9 days ago

Faversham Branch

Rob and the staff are always helpful and serve with a smile, keep up the good work

Jay Brown

2 months ago

Always the best value for money.

Had what I needed in stock and always cheaper than other big DIY stores. I always go to Howdens first.

MICHAEL BASSETT

2 months ago

Always friendly and helpful.

Always friendly and helpful.

Amanda McCabe

3 months ago

For the times we have been in store

For the times we have been in store , staff always helpful, and share knowledge, they seem happy and very chatty. As far as I’m concerned that is good staff.

customer

4 months ago

The staff was amazing such a credit to…

The staff was amazing such a credit to the company. The branch is always fully stocked with everything I could possibly need. I would never go anywhere else. Good work.

DARREN MASTERSON

4 months ago

Howdens is a great kitchen company to…

Howdens is a great kitchen company to deal with, they are efficient and always try their best to take care of their customers.

Loannis Vournous

5 months ago

Helpful

Friendly, helpful staff.

Amanda McCabe

5 months ago

Everyone at Howdens Faversham are so…

Everyone at Howdens Faversham are so helpful and friendly. Always happy to solve any problems you have.

Clare

6 months ago

Great service

Staff are always a pleasure to deal with!

Danny Burden

7 months ago

Great service

Prompt and helpful design with all the usual drawings and 3D colour images. It’s not fully installed yet and there’s been a couple of shortages but the Faversham team have been helpful in getting the parts without any quibbles.

Graham Boggia

11 months ago

1 MORE CUSTOMER LOST DUE TO ACCOUNTS DEPARTMENTS

Have never had a problem with Howdens Products and Service from Faversham - However the disgusting ignorant attitude of the accounts department in Northampton is above shocking levels. I had 1 invoice which had been missed on our account even though others had been paid afterwards and I made a call to Julie Maloney - WOW - what an experience - to be told I do not care about you , I got 58000 customers to deal with !!! and subsequent calls to Frazer in accounts ( who sounded scared on Julie) YET A SUPERVISOR. After 3 months of waiting for an apology from Julie, still nothing - it beggars belief that for such a good shop relationship, they can treat a 10 year customer like that. PURE DISGUST AT THIS ACCOUNTS DEPARTMENT

Jason Wolverson

11 months ago

Poor finish on flat pack kitchen…

I bought a new flat pack kitchen from Howden's and found a lot of the doors and units damaged and although the units were changed i was made to feel like this was my fault and i was in some way causing the damage. in total i had to return 8-9 boxes for damaged items and this does not include the items i refused when collecting the kitchen, which delayed me for 3 weeks or more, it was just lucky i wasn't paying someone to fit it as i was offered no money off or compensation for my time or experience in fact it became a running joke that i had found another item damaged, on collecting the last box i was told "in the nicest possible way i hope we wont see you again" I felt this was a little unprofessional as none of this was my fault so again back to being made to feel like i had caused the damage. I only give this score for the experience i received and the quality of the finish of the items, the actual build quality and structure of the units, is very good.

Dan Bicker

a year ago

Very positive experience

My experience of Howdens has been a positive one. The staff have been extremely helpful and informative.

JULIAN PETER CHATTERLEY

a year ago

I am a new customer

I am a new customer, my first impression has been positive. They did forget to book my but this was sorted out quickly, which is what counts.

Mick

a year ago

Great service and helpful

Great service and helpful

Mark Mason