Promotion Terms and Conditions

We will beat all equivalent competitor quotes for kitchen, bedroom, and door products of comparable specification, quality, style and composition. Trade customers only. Excludes online-only competitors. Excludes discontinued, clearance and ex-display stock. Excludes delivery and installation. Appliances must be same make and model. Competitor quotes must include comparable product warranty. Copy of competitor quote must be provided at time of claiming offer. Offer only applies to first quote issued by competitor. Competitor quotes must be dated up to 28 days prior to the issue of our quote and must have been issued in writing on competitor’s headed paper or from its official email address. Our quote is valid for 30 days. Offer not valid in conjunction with any other offer. We reserve the right to suspend or discontinue this offer at any time.

We will beat all equivalent competitor quotes for kitchen, bedroom, and door products of comparable specification, quality, style and composition. Trade customers only. Excludes online-only competitors. Excludes discontinued, clearance and ex-display stock. Excludes delivery and installation. Appliances must be same make and model. Competitor quotes must include comparable product warranty. Copy of competitor quote must be provided at time of claiming offer. Offer only applies to first quote issued by competitor. Competitor quotes must be dated up to 28 days prior to the issue of our quote and must have been issued in writing on competitor’s headed paper or from its official email address. Our quote is valid for 30 days. Offer not valid in conjunction with any other offer. We reserve the right to suspend or discontinue this offer at any time.

Bang on the Money Promotion - Terms and Conditions

• Bang on the Money products will be at least the same price as one of the following competitors: Currys, B&Q, Screwfix, Selco, Toolstation, Travis Perkins, and Wickes (a “Competitor”).
• If you find an identical product offering from a Competitor that is a cheaper price on a Bang on the Money product we will beat the price in that quote.
• The Bang on the Money promotion only applies to trade essential products identified with a “Bang On The Money” badge marked in depot, in the current trade book publication and online.
• Bang on the Money product prices are subject to weekly checks. See howdens.com for the most up to date price.
• Prices are subject to updates.
• Bang On The Money products are subject to in-stock availability.
• Trade customers only.
• Excludes Competitor offers involving vouchers or discount codes, bulk buy or multi buy savings.
• Appliances must be identical make and model.
• Excludes delivery and installation costs.
• Competitor quotes and prices must include comparable product warranty and be available and in-stock.
• Copy of Competitor quote or price must be provided at time of claiming offer in depot.
• Offer only applies to first quote or price issued by Competitor.
• Competitor quotes and prices must be dated up to 28 days prior to the issue of our quote or price and must have been issued in writing on Competitor’s headed paper, from its official email address or on their website, catalogue, leaflet or advert.
• Our quote is valid for 30 days.
• Not valid in conjunction with any other offer.
• We reserve the right to amend, suspend or discontinue this offer at any time.

We are The UK’s Number 1 Trade Kitchen Supplier*, supplying fitted kitchens to trade customers throughout the UK.

*Source: Mintel, Kitchens and Kitchen Furniture, UK September 2024

For further details see: https://www.howdens.com/help-and-advice/about-us/trade-kitchen-suppliers

• The prize is a kitchen provided by Howden Joinery Limited (“Howdens”).
• *The prize is £5,000 to spend in any Howdens depot within the UK (Northern Ireland, England, Wales and Scotland). Excludes fitting and VAT.
• Excludes appliances and Quooker Taps.
• Fitting must be separately arranged and paid for by the winner. Howdens accepts no liability in connection with the sourcing or workmanship of the builder in relation to the finished kitchen.
• Delivery is included and is free of charge (UK mainland only).
• The prize must be spent by 31 December 2025 in one transaction.
• The prize is non-transferable and non-refundable. There is no cash alternative (including in circumstances where the full £5,000 is not spent).
• Once the winner has been chosen, Howdens will locate a depot that is local to the winner and that depot will assist with the design and purchase of their kitchen. 

HOWDENS LEAVE A REVIEW PRIZE DRAW” PROMOTION RULES LEAVE A REVIEW FOR ANY PRODUCT (SOLD BY HOWDENS) FOR YOUR CHANCE TO WIN A £50 AMAZON GIFT CARD

These are the terms and conditions (“Rules”) that apply to Howdens’ weekly “review and win” promotion (“Promotion”). By entering the Promotion, each entrant agrees to these Rules and confirms they have read and understood:

1. Howdens’ Website Terms and Conditions (in particular, the “Product Reviews” section) at https://www.howdens.com/terms-and-conditions; and
2. Howdens’ Privacy Notice at www.howdens.com/legal-information/privacy-policy/.

Please also see how we limit our liability in Section 10. below.

1. Promoter: Howden Joinery Limited, a company registered in England (company no. 00526923) with its registered office address at 105 Wigmore Street London W1U 1QY (“Howdens”).

