Latest Trustpilot reviews for Pontypool
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a month ago
The company benefits from loyal staff…
The company benefits from loyal staff with excellent people skills. The manager and surveyor have been particularly helpful.
David
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2 months ago
Staff friendly and helpful
Staff friendly and helpful
Nigel Garman
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2 months ago
The team in Pontypool led by Sunny were…
The team in Pontypool led by Sunny were outstanding from design to delivery and aftercare no one could have done a better job of supplying our kitchen. 20 out of ten.
Mark Watkins
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3 months ago
Yer another kitchen from the team @…
Yer another kitchen from the team @ Pontypool, as always they work there magic for me a the customer loves it . Always get top service at the depot So thanks again team for keeping my customers happy 👌 uppa the Pontypool Howdens 🤩🤩
Paul Taylor
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3 months ago
Excellent service by Jay & the team
Excellent service by Jay & the team. Product knowledge is first class and they are always looking at creative ways to help out by listening to my (ever changing) requirements. Well recommended.
Andrew Adams
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6 months ago
Right from the start of our project if…
Right from the start of our project of a new kitchen howdens and especially sunny and his wife were a great help. Nothing was too much trouble for them even though our plans changed a bit from the start. The kitchen we picked was just want we we wanted and looks amazing, the service was second to none and quality awesome. Sunny is without a doubt passionate about his designs and very knowledgeable about the products supplied or on offer and we will have no doubts about ever using Howdens in the future. A huge project was made all the more easy with their service.
Cheryl Hurley
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7 months ago
Save yourself some stress
Why is so hard to send on site exactly what you need so I can fit the kitchen without any problems and in the timescale set with customer? Every single kitchen designed and deliverd had to be messed up. -Wrong measurements ( lenght, height) -Wrong items sent on site -Damaged items -Items that have nothing to do with that specific kitchen First day when you are starting to fit a howdens kitchen is like a guess day. And even after you send them detailed list with what is missing, they are still messing it up badly. Even 3 or 4 times in a row, on same kitchen. For this reasons, I will not recommend howdens kitchens to any of my customer.
John
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10 months ago
Straight forward transactions
Straight forward transactions
GLASS CRAFTS
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a year ago
Always helpful
Always friendly and helpful. They are reorganising the Wharehouse so slight delay on collection but under the circumstances performance was admirable.
Dilwyn Gurney
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a year ago
Our dream kitchen/utility!
We were recommended Howdens in Pontypool and we can see why! Sonny and his colleagues were absolutely fantastic from start to finish, even with my fussy standards! Sonny’s attention to detail has helped create our dream kitchen and we are over the moon with the finished kitchen and utility room. Thank you!!
Kelly Curtis
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a year ago
Sunny and the team
Sunny and the team are totally professional and a pleasure to work with. I'll be using your services again. Thank you
MATTHEW TAYLOR
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a year ago
Very good just one disappointment was…
Very good just one disappointment was that my account had been changed to a cash account
Stephen humphreys
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a year ago
Management and personnel at branch very…
Management and personnel at branch very helpful and customer focused Very positive on advice toward product range and service
Mark
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a year ago
Pontypool Howdens
Pontypool Howdens were great, deliveries were on time and correct. Always there to help.
T Wayman
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a year ago
Excellent design service
Excellent design service, excellent product quality but they can’t deliver a full kitchen in one go.
Dilwyn Gurney