Latest Trustpilot reviews for Newport
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15 days ago
Wonderful and very helpful staff
Wonderful and very helpful staff
Robin Percival
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27 days ago
Always helpful
Always helpful Can’t fault them
ALAN
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a month ago
Helpful employees
Helpful employees, makes a hell of a difference
WILLIAM SMITH
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a month ago
Reliable and efficient company.
Very helpful staff. Planned our kitchen really well. When we discovered a unit was missing late one afternoon they delivered a replacement first thing the following morning.
Tim Evans
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2 months ago
Sent a mouldy kitchen
Sent a mouldy, rain damaged kitchen. My customer spent £4500 on this kitchen. The quality is absolutely shocking, the customer service is worse from the local store and head office. We started to fit the kitchen to the design plans to find out the Howdens designer's measurements were 70mm out... Which means we can't fit our fridge in. Never ever again will I order from these guys. Not even an offer of compensation or reimbursement for the £150 delivery for my customer. I've pics, emails and more to prove. Please pop me a message at south wales tiling on Facebook for proof before you consider ordering from this company!!!
Michael Fowler
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3 months ago
Excellent customer service
Excellent customer service, friendly and helpful staff, great products!
Glamair
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3 months ago
Excellent service
Excellent service, design and supply. Howden will always get my business.
Samuel
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3 months ago
Ah fantastic as always
Ah fantastic as always , staff in the Risca branch are so helpful
PMW Property Services Ltd
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4 months ago
GREAT SERVICE AND PRICES
The response was rapid both in terms of the survey and the subsequent kitchen design session. Because I was able to take advantage of the sale offers, I thought I got a great kitchen for a great price.
Chris Davis
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5 months ago
Extremely poor quality door linings and…
Extremely poor quality door linings and door stops. Also poor quality pre finished oak fire doors. I have used howdens for a long time I feel that the poor quality is probably due to howdens sourcing cheaper products but still charging strong money. Overall quite worried about the longevity of the oak doors.
sion jones
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6 months ago
Great product which makes it easy to…
Great product which makes it easy to work with
CWEHS
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7 months ago
Excellent knowledge and service from…
Excellent knowledge and service from Neville in the Newport branch
Ceri Howell
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7 months ago
Problems resolved quickly
The survey was carried out on time and a quick reply with the kitchen plans. We were given a very good discount on the order. We had some damaged items but they we quickly changed.There was a delay with the worktops which was due to the supplier but got resolved. Overall a nice kitchen when finished.
T DOYLE MOTORS
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8 months ago
Great staff and help over the years
Great staff and help over the years
darren morgan
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11 months ago
I was impressed with the quality and…
I was impressed with the quality and the professionalism of the staff. Choosing our kitchen from design to sitting in the office looking at a virtual reality of our kitchen was great. When we had any issues it was dealt with quickly with no fuss, Jordan the manager, Richard who designed the kitchen, Nevill, on the front desk, and even the guys in the warehouse all need a mention. Well done Howdens at Newport West.
MICHAEL BELL