 

2. Eligibility:
   • 2.1 The Promotion is only open to residents located in England, Scotland, Wales and Northern Ireland, excluding those listed in Sections 2.2-2.4 below (“Eligible Entrant”). For the avoidance of doubt, residents in Republic of Ireland and the Isle of Man are excluded from the Promotion.
   • 2.2 The Promotion is not open to any Howdens’ trade account that is held by or in the name of a Council, Trust, School, Hospital or Housing Association, regardless of whether or not they make a Qualifying Review (see Section 4 below). Trade accounts held by or in the name of a Council, Trust, School, Hospital or Housing Association are not Eligible Entrants.
   • 2.3 Employees, staff and other individuals who represent a Howdens trade account holder (“Representatives”) are not Eligible Entrants. Where a Representative enters the Promotion by submitting a Qualifying Review (see Section 4 below), they do so on behalf of the person or entity registered as the Howdens trade account holder. Representatives must be at least 18 years old and authorised by the relevant Howdens trade account holder to submit a Qualifying Review and enter the Promotion on behalf of the Howdens trade account holder.
   • 2.4 Employees (or family members of employees) of Howdens and any of its group companies, companies associated with the Promotion and all affiliates of such companies may not enter.
   • 2.5 An Eligible Entrant will be excluded from the Promotion if, following the end of the Entry Period, an account holder’s trade account payments are not up to date and they have been contacted (whether by phone or in writing) by Howdens’ Litigation team about an overdue balance on their account.
   • 2.6 Howdens reserves the right to require any entrant to provide proof of eligibility at any time.

 

3. Entry period:
   • 3.1 There will be weekly prize draws for this Promotion. Each weekly prize draw opens for entry on Sunday at 00:00:01 and closes the following Saturday at 23:59:59 (each an “Entry Period”).
   • 3.2 Howdens may end this Promotion at any time by posting a notice on its website at howdens.com. Termination of the Promotion will take effect on the completion of the two (2) prize draws immediately following the date of the notice (except where termination is required by law, in which case termination will be effective immediately).

 

 

4. How to enter:
   • 4.1 Subject to Section 4.2, to enter a weekly prize draw, entrants must do the following:

     If you are a Howdens trade customer you can

     1. click on the link in the product review email sent to your email account;
     2. you will be directed to a landing site where you can leave your product review;
     3. Submit a review that complies fully with the Website and App Terms and Conditions.

     Howdens trade customers and their customers can

     1. Locate the product to be reviewed on the Howdens website and click to review the product;
     2. submit a review that complies fully with the Website and App Terms and Conditions.

     Please note, you may need to verify your device before a review is submitted (for example if it’s the first time you’ve left a review), in which case you must click on the link emailed to you in order for your review to be submitted.

   • 4.2 If the review passes moderation and is published on the Howdens website, the review will qualify for entry into a prize draw (“Qualifying Review”). For the avoidance of doubt, only published reviews will count as Qualifying Reviews and generate an entry into a prize draw. The entry is only valid for one prize draw and there is no rollover of entries.
   • 4.3 Both positive and negative reviews can be Qualifying Reviews provided they comply with the Website and App Terms and Conditions. Submitting a positive review does not increase the chances of winning. Howdens reserves the right to moderate reviews and to refuse to accept a review for entry if it fails to comply with the Website and App Terms and Conditions.
   • 4.4 Entrants may submit more than one Qualifying Review during an Entry Period. Each individual Qualifying Review submitted will earn a separate entry into the relevant prize draw. Please note that a review will only become a Qualifying Review once it is published and it is possible that a review posted during one Entry Period may not be published on the website until the following Entry Period due to possible delays between the initial submission of the review and completion of any moderation process. In these circumstances, the relevant Qualifying Review will be entered into the next available draw.
   • 4.5 Any person who submits a Qualifying Review is automatically entered into the Promotion. If you submit a review but do not wish to be entered into the Promotion, you can opt out by contacting Howdens using the contact details at the end of these Rules.

    

5. Prize: There is one (1) Amazon gift card with a value of £50 (fifty pounds) to be won in each weekly prize draw (“Prize”).

 

 

6. Prize conditions: The Prize is non-transferable, non-refundable and non-exchangeable and no cash alternative is available. However, if Howdens considers it appropriate, or if it becomes necessary for reasons beyond Howdens’ control, a Prize may be varied or swapped for a suitable alternative in Howdens’ discretion. Amazon gift cards are subject to Amazon’s gift card terms and conditions. The winner should ensure they are aware of any applicable terms and conditions, including the relevant expiry dates. Howdens is not responsible for the winner’s failure to use the gift card prior to expiry and no replacement gift card will be issued in these circumstances.

 

 

7. Winner selection: The winner of each weekly prize draw will be selected within ten calendar days following the end of each Entry Period. The winner will be drawn at random from all Qualifying Reviews during that Entry Period.

 

 

8. Winner notification: The winner will receive a notification email, if you are a trade customer - to the email address registered to the relevant trade account, or if you are an end user - to the verified email address provided by you when you leave a review within ten calendar days of the relevant draw.

 

 

9. Prize delivery: The Prize will be delivered to the winner electronically, if you are a trade customer - to the email address registered to the winner’s trade account, or if you are an end user - to the verified email address provided by you when you leave a review within ten calendar days of the date of the winner’s notification. It is the winner’s responsibility to monitor their email (including spam/junk folder) for receipt of the email.

