Howdens - Basildon

4 days ago

Spent 45 minutes picking up ONE item!

Spent 45 minutes picking up ONE item! Took 15 minutes to be seen by anyone, all while 2 young ladies are walking about and chatting - doing anything to not serve people. Then waiting in the collection area for 20 minutes as no one is there to see you! Poor service. The only reason this is a 2 star review is because the older ladies are lovely and the man behind the counter is very helpful.

Graham

7 days ago

Excellent service and great value

Excellent service and great value Had a fantastic experience with Howdens. They designed and supplied our kitchen, which was excellent value for money and great quality. Special thanks to manager Steve Day and the team, who went above and beyond – his customer service was exceptional, and he adapted the design perfectly to suit our needs. Highly recommended!

Paul Dooley

a month ago

Excellent service

Excellent service, great team, fabulous quality products

Andy Kelly Crown Wood Services

2 months ago

Great customer service when I pick up…

Great customer service when I pick up my materials the staff go above and beyond to help you excellent all round experience

Peter Lammiman

2 months ago

Good sevice

Good sevice

John Burroughs

3 months ago

Excellent, as always

As always, the whole team are very helpful, kind and understanding, nothing seems too much. They always keep me informed of any deals etc. Excellent team at Basildon.

Colin Coombes

3 months ago

The service received from Howdens was…

The service received from Howdens was second to none. The order taken delivery date agreed and all on time. The delivery driver could not have done more. Great service all round. Highly recommend Basildon branch.

Trevor Polley

4 months ago

Recently used Howdens at Basildon…

Recently used Howdens at Basildon (Steve Day). First class service at a great price. Any changes to the order was handled quickly and efficiently

Andy

4 months ago

Always competitive price wise with…

Always competitive price wise with quality materials and quick supply.

N FARROW BUILDING MAINTENANCE

5 months ago

Howdens Basildon.

Purchased our kitchen from Howdens Basildon, David Meade and his assistant traveled an hour each way to measure us up, within a couple of weeks the kitchen was ready for installation, everything went smoothly and any small issues were sorted by David and his team promptly. Very happy with our new kitchen and the service provided by David and his team, i would definitely recommend. Dan & Sheena.

HONYWOOD SANDWICH SHOP LIMITED

5 months ago

Excellent service

Excellent service

DOMINIC DANNY BONETT

5 months ago

Howdens Basildon - Fantastic service

I purchased a kitchen from Howdens Basildon branch. Absolutely fantastic service received from start to finish. I can't thank David Meade enough for the time and effort he put into helping me select a kitchen. His knowledge and experience was superb. His suggestions as to what would and wouldn't work in my small space were invaluable. I changed my mind a few times on the colour and kitchen range and he accommodated all of the changes without rushing me and did not pressure me to hurry at all. He was always pleasant and really friendly despite my indecision and nothing was too much trouble. I was kept informed all the way through the process and now have a fantastic new kitchen with a layout and functionality more suited to my needs, thanks to David's suggestions. I can highly recommend Howdens.

Lynne F

7 months ago

Helpful as usual good quality materials

Helpful as usual good quality materials

N FARROW BUILDING MAINTENANCE

7 months ago

Had everything I needed but still awaiting phone call regarding worktops

Had everything I needed

Michael John Callman

9 months ago

Fantastic experience

We recently bought a kitchen from Howdens in Basildon and our sales advisor/designer Ed Walton was absolutely fantastic, lots of attention to detail, customer care and patience! Ed was always very personable and professional and on the couple of times we needed to return things or get replacements due to slight damage Howdens /Ed was efficient and fast in ensuring they didn’t delay our kitchen fitter and in fact went above and beyond to make sure we got the correct parts quickly - thanks to Howdens and particularly our wonderful representative Ed it made the whole process of getting a new kitchen smooth and stress free! We could recommend Howdens any day.. in short.. good quality… good service & customer care throughout the process. Thanks guys!

Deborah Spice