14 days ago

Very enthusiastic and knowledgeable…

Very enthusiastic and knowledgeable accounts manager set up my account quickly and efficiently. Good product knowledge shown by all staff encountered

Robert Francis

2 months ago

Account department are Robbers

Account department are Robbers, only leave messages on answering service then take you to court & charge fees! Never going to recommend Howdens again, only use them as they are local. The branches & staff are Great but haven’t got any respect for the accounts department.wxnkers!!!

Paul Davey

2 months ago

From order to pick up everything was…

From order to pick up everything was spot on helpful staff at depot couldn’t fault anything

ANTHONY WINCH

3 months ago

Big bully corporation. AVOID

Charge you for a two person delivery, send one who can't delivery unless you the customer help unload the van or they refuse delivery. Complain to branch and head office who threatened legal action if you don't pay them the delivery charges for the 2 person delivery which wasn't provided.

Jack Whybrow

3 months ago

Always a good service.

Always a good service.

Mrs Bowling

3 months ago

POOR SERVICE

Overpriced, sell you more than required, delay replying to emails and say they never got them / short staffed. Delay organising replacement items and collection of items provided that weren't required. Sell you units that are fully rebuild only for then to not be. Don't communicate with delivery driver meaning you have to leave work as you weren't notified of delivery time as requested. Internal unit drawers different colours and won't do anything about it. Not their problem attitude. Half of order missing on delivery, waiting 1 week for rest of delivery leaving half of order waiting to be fitted. Luckily I was fitting myself otherwise would have cost in delaying a fitter. Charge for a 2man delivery, one arrives and can't deliver on their own. No problem with helping unload but charged for a 2 man delivery without refund. The list goes on. Would never go back to Howdens in Ramsgate and wouldn't advise anyone to do so. Additionally they are trading from a sign written veichle in local competitors car park on a regular basis on private land....

Jack Whybrow

4 months ago

Not great

Not great, luckily I’d kept a record of my original estimate for some sliding doors, when I phoned to check they where in stock I was quoted a totally different price £100 extra, don’t like that kind of treatment not impressed!!!!!!

ADRIAN NEAVES

4 months ago

The staff at your Broadstairs branch…

The staff at your Broadstairs branch are always helpful I have dealt with this branch on pysons road for many years and have always found them helpful

Gerald

4 months ago

Hounded to death for buying a door lock

Hounded to death for buying a door lock

BSP ROOFING LIMITED

5 months ago

Good customer service all I wanted was…

Good customer service all I wanted was in stock perfect

Chris Makowski

5 months ago

Staff great

Staff great, digital till system not so much.

Michael Wilson

5 months ago

Awesome

Awesome, just awesome. Well stocked, helpful, knowledgeable and had free coffee n biscuits, what else does one need.

chris holden

6 months ago

Howdens Ramsgate: thank you!

We wanted to pass on our thanks to Josh and the team at Howdens Ramsgate for the outstanding service we received throughout the design, purchase, and installation of our stunning new kitchen. Nothing was ever a problem for Josh as we changed our minds constantly throughout the design and even into the installation. He always made time for us, took our calls and replied quickly to our emails. He kept us informed throughout, and also coordinated the measurement and installation of the quartz worktop. Howdens should be proud of their team and the quality of the products, both the cabinetry and appliances, which all look fantastic and are performing perfectly. If it wasn't already obvious, we highly recommend them!

David

7 months ago

Always ready to help

Helpful when making an order and everything ready for you when collecting. Very helpfull and friendly staff.

Ramon Whittall

7 months ago

The items that I needed Returning were…

The items that I needed Returning were very efficiently dealt with

Mr Gary Miles