 

 

10. Liability: 1. Nothing in these Rules limits or excludes any person’s liability for death or personal injury caused by negligence, for fraud or for any matter for which liability cannot be lawfully limited or excluded. In particular, consumers have legal rights in relation to products that are faulty or not as described and services which are not performed with reasonable care and skill and these legal rights are in addition to and are not affected in any way by anything contained in these Rules. However, to the fullest extent permissible by law, Howdens will not be liable for: (i) any loss or damage caused by someone other than Howdens or someone who is not acting under Howdens’ direct instructions or in accordance with Howdens’ instructions; (ii) any loss or damage caused by any event or circumstance beyond Howdens’ reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; (iv) any unavailability of Howdens’ websites, apps or social media accounts; or (v) any delay and/or failure to perform any obligation to the winner or other entrants that is caused by: (a) technical problems of any kind which may limit or prevent any person's participation in the Promotion; or (b) any loss or damage arising from or in connection with the allocation or enjoyment of a Prize.
11. Further advice about consumer rights is available from any local Citizens’ Advice Bureau (https://www.citizensadvice.org.uk/) or local Trading Standards office (https://www.gov.uk/find-local-trading-standards-office).

 

 

12. No endorsement: The Promotion is in no way sponsored, endorsed, administered by or associated with Amazon or any other third party. All third-party trademarks and other intellectual property rights are hereby acknowledged. By participating in the Promotion, entrants are providing information to Howdens, not to Amazon or any other party. To the maximum extent permitted by applicable law, Amazon and other third parties shall have no liability to any person in connection with or arising out of the Promotion howsoever caused, including for any costs, expenses, damages and other liabilities.

 

 

13. Cancellation and variation: Howdens reserves the right to vary, suspend or cancel the Promotion and/or these Rules if it considers it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, suspension or cancellation is necessary due to an event outside Howdens’ reasonable control. In the event of cancellation, the Prize may be awarded to winners drawn from entries received prior to cancellation.

 

 

14. Disqualification: Without limiting the options available to Howdens, Howdens reserves the right at any time to disqualify entries or entrants that Howdens regards as being in breach of these Rules, our Website and App Terms and Conditions, any applicable laws, any terms and conditions referred to in these Rules or the spirit of the Promotion.

15. Interference with the Promotion: Any attempt to damage or undermine the content or legitimate operation of the Promotion is prohibited and may also be a violation of criminal and/or civil laws. Howdens reserves all its rights and remedies to deal with breaches or suspected breaches of this Section including, without limitation, to exclude any entrant or winner believed to be associated with such activity.

 

 

16. Publicity: By entering the Promotion, each entrant agrees that, in the event of a win, Howdens shall be entitled (but not obliged) to and authorise third parties to announce the winners: name, purchased product information, content from the product review and any accompanying details and a link to the full product review/product and any other relevant information submitted by the winner on Howdens’ websites, authorised third party websites and social media. The entrant may also be asked (without further reward) to take part in reasonable publicity connected with the Promotion, such as to have their name and/or image, together with a short statement about their win, featured on Howdens’ website, authorised third party websites and/or social media.

 

 

17. Disclosure of winner’s details: By entering the Promotion, each entrant acknowledges that in the event of a win their surname and county of residence may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting Howdens using the contact details at the end of these Rules. In these circumstances, the entrant acknowledges that Howdens may nevertheless disclose the relevant information, and the entrant’s entry, to the Advertising Standards Authority (and/or any other competent authority) if required to do so. This may happen, for example, where Howdens is required to demonstrate that it has awarded any advertised prizes. To request disclosure of winner details for a prize draw, enquirers must submit a request to digital@howdens.com within one (1) month following the end of the relevant Entry Period, specifying the relevant prize draw. Details for any prize draw will only be disclosed (if permitted by law) after the Prize has been awarded.

 

 

18. Personal data: Entrants acknowledge that any personal data processed in connection with the Promotion will be processed in accordance with Howdens’ Privacy Notice, which is available at howdens.com/legal-information/privacy-policy/.

 

 

19. Accessing these Rules: Any website on which these Rules are posted is only intended to be accessed from United Kingdom and where permitted by law. Howdens makes no representation that materials relating to the Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited.

 

 

20. Severance and waiver: If any part of these Rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Howdens’ failure to enforce any term of these Rules will not constitute a waiver of that provision.

 

 

21. Disputes: Subject to Section 22, if there is a dispute about the Promotion or these Rules, Howdens’ decisions are final. If there is a conflict between these Rules and any other document referred to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict.

 

 

22. Law and jurisdiction: The Promotion and these Rules are governed by English law, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that: (i) residents of Scotland may also bring proceedings in the Scottish courts and (ii) residents of Northern Ireland may also bring proceedings in Northern Irish Courts.

 

 

23. Contact: Enquiries about the Promotion can be sent to Howdens at: digital@howdens.com.

 

Howdens Franke Boiling Water Tap – Prize Draw

Entry into the Prize Draw is subject to these Terms and Conditions and the Howdens Privacy Notice at www.howdens.com/legal-information/privacy-policy/. In particular, please see the eligibility requirements and exclusions in rules 4 - 6 and the limitations of liability in rule 36.

 

Terms and Conditions 2024

About the Prize Draw

1. The promoter of this Prize Draw is Howden Joinery Limited of 105 Wigmore Street, London, W1U 1QY (“Promoter”).
2. By entering the Howdens Franke Boiling Water Tap Prize Draw (“Prize Draw”) you agree to these terms and conditions.
3. The Prize Draw starts at 00:00:01 BST on 14 July 2025 and closes at 23:59:59 BST on 20 July 2025 (“Prize Draw Period”). You must submit your entries within the Prize Draw Period.
4. The Prize Draw is only open to permanent legal residents of England, Scotland, Wales and Northern Ireland who are aged 18 or over. For the avoidance of doubt, Republic of Ireland, Jersey, Guernsey and the Isle of Man are excluded from the Prize Draw.
5. No limit on the number of entries.
6. Employees (or family members of employees) of any group company of the Promoter, companies associated with the Prize Draw and all affiliates of such companies may not enter.

