Latest Trustpilot reviews for Fulham
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13 days ago
Fulham Team
George and his colleagues always do a great job. Thank you for a number of fantastic projects carried out over the years. I'm not exaggerating, they are great, Fulham is a professional team, I have been ordering kitchens and wardrobes there for years - thank you
PIOTR WESELA
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a month ago
AWFUL BUILDER RECOMMENDED BY HOWDENS
You I had a very disappointing experience after being recommended a kitchen fitter by Howdens, who turned out to be completely untrustworthy. After speaking to the fitter, he assured me that he could handle a full house renovation. Unfortunately, I made the mistake of giving him all the money upfront for the agreed contract. He then failed to show up and left me with an incomplete and poorly executed project. Here's what I experienced: Rubbish and Safety Hazards: He left renovation debris all over the property, including scattered window glass in the garden, which posed a serious safety risk. I had to pay out of pocket to have this rubbish removed. Unfinished Work: The project was nowhere near completion. For example, the wooden floors were left unfinished, with some areas presenting safety hazards. Despite agreeing to sand the walls, this was not done, making it impossible for us to proceed with painting. Toilet Installation Issues: He installed a toilet but left it without an extractor fan, and the light switch was outdated. He also failed to build a cupboard around the boiler, leaving it exposed, which looks unprofessional and is potentially unsafe. I now have to pay someone else to fix these issues. Unprofessional Conduct and Delays: The project was delayed by four weeks, and despite repeated promises, he kept asking for more money without delivering the work. In the end, nothing was completed as agreed, and I was left with a mess to deal with. I am writing this review to urge Howdens to thoroughly vet the contractors they recommend. My experience has been a nightmare, and I would caution others not to trust or engage in any upfront payments without careful consideration.
berry123
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2 months ago
Luke and the team
Luke and the team made every effort to ensure the kitchen installation went smoothly and without incident. They were helpful with the design and adapted to a few last minute changes to ensure it all went smoothly and everyone was delighted with the outcome.
RichardFreeman
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4 months ago
They team was helpfully in any aspect
They team was helpfully in any aspect
EDMOND MILLER
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5 months ago
Howdens refunds worst than the service
Howdens policy - Any unwanted items can be returned if unopened for a full refund. I returned 26 items on 28th May. Howdens tallied and notified our items and decided not to refund a penny. We’ve called several times and each time, a rep has said “someone will be in contact” Howdens sold us - Double the amount of kitchen cupboards - Bin that doesn’t work - Fridge without handles - Kitchen without a work top (we asked for all inclusive) - Cooker a separate extractor fan that doesn’t match the kitchen design or fit. All the above was unopened and returned My guess is Christmas has come early for the Howdens sales associates. They’ll resell those products for 100% profit
James Brown
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6 months ago
I got a dream Kitchen
I got a dream Kitchen! colour and style amazing! And the attendant Roks was so kind and friendly, and the fitting was perfect.I will recommend Howden’s Kitchens to every one who wants to renew or buy a kitchen .
Cracken Xoliah
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6 months ago
Rox from Howdens Fulham is an angel sent from heaven!
I was looking for the perfect kitchen for a really long time as me and my husband have moved into our new house and Rox has been an angel sent from heaven! She really listened to what we were looking for and gave us the best deal. Her professionalism shines through and she is always willing to help. I have already recommended her to my friends and clients and I'm sure our paths will cross again in the future! Thank you Howdens, thank you Rox!
Anais Pegias
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6 months ago
Possibly the worst ever experience
Possibly the worst ever experience. Rox from Howdens. To call her a liar would be an understatement. Our first time renovation project, we’ve encountered 100s of problems and issues along the way. However, the one area you’d expect no issue is purchasing a full kitchen from a “so-called reputable brand. Howdens!! After visiting our property multiple times Rox drew up a full kitchen design. Not only did she sell us the wrong cabinets but sent double the amount of cabinets of which were all paid for. We also received - An extractor fan that doesn’t match the kitchen design - Fridge without doors handles - Separate bill for the work top (which we specifically asked to be in her first quote) Howdens policy is despite not using it, anything you open is not eligible for a refund. This includes any seal of tape opened. How were the builders supposed to know if the bin fits the plan? Or the extractor fan matches our invoice. Howdens are sharks to say the least. When we raised these issues, they simply sent additional invoices for more items to rectify their own issues. I will never recommend Howdens and I sincerely hope anyone who reads this is sworn off their business practices.
James Brown
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7 months ago
The Howdens Fulham branch do everything…
The Howdens Fulham branch do everything they can to be helpful - Jade in particular is fast, friendly and professional. I highly recommend them and will continue using them as our supplier of choice
Ronan Falsey
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7 months ago
I have been buying Kitchens from Howdens since 2006
I have been buying Kitchens from Howdens for almost 20 years. The range and quality of your products is without parallel. I have no need to go elsewhere. I regularly work with George, Luke and Jade at The Fulham depot. They are a great team! Welcoming, efficient, great on design and delivery. It's always a great pleasure working with them.
Alastair Howie
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7 months ago
The Howdens team at Fulham are all very…
The Howdens team at Fulham are all very welcoming, friendly and extremely professional. Always do their best to solve any issues that arise. Very happy with the overall experience and would certainly recommend to any future traders.
ALIOTIS LTD
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8 months ago
Excellent service
Excellent service , efficient, highly knowledgable and went the extra mile…or hundred !
MICHAEL WINTER
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a year ago
I've bought and fitted many kitchens…
I've bought and fitted many kitchens over the years and without a doubt, dealing with Rox at Fulham Howdens has been the best experience I've had. Rox gave fantastic advice and has a real eye for detail very often missed. From aesthetics to practicality, all was considered. Furthermore, her communication was exceptional. Thank you Rox for a fantastic service and I certainly look forward to dealing with you in the very near future.
Sami Mahawish
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a year ago
Very happy customer
Genuinely enthusiastic and helpful and knowledgeable staff. There is no pressure to spend at the top end - more a case of finding a product to suit the client’s budget. All round good value and pleasurable experience.
Geraldine
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a year ago
Fitted 2 Showroom kitchens for the…
Fitted 2 Showroom kitchens for the Fulham Branch. Was an absolute pleasure to work with the Manager there Luke and his team. There designs was spot on and they couldn’t do enough for us while we was on site. From start to finish the communication was excellent from Luke and his team and as always really enjoyed fitting the quality made Howden’s kitchens. Will definitely hope there is more opportunities to work with Luke and his team in the future.
Anthony