Latest Trustpilot reviews for Basildon
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2 days ago
Disappointing service and lack of team responsibility
The kitchen sales person measured the kitchen incorrectly,, and also gave the customer the price. Without my say so. This caused no end of problems for me, as I then had to tell the customer that that would have to pay more money because of the errors by the sales person. Also meant that I couldn’t make any money on the price of the kitchen! It continues as after the kitchen was ordered, quite a bit was not in stock and I had to go to 2 different branches to pick up the other stuff only to find that when I went to a branch that was 30 minutes out of my way, my branch had already picked up the item, I needed without my knowledge! Very disappointed with the service.
HORNDON BUILDING SERVICES
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16 days ago
They sell diferent what should be.
They sell diferent what should be.
Ion Sava
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22 days ago
Always great to be a customer at Howdens
Great company with great products matched perfectly with helpful knowledgeable staff. Keep up the good work. Always a good experience when I use Howdens.
Peter S
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24 days ago
New kitchen
Great product looks really good some parts a bit fiddly to fit as not fitted a Howdens kitchen for a few years but once you fit a couple of units it gets easier
Michael John Callman
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a month ago
Staff very helpful
Staff very helpful, and they had everything I needed !
TELLIN CARPENTRY AND MAINTENAN
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2 months ago
Always a friendly and helpful service…
Always a friendly and helpful service from the basildon crew, especially the manager Steve day.
David Odams
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2 months ago
Called and arranged what I needed over…
Called and arranged what I needed over the phone the day before. Went to collect the next day and order was wrong and I had to travel well out my way to another store to collect which made me over a hour late for my job customer was not happy as she was waiting to go to work.
INFINITY BUILDING SOLUTIONS
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2 months ago
Great service
Received great service from Zowie. My Oven stopped working. She owned the problem. Replaced faulty oven and collected old oven. Old fashioned great service 👍
Susan Watson
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3 months ago
Great customer service and quality…
Great customer service and quality supplies used them for years reasonable prices Very helpful staff I will continue with them
N FARROW BUILDING MAINTENANCE
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3 months ago
Friendly and very helpful
Friendly and very helpful
Colin Coombes
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4 months ago
Fantastic Kitchen
Steve came a measured up which was great . Zoe dealt with the after sales which was fab she could not do enough for us , she was fantastic, would highly recommend Howdens .
David and Bridget
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4 months ago
Good price good service and a great…
Good price good service and a great delivery driver.
customerterry spinks
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4 months ago
Wrong colour was delivered and wrong…
Wrong colour was delivered and wrong item as well
Muyibat Akubueze
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6 months ago
Matt from Howdens Basildon has been…
Matt from Howdens Basildon has been absolutely outstanding, from start to finish he has gone above and beyond to help us achieve our dream kitchen. Would highly recommend contacting Matt if you are planning or buying a new kitchen. Highly recommended Lamona appliances too.
Yusuf
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6 months ago
Very Good service,& Quality products
Very Good service,& Quality products, & just a great friendly team , counter ,yard, & office pep's Basildon
WROXHAM WINDOWS & DOORS