    

   Entering the Prize Draw

    

7. To enter the Prize Draw eligible entrants will need to:
   1. follow @howdensjoinery on Instagram;
   2. follow @franke_uk on Instagram; and
   3. tag a friend in the comments section of the Howdens Franke Boiling Water Tap Prize Draw post on Instagram (minimum of 1 (one) required), entrants can comment as many times as they want, each tag must be in a separate comment, each additional comment (on top of the one required as a minimum) shall count as an additional entry for that entrant.
8. THIS PRIZE DRAW IS FREE TO ENTER, NO PURCHASE NECESSARY.
9. In entering the Prize Draw, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the Prize Draw and in the absence of any such proof, the Promoter reserves the right to select an alternative winning entry in its sole discretion.
10. You must only post appropriate content. Posts must not contain anything that may reasonably be considered threatening, defamatory, abusive, obscene, indecent, offensive, discriminatory, derogatory, violent, liable to incite racial hatred or otherwise unlawful. Posts must not include competitor products or branding, alcohol, cigarettes, drug paraphernalia or any material that may, in the Promoter’s opinion, damage the Promoter’s reputation, image or goodwill. The Promoter reserves the right to remove or report, and disqualify from this Prize Draw, any entry that it deems inappropriate or otherwise in breach of these Terms and Conditions, the terms and policies of any social media platform and/or applicable law.

     

    Choosing the winning entries

     

11. An independent computer generator will choose 1 (one) winning entry at random from all eligible entries received within the Prize Draw Period within 5 working days after the expiry of the Prize Draw Period.
12. The decision of the random generator will be final.
13. The Promoter will notify the winner within 7 calendar days of the draw, by:
    1. contacting them via direct message on Instagram.
14. The Promoter will make reasonable efforts to contact the winner, but it is the winner’s responsibility to monitor their direct messages and email address (including spam/junk mail) for receipt of the notification.
15. The winner must respond within 7 calendar days of the notification with their name, contact number, email address, delivery address and preferred date of delivery (if required) and must cooperate with the Promoter as reasonably required by the Promoter to effect delivery of the prize.
16. If the winner fails to respond with the required information or to provide the required cooperation within the stated timeframe, the Promoter reserves the right to select an alternative winning entry in its sole discretion. An alternative winner will be selected in accordance with and will need to comply with the same claims process set out in these Terms and Conditions.

     

    The prize

     

17. The prize is a: 1 (one) x Franke Maris Water Hub Brushed Decor Steel Swan Neck 3 in 1 Boiling Water Kitchen Tap (worth approximately £1,007.50 inc. VAT in total).
18. 1 (one) prize shall be awarded in total.
19. The Promoter reserves the right to verify any of the information provided by a winner before awarding the prize. The Promoter will not be held responsible for any lost or returned prizes where it has made reasonable efforts to ascertain the correct postal address of the winner.
20. The prize will be sent by courier within 30 working days from receipt of the prize winner’s name, contact number, email address and delivery address. Please note there may be postal delays. UPON ACCEPTANCE OF THE PRIZE WHICH SHALL BE UPON RECEIPT OF THE WINNER DETAILS BY THE PROMOTER, THE WINNER CANNOT CANCEL THE PRIZE AND WILL HAVE TO ACCEPT DELIVERY OF THE PRIZE TO THE ADDRESS PROVIDED PURSUANT TO POINT 15 ABOVE. THE PRIZE CANNOT BE HELD OR SHIPPED TO AN ALTERNATIVE ADDRESS.
21. For the avoidance of doubt, the prize does not include installation
22. The prize will include a 2 (two) year manufacturer's guarantee, the product will need to be registered through Franke - https://www.franke.com/gb/en/home-solutions/support/warranty.html. Please refer to Franke directly for technical information and support.

     

    Privacy

     

23. We respect your right to privacy and will only process personal data you provide to us in accordance with the General Data Protection Regulation (EU) 2016/679 (EU GDPR), the United Kingdom version of EU GDPR which is part of United Kingdom law by virtue of the European Union (Withdrawal) Act 2018, as amended and supplemented from time to time and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019 (as amended), Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws for the purpose of administering your participation in this Prize Draw and, if you submitted a winning entry, announcing you as the winner on our websites and social media channels and arranging and delivering the prize. For more information see our Privacy Policy.
24. Entrants acknowledge that after the winner notification has been made and the prize has been accepted, the Promoter reserves the right to announce the name of the winner and their winning entry on the Promoter’s website and social media channels.
25. The winner may also be required to take part in reasonable further post Prize Draw publicity for the Promoter, which may include filming, photography or other recordings required by the Promoter (or third parties on behalf of the Promoter) for publicity purposes (“Post-Prize Draw Publicity”) and agree to the use of their personal data for such purposes.

