Latest Trustpilot reviews for Harrow
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6 days ago
Very Good Experience from Harrow…
Very Good Experience from Harrow branch, Manager is very Helpful
Dilan Davda
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8 days ago
All staff in Harrow hawdens is good and…
All staff in Harrow hawdens is good and halp full, most of time going with raj and his sorting out everything
customer
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24 days ago
Brilliant experience at Howdens
Very helpful and welcoming staff
ALL SAINTS BUILDING & REFURB C
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a month ago
Amazing Service and very friendly team
Amazing Service and very friendly team
WMYP LTD
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a month ago
Be aware of scam
Be aware of scam. The Colindale branched quoted me over 6k but over the phone they tell the real quote 5k but can’t put it on paper and told me to transfer 5k and to “trust me” 5k is the quote. For some odd reason they won’t put it on paper. I’ve also had many occasions of poor communication and really poor customer service. Aggressive behaviour for staff in the store. When I raised it with the manager he said sorry and it was because she was new and was still training. Be very careful about these people as they are doing dodgy business, no reputable company would send you a quote and tell you don’t worry pay us less.
Ash Ramtohul
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2 months ago
Perfect service.
Design to adjustment in the showroom delivery and installation went very well. No anxiety over missed parts. All we needed was there. This is our third kitchen from Howden Many thanks
Ashok
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3 months ago
Excellent pre assessment and planning…
Excellent pre assessment and planning of kitchen from Howdens Harrow - Reece is a very understanding and professional guy who knew what he was about - reassuring and clear advice on planning - very impressed ! Will await confirmation of plan - would recommend Reece to anyone !
CGH
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3 months ago
So impressed with Howdens at Harrow
So impressed with Howdens at Harrow, specifically Reece who was brilliant. He went above any beyond to give us a great design, very patient and helpful when we made various changes. Very professional and friendly from start to finish, Thankyou Reece!
Lily Sale
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3 months ago
Excellent service and support
Excellent service and support. Friendly reliable staff.
STERLING CONTRACTS LIMITED
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4 months ago
Exceptional Service and Quality Kitchen from Howdens Harrow
Our experience with Howdens Harrow has been outstanding from start to finish. We recently completed a kitchen renovation, and the team, especially Reece, went above and beyond to ensure our satisfaction. Even though we had to do much of the initial design remotely, the process was smooth, and the quality of the kitchen units and appliances is excellent, providing both functionality and aesthetic appeal. When we encountered an issue with our island countertop, Howdens demonstrated their commitment to customer satisfaction. They listened to our concerns and, as a one-time exception, refinished the island to meet our original specifications. The final result is excellent and exactly what we had envisioned. Throughout the project, the communication was clear and prompt. Reece, our primary contact, was accommodating, always responsive, and proactive in addressing our needs. What sets Howdens Harrow apart is their willingness to go the extra mile. They provided a high-quality kitchen and ensured that every detail met our expectations, even when it meant additional work on their part. I highly recommend Howdens Harrow to anyone looking for a new kitchen. Their quality products, expert design, and exceptional customer service make them a standout choice in the market.
Vik R
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4 months ago
Great service and contact from Reece…
Great service and contact from Reece from start to finish. good product, on time delivery. Very pleased.
Michael
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6 months ago
I would not hesitate to recommend…
I would not hesitate to recommend Howdens, Harrow when buying a kitchen. The service given by Reece was of a high standard with valuable advice given. The kitchens are good quality and delivery was a smooth and seamless process. Thank you.
Patricia White
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7 months ago
It’s good understanding staff
It’s good understanding staff . Best prices always
G SINGH AND CO UK LTD
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8 months ago
I called in on a Saturday morning…
I called in on a Saturday morning (harrow branch) for materials and staff had said he will go to another branch to collect tap first thing on Monday morning. When I arrived the tap was not there and also the sink - very disappointed. I had to go perivale to pick up sink and tap - I had said to the staff "is everything inside" he said "yes" When I arrived on job, carrying out my work, then when it got to fit sink, I realised the clips not inside.... Then I called the harrow branch sending me round in circles for an hour before they'd had said to come in to collect. This had delayed my job and end up getting home late!
Vishal Patel
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8 months ago
Think twice before engaging, design measurements and after sales are problematic
We have saved our hard-earned money to finally upgrade our kitchen and decided on howdens upon reading reviews. Bought the entire kitchen set with appliances included - ended up with quite a tight fit of shelf for the fridge (fridge almost didnt fit!) And the washing machine delivered was faulty. Reported this back to the depot and was advised that engineers would need to inspect the machine, took weeks to get an appointment. When the engineers verified that the machine is faulty, only then can we be provided with a replacement. to our dismay, we were advised that Howdens will not pick up the faulty machine, and we would need to drop off the faulty machine to the depot ourselves. ON TOP OF THAT we have to shoulder the delivery costs of the new machine as otherwise the depot will be at a loss for covering all the charges. Utter disappointment as we have already been inconvenienced by having to pay a plumber to reinstall the washing machine as the builders have already left, and now they are even asking us to pay for the replacement of a faulty machine, and drop off the faulty ones at our own cost! UNBELIEVABLE SUPPLIER. Definitely think twice before engaging with them.
Aly Ra