9 months ago

Good stock, shame about the business model

Reasonable quality products, good stock levels and quick delivery. A bit let down by opaque pricing and poor access to account information. Edit 12/3/24 - accounts have been in touch and sorted out issues with account info on the app.

John

9 months ago

Brilliant service and friendly staff

Brilliant service and friendly staff. Very helpful .

MANDY EVANS

10 months ago

I recently purchased a kitchen from…

I recently purchased a kitchen from Howdens, and unfortunately, my experience has been far from satisfactory. Firstly, the delivery was delayed, and when the items finally arrived, some crucial pieces were missing. Despite numerous attempts to reach out to the salesman for assistance, it took an unreasonable amount of time to get a response. Additionally, when I had queries regarding the installation process, the lack of customer care was evident. Overall, I’m deeply disappointed with the level of service and communication from Howdens.

Consumer

11 months ago

Very helpful

Very helpful

Jill

a year ago

Richard and lousia where brilliant 😀

Richard and lousia where brilliant 😀

Little big men

a year ago

really helpful and knowledgeable team

really helpful and knowledgeable team

MW

a year ago

Friendly helpful staff.

Friendly helpful staff.

valerie southward

a year ago

Friendly helpful staff

Friendly helpful staff

valerie southward

a year ago

Ordered the materials for a job

Ordered the materials for a job, half in stock and rest delivered to store within a few days. Took first half, rest came as promised. Good, happy and helpful service.

Customer

a year ago

Garstang on a normal day The lads in the ware house are really…

The lads in the ware house are really good and friendly and very helpful. The counter reps need to get faster computers to find products, and log into accounts .apart from that ,they are not a bad bunch at the moment .

MILDRED SHAW

2 years ago

Everyone who I felt with was first…

Everyone who I was in contact-with was first class very knowledgeable and willing to go the extra mile to make sure everything was just so

TITTERINGTON

2 years ago

Fantastic price and knowlageable staff

Fantastic price and knowlageable staff

Mr MERVYN TURNER

2 years ago

Fabulous service from Hayley Armstrong…

Fabulous service from Hayley Armstrong and her designer at Howdens in Garstang. The whole experience was fast and pain free. We went to the showroom and had help and advice about the style of kitchen best for us. The design and delivery of the kitchen was all done in no time and is excellent quality and just perfect. I just wish there was an option to add photos!! Highly recommend

Ama Gavins

2 years ago

Items not delivered on time

Items not delivered on time. I was told everything would arrive in one go, only once we checked all the boxes we realised only half the order had been sent with no phone call or email from the branch. After following up we were given a delivery date (5 days on) which has now passed and we are still waiting with a half built kitchen!

THOMAS VICKERSON

2 years ago

Very helpful good service

The staff were pleasant helpful and efficient they delivered the goods on time and we were very happy with everything.

A & HM SINGLETON & SON