Help And Advice

Frequently Asked Questions

Answering some of the most common queries that we receive online and at depot, these frequently asked questions will help you troubleshoot an enquiry about us, our products, and the services we offer. With information about quality and guarantees, installation advice, aftercare, delivery details, and more, there are a selection of topics to navigate that will help shed light on your project. If you are unable to find an answer to your query, we have a team of experts on hand at your local depot, who can point you in the right direction.

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About Howdens

Discover how we manufacture our products, where to find our support sites, and the areas we operate, within our About Howdens section, which explains more on how we work.

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Bespoke Worktop Installations

Find out all you need to know about installing bespoke worktops. Learn how to get spaces prepped for fitting, what aspects need installing, and how to make sure projects keep moving.

Bespoke Worktop Installations

Delivery

To ensure you have what you need when you need it, we offer a home or site delivery service. Understand more about deliveries, including costs, timings, how to receive or collect orders.

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Services

See information about the range of services available at our depots, including insight into our expert design and planning, home survey and measuring visits, appliance repairs, and more.

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Howdens Trade App

Find out more about the Howdens Trade App and how it makes managing new and existing projects easy, from sign-up and orders to payments and troubleshooting.

View Trade App FAQs

Digital Services

Explore anytime ordering, account management, and customer reviews, using our digital services which can be accessed anywhere, whether you’re at home, on the job, or on the go.

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Quality

Learn about the quality of our products, from cupboards to cookers, and floors to doors. You can also find information about where our goods are made and the guarantees available.

View Quality FAQs