2 months ago

SK Designs.Excellent communicate from Carol at the…

Excellent communicate from Carol at the Blackburn branch simple and easy trading with great offers on products purchased.

Sean Gannon

4 months ago

Very knowledgeable staff and friendly…

Very knowledgeable staff and friendly made customers feel at ease and gave great advice on different aspects of install to give a better flow on kitchen 5 star service highly likely to recommend.

Mohammed

8 months ago

Excellent well built kitchen

Excellent well built kitchen, Halesworth Dove Grey, at a really good price.

Andrew Jones

11 months ago

Over the last 10 years I have bought 5…

Over the last 10 years I have bought 5 kitchens from Blackburn Howdens and various other materials such as doors, flooring, door furniture, building materials. I keep going back because of the great service provided by Alan and Mustaq. But on this particular visit my car, which was parked outside in Howdens car park got damaged. Firstly the manager Jennifer Southworth and the young lady who heard the thud and picked up the offending item ( advertising board) didn’t have the decency to even come and tell me that my car had been damaged. Manager was initially reluctant to even admit what had damaged my car and was vague after I asked if anything had been caught on CCTV. Long story short two months later the damage to my car has not been sorted. Ms Southworth has been abnoxious, rude and very difficult to deal with. I have even contacted Howdens head office about a month ago and still no response. I’ve done whatever they’ve requested provided 2 repair estimates but they’ve taken it to their solicitors so I’ve had no choice but to instruct a solicitor. Ms Southworth bragged smugly that Howdens is a billion pound company so why are they so reluctant to authorise the repairs to my car? Damage caused by their advertising board!! Honestly absolute abysmal customer service very unprofessional from top down! Taking into account we had just spent a considerable amount of money on ordering a kitchen on the day of the incident. Absolutely ridiculous causing me so much stress.

Sageera A****

11 months ago

Excellent range of kitchens at a really…

Excellent range of kitchens at a really good price. Mustaq at the Blackburn branch designed us an excellent kitchen at a really good price. Since bought other items too.

Andrew Jones

a year ago

Excellent experience from howden…

Excellent experience from howden Blackburn for buy kitchen units and doors. Good friendly service from whall staff specially naaz andy and Mushtaq bhai.thanks again

Imran Jangda

a year ago

Fabulous attention to detail and nothing is too much trouble

Just wanted to say a massive thank you to Chloe for designing our new kitchen and suggesting relevant ideas for what we wanted to get out of the kitchen. Absolutely love our 'pull out.' You were always pleasant throughout and responded back to texts & E Mails and felt could ask you anything and nothing was too much trouble. Process started in July with attending virtual session in August and kitchen has recently now been fully installed. Anyone thinking of having a new kitchen ask for Chloe and you will not regret it. Thank You !! :-)

Donna Stringer

a year ago

Fantastic kitchen designer Kirsty

Our kitchen designer Kirsty worked so hard to transform our thoughts and ideas into CAD drawings and visualisations! Having never designed a kitchen from scratch before, we were feeling a bit daunted by it. No need to worry! Kirsty was so helpful and had such great insights, and offered practical advice with the process, giving us a fabulous end result. Nothing was too much trouble. She has been a joy to work with! Thanks also to all the staff we met at Howdens 🙏

Ann

a year ago

Excellent service

Excellent service, Chloe sorted the drawings and Nathan managed the desk. Top service and I would 100% recommend.

Anna Harris

a year ago

Quick service

Quick service. Well done Kirsty

IanH

a year ago

Great services

Great services. Resonable prices. Quality materials

Elena

a year ago

Door handles.Excellent service and knowledgeable…

Excellent service and knowledgeable staff. Made my experience smooth and flawless.

Mr Abdul Waheed

a year ago

Great

Very good and friendly

THERESA MICHELLE GARVIN

a year ago

Items in stock

Items in stock, ordered over the phone and collected within 1/2 hr. Great service

IanH

a year ago

Trust

The honesty and integrity that was shown by all staff and their professionalism

ANDREW MASON