a month ago

All products that I requested were in…

All products that I requested were in stock

Paul Hilton

a month ago

Great service from the Irlam team again

Great service from the Irlam team again

WHAT A DIFFERENCE A DAVE MAKES

9 months ago

Listens to your needs and the team are…

Listens to your needs and the team are always accommodating

Graham

10 months ago

Standout customer service

How a company deals with after sales issues, (which are inevitable sometimes after having kitchen fitted) is a testament as to how good a company is. Massive credit to Howdens Irlam , particularly Stuart, in helping solve an issue with an appliance, long after fitting. Highly recommended.

Jill

12 months ago

Worst Customer Service I've Experienced

Follow up customer service is the worst I've experienced from any service provider. Fridge Freezer stopped working within the warranty period. Replacement delivered and fitted however Howdens refuse to collect the faulty one. £6500 spent with them and they won't pay £50 for its collection. £50! I'm sure Magnet or Wren wouldn't treat their customers like this. Be warned...

Chris Glover

a year ago

Very helpful

Very helpful

KRUPESHKUMAR HANSOTI

a year ago

Trade counter friendly and helpful

Trade counter friendly and helpful

David Twist

a year ago

Item in stock

Item in stock, fast efficient service and friendly staff.

Mr Whittaker

a year ago

Easy to navigate website and good…

Easy to navigate website and good prices. Easy to arrange collection

Big Biff

2 years ago

Avoid at all costs!

Horrendous customer service from the word go! Purchased an ex display range over failed after 3 months, the engineer questioned when we purchased as the serial number was so old and discontinued, had to purchase appliance insurance for further piece of mind. Flooring failed after 6 weeks of fitting and now 11 months on STILL refusing to rectify and expect me the customer to deal with their recommended fitter. Fridge door come off the runner - another trip out for the fitter to rectify. Go to any other company if you want decent customer care. A shame really as the actual Kitchen is just what we wanted!

Shirley Blay

2 years ago

Good service and straightforward ordering system

Ordered a few doors and hardware online for collection from my local branch. System very strightforward and easy to use to get what I wanted. List submitted to local banch and I received a phone call shortly afterwards telling me my stuff was ready to collect. Good service and can't really ask for much more can you?

Big Biff

2 years ago

Great service from the Irlam team

Great service from the Irlam team. Thanks you.

WHAT A DIFFERENCE A DAVE MAKES

2 years ago

Quality

Excellent cannot say anymore.

MICHAEL TIGHE

2 years ago

I was very pleased with the level of…

I was very pleased with the level of service at the Irlam branch. The staff were helpful throughout the ordering process.

Mrs. Irene Blay

2 years ago

Customer service

The customer service at the Irlam branch is awesome.

S3 Design And Development Ltd