a month ago

Howdens No 1 in customer service!!

Purchased a Howdens kitchen 3 years ago. Howdens was recommended to me by my kitchen fitter so it was a no brainer. (No he wasn't on commission lol) We were extremely pleased with the quality and the price and of course looks. Unfortunately two weeks ago we had a weird occurrence. Without warning there was a loud bang from the kitchen and after looking around to see what it was I realised one the wall unit display door windows had completely shattered. Being toughened glass it was still intact but a mosaic of cracks. I removed the glass from the door and contacted Howdens as doors are covered with a 5 year guarantee. I spoke to Eloise at their Haverhill branch who was absolutely brilliant. Concerned, helpful and effective as my particular doors were no longer available as the design had changed. She organised me to have a brand new set of doors (in their new range of aluminium frosted glass doors which look fantastic) absolutely free of charge. The area sales person Tom even dropped them of to my property. I fitted them within the hour. I highly commend their first class honest after sales service and would recommend anyone to purchase their kitchen from Howdens.

Nigel Birchmore

4 months ago

Everything as it should be keep it as…

Everything as it should be keep it as it is 100% perfect well done Haverhill

MANTON WILLIS DESIGN & DECOR

5 months ago

Always Helpful

The team at Howdens Haverhill are brilliant, always helpful.

CANNON IRONS LIMITED

6 months ago

Always helpful and service with a…

Always helpful and service with a smile 😃

GARY

8 months ago

Helpful

Everyone in Howdens Haverhill is always very helpful 😊

Mr M CRAWLEY

10 months ago

Tiffany is great

Tiffany is great! Makes everything so simple. Nothing is a problem, thanks for all your help, you’ve been amazing 🤩

Jason

a year ago

Work top

Came to pick up work top which came unwrapped, Damaged & with no edging strip. Disappointed.

malcuser1950

a year ago

Picked out the ceramic hob required by…

Picked out the ceramic hob required by customer, collected it and came back and fitted it, and ran through a demo with customer all went 100% no problems anywhere

MANTON WILLIS DESIGN & DECOR

a year ago

Excellent

Overwhelmed and very happy with the quality and finish of our new kitchen. Jodie, our Kitchen Designer/Haverhill branch worked cohesively with our kitchen fitter Terry Samuels and his colleague Paul. Together they have created the kitchen of our dreams into reality, very happy, thank you and highly recommend their skills and service.

Lisa

a year ago

February 2023

Always a great experience when visiting Howdens in Haverhill, love the friendly staff and banter. Most of the time the stock I need is there or readily available within a day or so. After sales support is great and sets them apart from other suppliers, 5 ⭐️ ⭐️⭐️⭐️⭐️

Gary Feeney

a year ago

KEEP ON GOING THE WAY YOU ARE HAVERHILL…

KEEP ON GOING THE WAY YOU ARE HAVERHILL YOU WILL HAVE A JOB TO IMPROVE ON HOW YOU ALL WORK AS ITS 100% ALL ROUND .GREAT PERSONAL ATTENTION IN ALL DEPARTMENTS 👍👍👍👍👍

MANTON WILLIS DESIGN & DECOR

a year ago

VERY friendly staff always go out there…

VERY friendly staff always go out there way to help you

Nick

a year ago

I’m a kitchen fitter and use Haverhill…

I’m a kitchen fitter and use Haverhill branch regularly, the team there are very efficient, helpful and deal with all aspects of inquiries through to finished installation and after care service. Highly recommend

Gary Feeney

a year ago

Excellent service! Thank you

We are so pleased with our new kitchen! It was such an easy process from start to finish! Thank you to Eloise for making it happen

JAMES FARROW

a year ago

The kitchen of my dreams!

Fantastic communication throughout. Eloise in particular was amazing in helping to create my dream kitchen, providing extensive product knowledge and answering any questions and queries I had. After 15 years I can finally say ‘I love my kitchen’. A very positive experience and would definitely recommend to friends and family.

Enza