Latest Trustpilot reviews for Battersea
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14 days ago
Adaptable to client needs
I was interested in some of the items on sale. The staff was good and help me to get what was of interest to me without having to take what I did not need from the lot
AMICITI DOMIUS
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3 months ago
Battersea Julian Howdens superstar !
Julian from Howdens joinery is a real superstar. Nothing was too much trouble for Julian. He went over and above on both customer service and his attitude he was always smiling, friendly, warm, approachable, professional, and diligent. The Howden kitchen we bought was due to Julian his soft manner, made him approachableand trustworthy and we have not been let down from start to finish. Julian has gone out of his way. Every time we’ve asked anything of him he is a true professional.
Linda Symons
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5 months ago
The item was in stock at my local depot…
The item was in stock at my local depot - easy for me to come and pick it up whenever I wanted !
AMICITI DOMIUS
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8 months ago
It’s really good exercise
It’s really good exercise
GHAZALA KOUSAR
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8 months ago
Terrible experience
How can you design a kitchen and not include the oven?? Despite replying to their email with several questions, no reply. It took our builder to chase the Battersea branch up fir someone to eventually reply to us. There reply was an estimate, why do we need two microwaves, we were never asked or asked for them! None of our questions answered. We have cancelled our appointment and will find another company.
Graeme
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9 months ago
Freindly and helpful staff
Freindly and helpful staff! They got the item I needed sorted even after I ordered the wrong thing.
VG
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9 months ago
very prompt service and an excellent…
very prompt service and an excellent turn around on delivery never had a bad experience
nicholas Goodson
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9 months ago
Always excellenty
Always excellent service qick and easy
DW CARPENTRY FULHAM LTD
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11 months ago
The order was placed with the correct…
The order was placed with the correct price. I delayed pick-up for a couple of weeks or so. When looking at the advice slip, I have found something strange. The invoice/advice slip was not corresponding to the order. The staff at he branch was friendly and nice and corrected the mistake matching delivery and order! Great!
AMICITI DOMIUS
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11 months ago
Best customer service
The free kitchen design
KEILNAN DIAS
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a year ago
Staff are always helpful
Staff are always helpful, deliveries are complete and at short notice. Well done Battersea Howdens!
Jake Thomas
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a year ago
Useless at customer service
I left a previous review and was kindly asked by Howdens to send an email to reviews at howdens.com. I tried and that is not a valid email address. That just shows how dedicated they are to customer service. When I called Howdens to tell them they just said that is the address . NO HELP WHAT SO EVER! why when they received a bad review didn't the immediately call me ? Much quicker and a personal touch to show they really do care .
The BrownHouse Interiors
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a year ago
HORRIFIED TERRIBLE SERVICE
Sadly there is not the option for a no star review. I am a designer with a trade account , I have used Howdens a few times in projects before. There have been issues in almost all the purchases I have made but they did manage to sort them out. This time was terrible, I went there and designed a kitchen and they helped with all the alterations that were needed to please my client. I decided not to work with my client and informed Howdens Battersea about this. The client got in touch and paid for my kitchen using their builders account, this is not really a problem but the fact that they did not inform me that this was happening is unacceptable. To add insult to injury, I exchanged some doors that were the wrong size, they were the same doors only smaller, then I received a £265.00 bill as the price is now different. I questioned this and got nowhere. Well they got £256 and a kitchen but they'll never get anything more from me. HORRIFIED TERRIBLE SERVICE
The BrownHouse Interiors
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a year ago
Good service and quality product Thank…
Good service and quality product Thank :)
Foxplo Ltd
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a year ago
Very easy transaction.
Very easy transaction.
ROGER