     

    Intellectual Property Rights

     

26. By entering the Prize Draw generally; and, in the event of a win; and, any involvement in any Post-Prize Draw Publicity, all entrants grant to Promoter a non-exclusive, perpetual, worldwide licence to use (and to grant a sub-license to Promoter’s group companies and other third parties to use) their entry: for the purpose of administering the Prize Draw and prize fulfilment; and use their entry and any materials produced as part of Post-Prize Draw Publicity: for internal business purposes, for publicity purposes connected with the Prize Draw and for general advertising, marketing and PR purposes. This licence includes (without limitation) the right to edit, modify and adapt the entry, to incorporate the entry and any Post-Prize Draw Publicity materials into or combine it with other materials, and to publish the entry and any other Post-Prize Draw Publicity materials in any online and offline media, including but not limited to on Promoter’s websites, social media, other digital marketing platforms we use and any third party print and digital marketing and promotional materials.
27. You acknowledge that by entering the Prize Draw, you waive all rights to review, approve or receive notice of our use of the content and agree to waive all and not to assert any moral rights (e.g. the right to be attributed as an author) or similar rights in such content.

     

    General

     

28. The prize is non-transferable, non-exchangeable and non-refundable. There is no cash alternative.
29. The Promoter reserves the right to substitute any element of the prize with a prize of a similar nature and/or value should any original element of the prize become unavailable for any reason.
30. The Promoter’s decision is final and binding, and no correspondence will be entered into regarding the outcome of the Prize Draw.
31. No responsibility will be accepted for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information or technical fault of any kind.
32. The Promoter reserves the right to check the validity of any entry and the identity of any entrant or winner, and to refuse entry or refuse the giving of any prize if the Promoter reasonably considers the entry and/or winner to be in breach of these terms and conditions.
33. Prize details are correct at the date of publication.
34. By entering this Prize Draw, each entrant acknowledges that if they win a prize, their surname and county of residence and winning entry (if applicable) may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting the Promoter at competitions@howdens.com. In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority if required to do so. This may happen where, for example, the Promoter is required to demonstrate that a valid award took place. To request disclosure of the winners’ details, enquirers must submit a request by email to competitions@howdens.com no later than 30 days following the end of the Prize Draw Period. Details will only be disclosed (if permitted by law) after all prizes have been validly claimed.
35. The Promoter reserves the right at any time in its sole discretion to cancel, modify or supersede the Prize Draw if it believes, in its sole discretion, that the Prize Draw is not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control (including, without limitation, a virus, a computer bug or unauthorised human intervention or any other cause beyond the reasonable control of the Promoter that could corrupt or affect the administration, security, impartiality or normal course of the Prize Draw).
36. Nothing in these terms and conditions shall limit in any way the Promoter’s liability for death or personal injury caused by its negligence, or for fraud, or any other type of liability which may not be limited or excluded under applicable law. Subject to that, the Promoter shall have no liability for any delay and/or failure to perform any obligation to the winner or other entrants that is caused by:
    1. technical problems of any kind which may limit or prevent any person's participation in the Prize Draw;
    2. any loss or damage arising from or in connection with the allocation or enjoyment of a prize;
    3. any act or omission of any third party, particularly any third party involved in the provision of services relevant to the prize; or
    4. any other events beyond the Promoter's control that may cause the Prize Draw to be disrupted or corrupted or may lead to loss of, or damage to, the winner or to the prize in transit thereto.
37. If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.
38. This Prize Draw and these terms and conditions shall be governed by the laws of England and Wales. Any disputes arising in connection with this Prize Draw (including the prize(s)) and/or these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that (i) residents of Scotland may also bring proceedings in Scottish Courts, and (ii) residents of Northern Ireland may also bring proceedings in Northern Irish Courts.
39. This Prize Draw is in no way affiliated, sponsored, endorsed or administered by or associated with any social media channel or any third party.  By entering, you acknowledge that any social media channel or any third party does not bear any responsibility for this Prize Draw and, to the maximum extent permitted by law, you release any social media channel and any third party from any liability whatsoever in connection with this Prize Draw. All information you provide when you enter the Prize Draw is provided to the Promoter and not to any social media channel or third party. You must also comply fully with the terms and policies of all social media channels when participating in this Prize Draw.

 

Samsung Family Hub American Style Fridge Freezer – Prize Draw

Entry into the Prize Draw is subject to these Terms and Conditions and the Howdens Privacy Notice at www.howdens.com/legal-information/privacy-policy/. In particular, please see the eligibility requirements and exclusions in rules 4 - 6 and the limitations of liability in rule 36.

 

Terms and Conditions 2024

About the Prize Draw

1. The promoter of this Prize Draw is Howden Joinery Limited of 105 Wigmore Street, London, W1U 1QY (“Promoter”).
2. By entering the Samsung Family Hub American Style Fridge Freezer Prize Draw (“Prize Draw”) you agree to these terms and conditions.
3. The Prize Draw starts at 00:00:01 BST on 16 June 2025 and closes at 23:59:59 BST on 22 June 2025 (“Prize Draw Period”). You must submit your entries within the Prize Draw Period.
4. The Prize Draw is only open to permanent legal residents of England, Scotland, Wales and Northern Ireland who are aged 18 or over. For the avoidance of doubt, Republic of Ireland, Jersey, Guernsey and the Isle of Man are excluded from the Prize Draw.
5. No limit on the number of entries.
6. Employees (or family members of employees) of any group company of the Promoter, companies associated with the Prize Draw and all affiliates of such companies may not enter.

