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About cookies


What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.


Cookies used on this website

The website uses several cookie files to make using the website a better experience. Below is a guide to what cookies are used and for what purpose.

 Cookie  Name  Description
 Google Analytics _utm*, _ga*, _gid,_gat* These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. More information is available from the Google Developers site.
 Pinterest  _pinterest*, csrftoken These cookies are used as part of the Pinterest functionality of our website and resulting actions.
 HotJar   _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneSurveys, _hjid* These cookies ensure that any HotJar surveys on our website are presented correctly, and that visitors to our website are not shown the same survey multiple times.
 Optimizely Optimizely*, end_user_id, bucket_map, Optanon*,__cid,__qca,_fbp,_gcl*,_mktro*, ajs*,amplitude*,optly* Optimizely uses persistent visitor-level cookies and localStorage to uniquely identify visitors, track their actions, and deliver consistent experiences across page loads. It sets a number of cookies, each storing a different set of data.
 Facebook  Wd, act, fr, c_user, datr, xs, pl, sb, presence To enable us to optimise and serve adverts on Facebook and other third party sites based on a) your past visits to our website and b) your interaction with our adverts and content on Facebook, adverts are served after you have visited our site using non-personally identifiable information.
 Bing _uetsid, MSCC, MUID, MUIDB, SRCH*,_RwBf These cookies are used to collect information on how visitors use our site and which pages have been viewed, including whether a visit has resulted in an enquiry or request for further information. Any information that is gathered will remain anonymous and cannot be used to identify you.
 Persona  Persona Cookie to identify user type – Trade, Home owner, Depot.
 Cookie Notification  uccookie Cookie notification message.
 App Dynamics  ADRUM*

Cookies used to monitor application performance.

 Microsoft .NET
 ASP.NET_SessionId These cookies are used to identify users session on the server by the unique ID without collecting personal data.
 Microsoft .NET  .ASPXAUTH This cookie is used to determine whether the user is authenticated, i.e. the identity of the user has been determined. Cookie is session based i.e. cookie is deleted when browser is closed or when user logs out.
 Sitecore  SC_ANALYTICS_GLOBAL_COOKIE These cookies are used to track anonymous users on the website for Sitecore to build a persona based on their action on the website without collecting personal data.
 Kitchen Visualiser  KvModelCookie  This cookie is used for the Kitchen Visualiser tool to allow it to function correctly. No personal data is stored in this cookie.
 Trustpilot   TP*,__auc*,__hstc*,_biz*,ajs*,amplitude*,hubspotutk These cookies are used to display Trustpilot review information on our site.
 Gigya  apiDomain*, _gig*, gig*, *gmid*, gst, ucid, gink, gslm*, gac*, gltexp*,ua_*ucid These cookies are used to support login to our my account area of the website.  
 Customer login  userState Cookie to store logged-in user data. Cookie stores the Active Account Id, based on this transaction etc are displayed, also uses Customer Login User Id for analytics and other user basic details. This cookie is deleted when the session ends or when users logs out. The following is stored in cookie:
Email Address
Active Account Number
Customer Login User Id
First Name
Last Name
Accounts List
Full Name
 Customer login  BNES*, BNI*, glt* These cookies are used to support login to our my account area of the website.  
 Payment system  Basket Cookie is used to store the invoice(s) the user is making the payment on. Cookie stores Billing Id, Amount and Quantity. The total amount of all items in cookie is used by the payment system to allow user to pay. Billing Id's are used to update the SAP system.
 Payment system  BPSTransactionNumber Cookie stores the Transaction Number provided by the Payment System, received when the payment request begins. Once the payment details are provided cookie is used to get the payment status. Cookie is deleted when the payment status is received
 Trade Account Login

apiDomain_<apiKey>, _gig_llu, _gig_llp, _gig_lt / glt_<APIKey>,
_gig_shareUI_lastUID, gig_hasGmid, hasGmid, gst, ucid, glnk,
gmid, GSLM_<siteID>, gig3pc, gig3pctest, (when using bypassCookiePolicy in theglobalConf), gig_debug, _gig_dbgConsole_log, _gig_APIProxy_enabled, gac_<APIKey>,
gltexp_<apikey>, _gig_<id>_cb, ua_<apikey>, __gigAPIAdapterSettings_<apikey>_<build>,(Local Storage), gmid (Local Storage), ucid (Local Storage), _gig_gmidt (Local Storage)

Cookies used by the Trade Account Login to enable user recognition when logging back in, for user authentication, generating reports, and used by the Web SDK to get saved response.