Latest Trustpilot reviews for Runcorn
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a month ago
Excellent…helpful a lovely manner… a…
Excellent…helpful a lovely manner… a very good experience
AFFPAS LIMITED
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a month ago
Great customer service
Great customer service
A Pilkington
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2 months ago
Great job all round 👍🏼
Great job all round 👍🏼
Mr Tony Range
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5 months ago
We have been into the Howdens Runcorn…
We have been into the Howdens Runcorn Depot this week in order to sort a kitchen out for our extension. Honestly, Sharon has been amazing from start to finish. She came out, listened to what we wanted, asked out budget and must haves then 3 days later had it all designed, costed and demonstrated for us. No pushy sales tactics, just good honest conversations. Would definitley recommend
carol smith
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6 months ago
Excellent team and amazing kitchen
The team at Runcorn was fantastic and I could not have asked for a better experience. They could not have been anymore helpful and went out of their way at every stage to accommodate what I wanted to achieve and within the short timeframe that I had to do it in. Sean and Serena were amazing at advising and helping to choose exactly what would work best for me and my budget and I could not be any happier with the outcome, the kitchen looks stunning and exactly what I wanted. I will be recommending to all friends and family to visit the Runcorn team and to choose a Howdens kitchen.
Matt
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8 months ago
Really helpful staff in particular…
Really helpful staff in particular Danielle, Jim and Sean the Manager. very knowledgeable about the products. Also great availability of products and such great flexibility on delivery.
Dwayne Johnson
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8 months ago
Eventually got exactly what I needed…
Eventually got exactly what I needed and within budget. Thrilled. Staff very helpful and polite.
Ann Hodges
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10 months ago
Yes for Howdens
Good communication . Returning calls . Extra effort on delivery .
Mr Tony Range
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10 months ago
As usual Jim on the counter was really…
As usual Jim on the counter was really helpful and always makes you feel welcome, a nice atmosphere , good advice too. Also love the hot chocolate 😊 Bought 9 holdendby doors and handles , all great value All in stock, put them in the car and took them home. Simple 👍👍
Andrew Paulson
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11 months ago
The implementation of a new system…
The implementation of a new system badly failed ,, it should not take nearly 25 minutes to buy a box of screws
NORTON HEATING AND PLUMBING
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11 months ago
Professional staff willing to help and…
Professional staff willing to help and guide me through the buying process
Allen
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a year ago
Not happy with the Designer giving the…
Not happy with the Designer giving the Price to Customers. When I asked about the situation She told me that you don’t go into Marks and Spencer for a Jumper and Not Expect to be told the price. I was under the impression that Howdens worked for me and Not the Customer. Her doing so cost me a Lot of Jobs, I’ve fitted Hundreds of Howdens kitchens for firms I work for and when I asked them, They said that the prices were given to them,Not the customer. This was inspite of the fact that I made it Very clear that the price was given to Myself
COUNTRYSIDE KITCHENS
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a year ago
Superb
Superb. helpful and comprehensive support including plans from Mark. He could not of done anymore for us. Would highly recommend the local team.
Paul
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a year ago
Local & friendly
Nice friendly helpful staff every visit
S Williams
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a year ago
A friendly team
This is the first time I've ever bought a kitchen and I contacted Howdens after a recommendation from a family member who had dealt with the Runcorn branch recently. I had a big wish list for a small kitchen so when Mark came to my home for the first appointment he had quite a challenge. He was friendly and helpful and had lots of valuable advice and suggestions and between us we worked out a way of fitting everything in. Within a few days of the visit he emailed me some 3D pictures of my new kitchen design and invited me in to the branch to discuss further. All the staff in branch were very friendly and welcoming and nothing was too much trouble. I was given plenty of time to choose all the appliances and worktops etc. Everything was explained well and without any pushy 'sale talk'. I also met Sharon who helped me choose some items. There's a good selection of products to view in the showroom so I came away knowing exactly what I was buying. I am yet to have my kitchen fitted but so far, so good and I would definitely recommend the Runcorn branch
julie laughton