    

   Entering the Prize Draw

    

7. To enter the Prize Draw eligible entrants will need to:
   1. follow @howdensjoinery on Instagram;
   2. follow @samsunguk on Instagram; and
   3. tag a friend in the comments section of the Samsung Family Hub American Style Fridge Freezer Prize Draw post on Instagram (minimum of 1 (one) required), entrants can comment as many times as they want, each tag must be in a separate comment, each additional comment (on top of the one required as a minimum) shall count as an additional entry for that entrant.
8. THIS PRIZE DRAW IS FREE TO ENTER, NO PURCHASE NECESSARY.
9. In entering the Prize Draw, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the Prize Draw and in the absence of any such proof, the Promoter reserves the right to select an alternative winning entry in its sole discretion.
10. You must only post appropriate content. Posts must not contain anything that may reasonably be considered threatening, defamatory, abusive, obscene, indecent, offensive, discriminatory, derogatory, violent, liable to incite racial hatred or otherwise unlawful. Posts must not include competitor products or branding, alcohol, cigarettes, drug paraphernalia or any material that may, in the Promoter’s opinion, damage the Promoter’s reputation, image or goodwill. The Promoter reserves the right to remove or report, and disqualify from this Prize Draw, any entry that it deems inappropriate or otherwise in breach of these Terms and Conditions, the terms and policies of any social media platform and/or applicable law.

     

    Choosing the winning entries

     

11. An independent computer generator will choose 1 (one) winning entry at random from all eligible entries received within the Prize Draw Period within 5 working days after the expiry of the Prize Draw Period.
12. The decision of the random generator will be final.
13. The Promoter will notify the winner within 7 calendar days of the draw, by:
    1. contacting them via direct message on Instagram.
14. The Promoter will make reasonable efforts to contact the winner, but it is the winner’s responsibility to monitor their direct messages and email address (including spam/junk mail) for receipt of the notification.
15. The winner must respond within 7 calendar days of the notification with their name, contact number, email address, delivery address and preferred date of delivery (if required) and must cooperate with the Promoter as reasonably required by the Promoter to effect delivery of the prize.
16. If the winner fails to respond with the required information or to provide the required cooperation within the stated timeframe, the Promoter reserves the right to select an alternative winning entry in its sole discretion. An alternative winner will be selected in accordance with and will need to comply with the same claims process set out in these Terms and Conditions.

     

    The prize

     

17. Samsung RS90F66BEFEU Freestanding 65/35 Black American Fridge Freezer (worth approximately £2,549.00 inc. VAT in total).
18. 1 (one) prize shall be awarded in total.
19. The Promoter reserves the right to verify any of the information provided by a winner before awarding the prize. The Promoter will not be held responsible for any lost or returned prizes where it has made reasonable efforts to ascertain the correct postal address of the winner.
20. The prize will be sent by courier within 20 working days from receipt of the prize winner’s name, contact number, email address and delivery address. Please note there may be postal delays. UPON ACCEPTANCE OF THE PRIZE WHICH SHALL BE UPON RECEIPT OF THE WINNER DETAILS BY THE PROMOTER, THE WINNER CANNOT CANCEL THE PRIZE AND WILL HAVE TO ACCEPT DELIVERY OF THE PRIZE TO THE ADDRESS PROVIDED PURSUANT TO POINT 15 ABOVE. THE PRIZE CANNOT BE HELD OR SHIPPED TO AN ALTERNATIVE ADDRESS.
21. For the avoidance of doubt, the prize does not include installation.
22. The prize will include a 2 (two) year manufacturer's guarantee, the product will need to be registered through Samsung - https://www.samsung.com/uk/support/warranty/register-your-samsung-product-warranty. Please refer to Samsung directly for technical information and support.

     

    Privacy

     

23. We respect your right to privacy and will only process personal data you provide to us in accordance with the General Data Protection Regulation (EU) 2016/679 (EU GDPR), the United Kingdom version of EU GDPR which is part of United Kingdom law by virtue of the European Union (Withdrawal) Act 2018, as amended and supplemented from time to time and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019 (as amended), Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws for the purpose of administering your participation in this Prize Draw and, if you submitted a winning entry, announcing you as the winner on our websites and social media channels and arranging and delivering the prize. For more information see our Privacy Policy.
24. Entrants acknowledge that after the winner notification has been made and the prize has been accepted, the Promoter reserves the right to announce the name of the winner and their winning entry on the Promoter’s website and social media channels.
25. The winner may also be required to take part in reasonable further post Prize Draw publicity for the Promoter, which may include filming, photography or other recordings required by the Promoter (or third parties on behalf of the Promoter) for publicity purposes (“Post-Prize Draw Publicity”) and agree to the use of their personal data for such purposes.

