woopie do) note that the floor area is 72 sqm , currently have sought legal advise and pursing small claims court. Iv offered them to take away some of the flooring for manufacture fault .
James Frazer
-
2 months ago
I recently applied for a credit account…
I have to edit my review on finding out information as to why my credit account application was declined. Apparently there was an oversite regarding the accounting of files, ( on my side)etc. One of the Howdens team looked into this had found the issue and then contacted me to explain. So, thanks to Howdens for pursuing this issue on my behalf. I have been dealing with Howdens for a long time and they have always served me well. 5 star service.
Ray
-
5 months ago
Staff very helpful as always and
Staff very helpful as always and
C ANDERSON BARRY LTD
-
5 months ago
Goods readily available competetive…
Goods readily available competetive price
Customer
-
6 months ago
Good knowledge of products
Good knowledge of products
Janet George
-
8 months ago
Very friendly and helpful staff every…
Very friendly and helpful staff every time
Lydia Baker
-
9 months ago
order placed and delivered on time…
order placed and delivered on time excellent service
Customer
-
10 months ago
Two lovely delivery drivers
Two lovely delivery drivers, polite and every efficient and helpful - a credit to Howdens!
Angela Bowen
-
a year ago
Always helpful
Always helpful. Polite and efficient. Can't fault them.
Anne Beavis
-
a year ago
Counter staff always…
Counter staff always approachable,Helpful and Friendly with a good Knowledge of products..
Lee Mccafferty
-
a year ago
Alicia a young lady at your Barry…
Alicia a young lady at your Barry branch was very helpful and a lovely person. Many thanks.
Alan Tarr
-
a year ago
No cash in the till
When you buy something in cash, and you find out it not the right item, so you take it back, they don’t give you cash back, they say there is less then two pounds in the till, apart from that it been good, there, just felt let down, also there is a chap there called David, he is really good and a credit, to the company
Thomas Halleron
-
a year ago
Always welcoming and helpful
Excellent experience from initial design to finished kitchen. After sales service from Howdens staff at Barry was impressive, always welcoming and helpful. Thank you
Nina Ward
-
a year ago
Great customer service
Great customer service, very helpful with queries. After sales assistance was excellent.
Andrew
-
a year ago
Very friendly team and works well
Very friendly team and works well
Lydia Baker