Latest Trustpilot reviews for Runcorn
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26 days ago
For £3K I got a ridged kitchen worktops…
For £3K I got a ridged kitchen worktops sink tap hob oven microwave and all of trimming I was expecting to shop around but at that price I didn’t need to everything I asked was available
Ian
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2 months ago
Great customer service
Used the Ellesmere Port branch where I was greeted by really helpful pleasant staff. Great customer service. I also had to phone the Runcorn branch for some technical advice. Again, it was a refreshing change to have someone call you back when they say they’re going to and resolved my issues. 10/10 👍🏻
Mr Hayes, Helsby
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3 months ago
Where do I start?
Where do I start? The team at Howdens Runcorn have supported me every step of the way through a full house renovation. I've genuinely lost count of how many times I've visited the branch, and every single visit has been met with outstanding customer service. Nothing has ever been too much trouble, whether I've needed advice, ordered additional items, or had last-minute questions. A special mention has to go to Jim and Serena, who have both gone above and beyond throughout the entire process. Their knowledge, patience and willingness to help have made what could have been a very stressful renovation so much easier. I can't thank the team enough and wouldn't hesitate to recommend Howdens Runcorn to anyone planning a renovation project. Fantastic service from start to finish. Thank you, Darren and Tanya.
Darren Moore
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3 months ago
Always use this howdens as jim always…
Always use this howdens as jim always delivers excellent service
danielturnerbtinternet.com
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4 months ago
Always a 5🌟 at Runcorn Howdens
Always a 5🌟 at Runcorn Howdens, needed 7 internal doors, great selection available. Top advice given by Jimmy, showing us doors and handles, all made cheaper by the Rooster deal, purchased and Jimmy arranged same day delivery. Excellent customer service. Thanks Jimmy & Runcorn Howdens team always a pleasure.
Jo Reece
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4 months ago
great cutomer service friendly and…
great cutomer service friendly and polite and new exactly what i wanted the staff at howdens are all polite and very helpful
Lee smith
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5 months ago
Friendless
Good knowledge of products and helpful .
Mr Tony Range
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6 months ago
Bought a kitchen from Howdens Runcorn
Bought a kitchen from Howdens Runcorn. Jim and Serena were really very helpfull. I will definatly recommend them, and will be back
Peter Bate
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7 months ago
Superb customer service Jimmy
Superb customer service and advice given by Jimmy, always a friendly welcome and so knowledgable. Great product range, easily available stock and such a can do attitude. Pleasure to deal with Jimmy and the team at Howdens Runcorn.
Jo Reece
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7 months ago
After visiting several kitchen outlets …
After visiting several kitchen outlets and receiving a luke warm CBA attitude it was a refreshing experience visiting Howdens in Runcorn . Fantastic customer service by Jim . Friendly and professional and he gave me some great advice to complete and compliment my kitchen. Overall a great experience from all the staff . Thanks guys will definately be purchasing from you again. An update on 4/3/2026. Thankyou to Jim for keeping me informed regarding my delivery and to Liam for going above and beyond when delivering my worktops and backsplashes. All delivered with care and on time. Thanks again . Fantastic customer service.
Suzanne Parkes
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7 months ago
well done.
All parts in stock. very helpful staff great visit.
AB FITMENTS
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10 months ago
I havent made a purchase but have got invoiced
I havent made a purchase. I had a phone call from Jon in Runcorn to day hed put an order through to the wrong account (mine) and was ringing to tell me he was cancelling but instead seems to have put another invoice through
Penny Penny
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12 months ago
Howdens Runcorn
Went to the store in Runcorn for a look at some internal doors. Spoke to Ali on the counter who was very polite and informative. Got some great ideas for our home renovation, and will definately be back again. Thanks Mr & Mrs Bean
Sarah Bean
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a year ago
helpful staff
helpful staff good proces
Diane Inch
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a year ago
Great help from Jim
Great help from Jim
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