3 days ago

Staff are really helpful

Staff are really helpful. Prices are always good.

Roger Warr

10 days ago

Appalling service

Appalling service, second time I have an issue. Originally had fitted bedroom furniture. Only to find you needed a carpenter to make parts of the units. Also design was incorrect leaving gaps / draws wouldn't open etc Second issue is gas hob under warranty, took 14 days for engineer who condemned the hob. Howdens Taunton then told me it could be fixed, then they said it this can only be done, if a gas isolating valve was fitted. I investigated this by removing my oven, to find a gas isolating valve. The engineer clearly didn't do his job properly. By now we are into 30 days of no gas hob. They finally agreed to supply a new gas hob and I would get it fitted. My engineer went to fit it, to find that it was warped and didn't sit flat on the worktop. So I called once again Taunton Howdens to explain its was damaged, their replay was "we will have to get our engineer out" . By this time I had run out of patients and put the phone down. They called me back and agreed to refund me once they had collected the damage hob. This was refunded. Then today I have gone into my howdens account, to find that they have invoiced me for gas hob!!! that I've never had. Unbelievable company. NEVER EVER will I use them.

Floyd

a month ago

Everyone I dealt with in the Taunton…

Everyone I dealt with in the Taunton office was extremely helpful,knowledgeable and polite

CATHERINE BLACKWELL

a month ago

taunton howden always a pleasure

Buying goods for my recent installation and going to Howdens Taunton is always a pleasure. The staff a kind, helpful and most of all make you feel welcome. Customer Service at it best. Well done and thank you

Zubrickas

2 months ago

Friendly and helpful staff.

Friendly and helpful staff.

Rob

2 months ago

Helpfull people

Really nice people who go that extra mile to be friendly and helpful. They helped me to correct a stupid error on my part and arranged a pick up of the offending unit, placing it back into stock and crediting my account.

Mr Whiskin

2 months ago

The staff are fantastic at what they do…however accessory was poor design.

The staff are fantastic at what they do in Howdens, however I am unable to give a very good review for the pullout Monaco in cupboard units x2 that I bought. I personally have 3 double pullouts in my own kitchen that I fitted now 5+ years ago they are fantastic even now. They are the double full metal mechanisms they used then. The new ones I recommend to by for a very close customer are poor mechanical construction, don’t pullout anywhere near as far as mine, in fact they both pullout to different distances and are poor to install, these have been retro fitted after I finished the kitchen for them. I recommend they bought them at the time I was doing it but the designer said they didn’t really need them as they were young……..!! Howdens please feel free to contact me and discuss.

robert england

3 months ago

Top marks for Howdens Taunton 👍

After much deliberation and at the recommendation from my builder I decided to give Howdens Taunton a go for my new kitchen, internal doors, flooring and stair parts. I was not disappointed. Charlotte, one of the kitchen designers was super fantastic, paying special attention to the small detail and considered all of my ‘wants and needs’. I was very impressed with the conception of the design on paper and even more so in reality. I cannot thank each and everyone at Howdens Taunton enough for all of their really super fantastic help, support and more importantly warm, kind friendliness whilst I’ve been on my kitchen journey. Top marks for Howdens Taunton, absolutely brilliant.

Paul Daysh

4 months ago

The planning experience was incredible

The planning experience was incredible. Charlotte was instrumental in achieving our kitchen, offering suggestions throughout. Nothing was too much trouble and the many changes made were always put in to practice. The plan we were given made our kitchen come alive. Amazing, and gave us confidence in our choices. We have exactly what we actually want. We spoke to many different staff members throughout and without exception, all were understanding and able to pick up our account on line. Communication was first class messages passed on and calls returned when promised. The delivery was perfect, everything well packaged and in good condition, Gary and Dave were careful, cheerful and quick, Gary taking time to explain the procedure for any issues we might have. The product is good quality and looks fantastic. We had a craftsman to install it, and it looks amazing. PS. The coffee we were always offered in the showroom was delicious too. Thank you all.

CollectPlus Customer

5 months ago

In a nut shell

In a nut shell - Excellent service from start to finish.

BISHOP BUILDING CONTRACTOR

7 months ago

Always helpful.

Always helpful.

QUICKFIX

7 months ago

Great team always helpful over the moon

Great team always helpful over the moon

Nigel Ford

7 months ago

Good service

Friendly staff

COTFORD CREATIONS

7 months ago

Great advertising great staff great…

Great advertising great staff great prices and all available to be collected when I needed it and great quality when I used it!

Vincent Jeffery

8 months ago

Knowledgeable staff and very helpful.

Knowledgeable staff and very helpful.

Rob