Latest Trustpilot reviews for Basildon
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13 days ago
Fantastic services from first point of…
Fantastic services from first point of contact. Staff are amazing and help out so much Reece Ian and Zoe are brilliant
Steve Poulter
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16 days ago
Perfect every thing
Perfect every thing
ESKANDAR MOHAMMADI
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21 days ago
Excellent service.
Excellent service. I put through big orders, not to happy about the £120 delivery. Efficient counter service and advice
RAMSDEN HALL ACADEMY
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23 days ago
**Review for Ed @ Basildon Branch
**Review for Ed @ Basildon Branch: An Exceptional Kitchen Sales Experience** I recently had the pleasure of working with Ed while renovating my kitchen, and I cannot express enough how outstanding my experience was. From the moment I walked into the showroom, Ed made me feel welcome and valued. **Exceptional Knowledge and Expertise** Ed's extensive knowledge of kitchen products and trends was immediately apparent. He took the time to understand my specific needs and preferences, providing insightful recommendations that perfectly suited my style and budget. Whether it was appliances, cabinetry, or countertops, his expertise shone through in every conversation. **Personalized and Attentive Service** What sets Ed apart is his commitment to personalized service. He patiently answered all my questions, provided detailed explanations, and never once pressured me into making a quick decision. His attention to detail ensured that I felt confident and informed throughout the entire process. **Creative and Practical Solutions** Facing a few design challenges in my kitchen layout, I was amazed by Ed's creativity in finding practical solutions. He offered innovative ideas that maximized space and functionality, making my kitchen not only beautiful but also highly efficient. His suggestions were thoughtful, and he clearly cared about the final outcome as much as I did. **Outstanding Communication and Follow-Up** Communication with Ed was seamless. He kept me updated on every step of the process, from ordering to installation, and was always available to address any concerns. His follow-up after the sale to ensure everything was perfect truly exemplified his dedication to customer satisfaction. **Honesty and Integrity** In an industry where trust is paramount, Ed demonstrated the highest level of honesty and integrity
Kerensa Robertson
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23 days ago
Doors and fittings most of the things I need but have…
Got most of the things I need but have to wait for a couple of bits
Michael John Callman
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2 months ago
Two flat pack units ordered
Two flat pack units ordered, in stock, and great price top quality
Dan Chambers
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3 months ago
What can I say about Howdens in…
What can I say about Howdens in Basildon, Dean Mizen was super helpful in designing our dream kitchen. We originally had a design done by Wren but Deans keen eye made our kitchen even better than we could imagine. Solid products and customer service from everyone at the Basildon center. Thanks everyone
Martin Northwood
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3 months ago
To me the Guy that served me made it…
To me the Guy that served me made it difficult for no reason , I could not remember my password which was in the end verified by my mobile , which could have been done in the 1st place , when I asked why he said that people could spend on the account, at which point I told him it was cash only Cliff McGeorge
Clifford McGeorge
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4 months ago
Disappointing service and lack of team responsibility
The kitchen sales person measured the kitchen incorrectly,, and also gave the customer the price. Without my say so. This caused no end of problems for me, as I then had to tell the customer that that would have to pay more money because of the errors by the sales person. Also meant that I couldn’t make any money on the price of the kitchen! It continues as after the kitchen was ordered, quite a bit was not in stock and I had to go to 2 different branches to pick up the other stuff only to find that when I went to a branch that was 30 minutes out of my way, my branch had already picked up the item, I needed without my knowledge! Very disappointed with the service.
HORNDON BUILDING SERVICES
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4 months ago
They sell diferent what should be.
They sell diferent what should be.
Ion Sava
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4 months ago
Always great to be a customer at Howdens
Great company with great products matched perfectly with helpful knowledgeable staff. Keep up the good work. Always a good experience when I use Howdens.
Peter S
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4 months ago
New kitchen
Great product looks really good some parts a bit fiddly to fit as not fitted a Howdens kitchen for a few years but once you fit a couple of units it gets easier
Michael John Callman
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5 months ago
Staff very helpful
Staff very helpful, and they had everything I needed !
TELLIN CARPENTRY AND MAINTENAN
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6 months ago
Always a friendly and helpful service…
Always a friendly and helpful service from the basildon crew, especially the manager Steve day.
David Odams
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6 months ago
Called and arranged what I needed over…
Called and arranged what I needed over the phone the day before. Went to collect the next day and order was wrong and I had to travel well out my way to another store to collect which made me over a hour late for my job customer was not happy as she was waiting to go to work.
INFINITY BUILDING SOLUTIONS