     

    Intellectual Property Rights

     

26. By entering the Prize Draw generally; and, in the event of a win; and, any involvement in any Post-Prize Draw Publicity, all entrants grant to Promoter a non-exclusive, perpetual, worldwide licence to use (and to grant a sub-license to Promoter’s group companies and other third parties to use) their entry: for the purpose of administering the Prize Draw and prize fulfilment; and use their entry and any materials produced as part of Post-Prize Draw Publicity: for internal business purposes, for publicity purposes connected with the Prize Draw and for general advertising, marketing and PR purposes. This licence includes (without limitation) the right to edit, modify and adapt the entry, to incorporate the entry and any Post-Prize Draw Publicity materials into or combine it with other materials, and to publish the entry and any other Post-Prize Draw Publicity materials in any online and offline media, including but not limited to on Promoter’s websites, social media, other digital marketing platforms we use and any third party print and digital marketing and promotional materials.
27. You acknowledge that by entering the Prize Draw, you waive all rights to review, approve or receive notice of our use of the content and agree to waive all and not to assert any moral rights (e.g. the right to be attributed as an author) or similar rights in such content.

     

    General

     

28. The prize is non-transferable, non-exchangeable and non-refundable. There is no cash alternative.
29. The Promoter reserves the right to substitute any element of the prize with a prize of a similar nature and/or value should any original element of the prize become unavailable for any reason.
30. The Promoter’s decision is final and binding, and no correspondence will be entered into regarding the outcome of the Prize Draw.
31. No responsibility will be accepted for late, lost, indecipherable or misdirected entries or for any failure of communication resulting from incorrectly supplied information or technical fault of any kind.
32. The Promoter reserves the right to check the validity of any entry and the identity of any entrant or winner, and to refuse entry or refuse the giving of any prize if the Promoter reasonably considers the entry and/or winner to be in breach of these terms and conditions.
33. Prize details are correct at the date of publication.
34. By entering this Prize Draw, each entrant acknowledges that if they win a prize, their surname and county of residence and winning entry (if applicable) may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way, or may request that the amount of information made available be reduced, by contacting the Promoter at competitions@howdens.com. In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority if required to do so. This may happen where, for example, the Promoter is required to demonstrate that a valid award took place. To request disclosure of the winners’ details, enquirers must submit a request by email to competitions@howdens.com no later than 30 days following the end of the Prize Draw Period. Details will only be disclosed (if permitted by law) after all prizes have been validly claimed.
35. The Promoter reserves the right at any time in its sole discretion to cancel, modify or supersede the Prize Draw if it believes, in its sole discretion, that the Prize Draw is not capable or is likely not to be capable of being conducted fairly or as specified within these terms and conditions due to events beyond its control (including, without limitation, a virus, a computer bug or unauthorised human intervention or any other cause beyond the reasonable control of the Promoter that could corrupt or affect the administration, security, impartiality or normal course of the Prize Draw).
36. Nothing in these terms and conditions shall limit in any way the Promoter’s liability for death or personal injury caused by its negligence, or for fraud, or any other type of liability which may not be limited or excluded under applicable law. Subject to that, the Promoter shall have no liability for any delay and/or failure to perform any obligation to the winner or other entrants that is caused by:
    1. technical problems of any kind which may limit or prevent any person's participation in the Prize Draw;
    2. any loss or damage arising from or in connection with the allocation or enjoyment of a prize;
    3. any act or omission of any third party, particularly any third party involved in the provision of services relevant to the prize; or
    4. any other events beyond the Promoter's control that may cause the Prize Draw to be disrupted or corrupted or may lead to loss of, or damage to, the winner or to the prize in transit thereto.
37. If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.
38. This Prize Draw and these terms and conditions shall be governed by the laws of England and Wales. Any disputes arising in connection with this Prize Draw (including the prize(s)) and/or these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that (i) residents of Scotland may also bring proceedings in Scottish Courts, and (ii) residents of Northern Ireland may also bring proceedings in Northern Irish Courts.
39. This Prize Draw is in no way affiliated, sponsored, endorsed or administered by or associated with any social media channel or any third party.  By entering, you acknowledge that any social media channel or any third party does not bear any responsibility for this Prize Draw and, to the maximum extent permitted by law, you release any social media channel and any third party from any liability whatsoever in connection with this Prize Draw. All information you provide when you enter the Prize Draw is provided to the Promoter and not to any social media channel or third party. You must also comply fully with the terms and policies of all social media channels when participating in this Prize Draw.

 

AEG Kitchen Retail Cashback Promotion May 2025
Terms & Conditions

Please read the following Terms and Conditions carefully and if you have any queries, please contact your retailer or email aeg@promotion-support.com or phone (0)8000 445085 (Freephone) for further explanation. 

1. Consumers who make a qualifying purchase between 27.05.25 and 28.07.25 (both dates inclusive) may claim cashback (“AEG Reward”) in accordance with these terms until 20.10.25. The AEG reward will be issued via a bank transfer.

2. The AEG Rewards offer is open to residents of the UK, Channel Islands and Isle of Man and is available on eligible purchases that they make at Howdens.

3. This promotion is applicable to end-consumers only (excludes trade and contract).

4. Maximum of 1 claim per household. Claims are capped at 1 eligible claim per household with unlimited number of products per claim. For avoidance of doubt, 1 (one) claim equates invoice/till receipt and all product models must be purchased within the scope of maximum 1 (one) invoices/till receipts. 

5. Information on this AEG Rewards promotion can be found on aeg.co.uk/kitchenretail2025.

6. To register appliances within your order and claim your AEG Reward, please visit our AEG promotions claims site at aeg.co.uk/kitchenretail2025 and follow the on-screen instructions. Please note payment will be subject to compliance with these terms and conditions.

