Latest Trustpilot reviews for Brentford
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3 months ago
New front door
Great, quick!
AS Building
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5 months ago
My daughter bought a flat in Reading
My daughter bought a flat in Reading. Within a month, the coverings on several kitchen doors split open (old glue the culprit). She got a couple of heavy selling overpriced quotes so I took her into Howdens in Brentford. Shaun, the Manager, went through the options. Yasmin visited and drew up an estimate. It looked lovely but it was beyond my daughter’s means. Shaun sat down with me and found ways to reduce the cost without lessening the quality. We ordered the items and everything worked perfectly. Shaun was always available to make sure it all went to plan. The result is a kitchen which looks superb. Top marks to Shaun and his team for being imaginative and helpful all the way. This was a masterclass in excellent service and a top quality finish. Take a bow, Brentford…
Mr Brian Stevenson
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5 months ago
Excellent service
Always very professional, helpful and accommodating. Thank you Howdens, Brentford.
Narendra Gandhi
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11 months ago
Helpful and friendly
Helpful and friendly
Mike Pringuer
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a year ago
Give your review a title
Tell us more about your experience
RICHARD T TAYLOR LIMITED
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a year ago
I was treated very well as always…
I was treated very well as always friendly staff very helpful helping me make the right decisions on the kitchen very grateful for all the help and guidance
H ROLFE BUILDERS
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a year ago
The Howdens team were quick to understand my requirements and offered highly relevant options.
Having a portfolio of Buy to Let properties it was crucial for us to find a Kitchen designer that understands maximising space, getting the best from investment and challenging our thoughts. We had Karolina Spaczynska do exactly that. A wonderful, straight talking designer, backed by a great team at Howdens in Brentford led by Shaun. We encountered a few minor delivery issues that were easily looked after by the team at Howdens. The designer software used to demo the new designs was impressive. It allowed us to visualise a variety of options so quickly and make the right decsion.
I
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a year ago
Same as always
Same as always Measured up area for units and white goods, spoke to Sean at Brentford Branch and most helpful as usual, Pick the colour and make a few adjustments, received drawing by email and checked, Placed order and arrange delivery for 3 days later, all arrived on day, EASY
ANTHONY RAYMOND BOURNE
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a year ago
Great customer service and very friendly helpful staff
Very accommodating friendly and helpful staff. Highly recommend
NH
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a year ago
Yasmin has been brilliant
Yasmin has been brilliant throughout. Warm & friendly and patient with our indecision & flip-flops. She’s knowledgable yet honest enough to seek advice from others when it’s something outside of her experience. She has stayed involved even after the sale and been incredibly responsive with the minor hiccups that have happened along installation. Howden’s as a company have a decent range though their planning software and image generator is miles behind some competitors which makes the design stage slightly harder. In short, I’d use Howden’s again in a heartbeat if Yasmin was still there
VS
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a year ago
All good
All good. Everything in stock what we wanted, professional staff.
Stephen Customer
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a year ago
Amazing Service, excellent product. Very Happy
I cannot praise this Brentford branch and its people highly enough. In particular the kitchen planner/designer Gazala Damani who showed not only the highest level of professionalism in helping us plan our kitchen, but amazing patience and understanding when we had to make several adjustments. She was always willing to meet us and to spend as much time (around 5 or 6 visits) to get the plan right. So much so that when we placed the order for the final plan and the kitchen was finally installed by our builder’s joiner, it was a 100% perfect match. When Gazala was absent on leave her colleagues stepped up and dealt with our order with knowledge, friendliness and courtesy. A brilliant team of people who we highly recommend. And oh yes, we’re very happy with the Chelford Paintable kitchen, it looks as though it could have cost twice as much if not more!
Sigo23
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a year ago
Quality product great customer service
The product is always good with Howdens but what makes them great is the customer service. Always someone available to help and assist if any issues.
silentdeer
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a year ago
Helpful
Nice designs and helpful people
Viking Customer
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a year ago
Excellent service
Excellent service
HURLEY CARPENTRY