Howdens - Hartlepool

2 months ago

A paid 4 500 quid for a kitchen they…

A paid 4 500 quid for a kitchen they said free de Walt boots then it changed to 25 quid then they were giving free T-shirts away but wouldn’t give me one coz a didn’t qualify 😂

Mark Crossman

3 months ago

Great Service

We renovate houses and Howdens are our go to company for Kitchens. They have a large choice to suit all budgets and Paul our designer was fantastic throughout the whole process.

G Laidlaw

4 months ago

Very helpful staff in Hartlepool branch…

Very helpful staff in Hartlepool branch and quick professional response to my problem.

THE PROPERTY COMPANY

7 months ago

Good pricing staff always helpfull

Good pricing staff always helpfull

Malla

11 months ago

Excellent

Excellent. Friendly, professional service.

Mrs Parker

11 months ago

Fantastic service

Fantastic service

MATTHEW WILLIAMSON

a year ago

What a great branch at hartlepool

What a great branch at hartlepool , paul and Holly came out and measured up our kitchen , not an easy kitchen but they worked around it had some great ideas,went to see the plan in the office few tweeks was perfect and worked to our budget 😀 great friendly staff no stress just what you need before you start a house renovation, keep up the good work paul and Holly..(gibsons from osbourne) x

Laura Gibson

a year ago

Excellent friendly service and design…

Excellent friendly service and design by Gareth. Delivered as arranged

Peter Patrick

a year ago

Service in the shop is excellent staff…

Service in the shop is excellent staff very helpful

Alan Griffithd

a year ago

It is always a good experience dealing…

It is always a good experience dealing with Howdens.

Eric Peter Bruggeman

a year ago

Only getting two stars because the…

Only getting two stars because the person I finally dealt with was pleasant. Took endless attempts to get any contact til I ended up leaving a trust pilot review on their general page- weeks lost already..then I finally get measured and design done just to never be told how much it is or sent the pics and plan by email. I swear to god they literally just don't want your money?? As it is I'm completely put off because if I have any issues it's clearly going to be impossible to contact anyone or they just won't bother contacting me. Going elsewhere now, thanks for wasting weeks of my renovation 👎🏻 You'll note they have replied with an email address - last time I emailed this nothing happened, no reply nothing, which seems to sum Howdens up really well!

Joanne Maughan

a year ago

Friendly customer service providers

Flexible staffs that are on top of their games You can tell that they absolutely know what they are doing

BINBARL TECHNICAL SERVICES LTD

a year ago

Howdens could do better

Getting stock is fine no quibbles at all. However the info on the website for the trade is poor and needs correcting. Plinths i got needed plinth clips. I ordered the clips and screws for them. Yet the clips come with the screws. Website says nothing about whats included. I also ordered the plinth seals and again they came with the plinths. Again not detailed on the website. Small things like this make a big difference to the overall ordering process and stress associated with it. Even the sales staff didnt know these items came altogether either.

Chris

a year ago

Staff went above and beyond to resolve…

Staff went above and beyond to resolve a couple of problems I had with hardware under warranty.

Paul

a year ago

Everyone in the hartlepool branch is a…

Everyone in the hartlepool branch is a blessing to deal with and nothing is too much trouble. L J Domestics

L JDomestics