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7. The AEG Reward will be cashback to a maximum value of £1000. You will only be eligible to claim the AEG Reward when you purchase 3 or more selected AEG appliances. The purchase must include 1 single or double oven and 1 hob. The AEG Reward amounts available are as follows:

3 appliances - £150

4 appliances - £200

5 appliances - £300

6 appliances - £400

7+ appliances - £500

Selected AEG Hob - £500

(Selected hobs included are Howdens Model Numbers: HAG9551, HAG1976, HAG1977, HAG9553, HAG9552 and HAG9550. Equivalent AEG Model Numbers: TCH74B01CB, NIK85M00AZ, NII64G00AZ, TH84CB03FB, NCH84B03AZ and CCE84779FB)

8. All online claims will need to be submitted and received by midnight on 20.10.25. No online claims can be submitted after this date and no responsibility can be accepted by the Promoter for claims which are not made by this closing date.

9. Claims relating to products purchased before 27.05.25 and after 28.07.25 will not be accepted.

10. Proof of purchase must be provided to support any online claim. Claims made without proof of purchase will be rejected.

11. If you return or cancel the delivery of a qualifying product before submitting a Claim, the Claim will not be valid and you must not make a Claim. If you return or cancel the delivery of a qualifying product after submitting a Claim, the Claim will be invalid and you must cancel the Claim immediately by emailing aeg@promotion-support.com. The Promoter reserves the right to check with Participating Retailers whether a qualifying product has been returned or the order cancelled and by submitting a Claim you provide consent to the Promoter to do so. Any refunds for returned products will be conditional upon the repayment of any AEG Reward.

12. All instructions given within this leaflet are part of these terms and conditions.

13. By claiming your AEG Rewards, applicants will be deemed to have read and accepted these terms and conditions.

14. The Promoter reserves the right to withdraw the promotion at any time.

15. The Promoter reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims. The Promoter reserves the right to reject those claims, which it considers, in its absolute discretion, are fraudulent or invalid.

16. After registration and a successful verification, the participant will receive a transfer to the bank account specified by them during the registration in the amount specified in these terms and conditions.

17. The Promoter endeavours to transfer the cashback amount to the specified account within 28 days from the date when the registration was approved. If there is a high number of registrations, delays may occur.

18. Personal data supplied during the course of this AEG Rewards Promotion will only be processed as necessary for the operation of the AEG Rewards Promotion and in accordance with the Promoter's privacy policy which can be found here - https://www.aeg.co.uk/overlays/data-privacy-statement/. Personal data will be shared with Benamic Limited and its sub-contractors as data processors of the Promotor for the sole purpose of managing claims submitted in the AEG Rewards Promotion and only in accordance with the Promotor’s instructions. Personal data supplied during the course of this AEG Rewards Promotion will be retained for 12 months from the end of the AEG Rewards Promotion. 

19. If you have any queries on your application or if your cashback does not arrive, please email aeg@promotion-support.com or phone (0)8000 445085 (Freephone).

20. The Promoter is Electrolux PLC, Addington Way, Luton, Bedfordshire LU4 9QQ.

Applies to Howdens Quartz, Dekton and Acrylic Solid Work Surface offering only.

We aim to fit in 5 working days from template. We will let you know if we are unable to meet the timescale. Any changes to the order after the template survey, will reset the 5 working day timescale from the point the change has been confirmed in writing.

The above timescale does not apply to:

1. Projects that are complex and/or larger than average and/or have special requirements.

2. Premises located outside Great Britain (for example, the timescale does not apply to Northern Ireland, Republic of Ireland, Isle of Man and Jersey).

3. Premises where access is limited and/or problematic in the circumstance, and premises located in remote and/or non-mainland GB locations (for example, the timescale does not apply to Scottish Highlands, Scottish Islands and Isle of Wight).

4. Circumstances outside our reasonable control, including but not limited to, something occurs prior to fit that impacts/prevents ability to fit (for example, where a kitchen is not correctly installed or essential works have not been completed), or where product is not available due to supply chain issues and/or delivery issues.

5. Circumstances where there are health and safety concerns.

Due to ultracompaction process involved in the manufacture of Dekton, occasionally material pathologies and/or defects may occur during worktop production. In such cases, we will immediately inform you and provide a revised timescale (which shall be no more than 5 working days from the date of notification).

Subject to the above exclusions, the timescale applies to Quartz and Acrylic Solid Work Surfaces that are to be installed in a residential/domestic home in mainland Great Britain (England, Scotland and Wales) only.

*As of February 2025, matt metallic J-Pull kitchens are not stocked for immediate availability in major UK-wide mass-market retailers such as Wren, Wickes, Magnet, Benchmarx or B&Q.

Offer prices ex VAT and valid Wednesday 18th June 2025 only. Open to Howdens registered trade account holders only. The account holder must be a permanent resident in United Kingdom (England, Scotland, Wales and Northern Ireland). Excludes Isle of Man, Republic of Ireland, Jersey and Guernsey. 18+. We reserve the right to suspend or discontinue the offers at any time. Account must be up to date on payments. Deals vary by Depot. Available while stocks last. This offer shall end when stocks run out. We will communicate when this offer has ended. Speak to your local depot for further information.