23 days ago

Brody @ Grangemouth branch

After a few not so pleasant experiences at Howdens recently I had a problem with one of my doors and this young lady initially sorted it and when I went to fit it today realised it was the wrong door. Called and Brady sorted it and got it to my house within an hour. This young lady is a total asset to your company and couldn’t be more helpful or friendlier and to me, really good at her job. Brody Thankyou again and was lovely to meet you. Howdens I would recommend you keep her as long as you can and she could also maybe train some of her colleagues on how to be as efficient at customer service as she is.

David

2 months ago

Efficiency

Efficiency

D.M JOINERY SERVICES

4 months ago

Great service,fair prices

Great service,fair prices

Frank Duffy

4 months ago

Very good customer service

Very good customer service, excellent knowledge of goods sold, quality products and goods were ready to be picked up as agreed. I am a delighted customer 👏 . Thank you

Isabelle

10 months ago

A very good experience

The free planning support was very good in identifying what layout suited best and the detailed drawings and photos produced from it were excellent showing the finished job and to help guide the build. The instruction manual and info sheets are excellent too, alongside the QR facility to enable utube videos of various operations, helping clarify any build queries you may still have . Finally the friendly staff at Falkirk have been really good at answering questions and providing any help they could. Of course the actual product is first class producing a beautiful finished job. No I’m not in anyway linked to Howdens! 😄

Mr Mcneill

10 months ago

Excellent service!

Excellent service!

Mr Christopher Heeps

a year ago

Pricing always seems to be a mystery…

Pricing always seems to be a mystery with these guys, they seem to make it up on the spot.

FL

a year ago

Great Company to deal with

Great Company to deal with, best prices and delivery was quick and on the date i requested. Delivery boys where good as where the staff in Howdens. Thank you Howdens.

RI

a year ago

Overall great service from Cindy in the…

Overall great service from Cindy in the design department at Falkirk. Cindy was very patient as we changed our mind a few times and went back and forth with lots of questions. We appreciate all your help Cindy. Thanks, Ross and Fiona.

Ross

a year ago

Had everything I needed and the server…

Had everything I needed and the server was extremely helpful

Mr Campbell

a year ago

Friendly

Friendly, very helpful staff🤠👍🤠👍

Derek F

a year ago

Experience was great from start to…

Experience was great from start to finish Howdens team member Chris who was dealing with my purchase was very helpful and could not fault him

Robert

2 years ago

I mainly use Falkirk branch

I mainly use Falkirk branch, but have used Preston recently too. Great helpful and friendly staff at both branches.Can't fault Howden service at all.

ALEX BROWN JOINERY

2 years ago

quick easy ordering products,with…

quick easy ordering products,with prompt delivery and keen pricing.

Glen Mcneill

2 years ago

Great service

Great service

Carolann Munro