Latest Trustpilot reviews for Runcorn
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a month ago
Really helpful staff in particular…
Really helpful staff in particular Danielle, Jim and Sean the Manager. very knowledgeable about the products. Also great availability of products and such great flexibility on delivery.
Dwayne Johnson
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a month ago
Eventually got exactly what I needed…
Eventually got exactly what I needed and within budget. Thrilled. Staff very helpful and polite.
Ann Hodges
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3 months ago
Yes for Howdens
Good communication . Returning calls . Extra effort on delivery .
Mr Tony Range
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3 months ago
As usual Jim on the counter was really…
As usual Jim on the counter was really helpful and always makes you feel welcome, a nice atmosphere , good advice too. Also love the hot chocolate 😊 Bought 9 holdendby doors and handles , all great value All in stock, put them in the car and took them home. Simple 👍👍
Andrew Paulson
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3 months ago
The implementation of a new system…
The implementation of a new system badly failed ,, it should not take nearly 25 minutes to buy a box of screws
NORTON HEATING AND PLUMBING
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4 months ago
Professional staff willing to help and…
Professional staff willing to help and guide me through the buying process
Allen
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5 months ago
Not happy with the Designer giving the…
Not happy with the Designer giving the Price to Customers. When I asked about the situation She told me that you don’t go into Marks and Spencer for a Jumper and Not Expect to be told the price. I was under the impression that Howdens worked for me and Not the Customer. Her doing so cost me a Lot of Jobs, I’ve fitted Hundreds of Howdens kitchens for firms I work for and when I asked them, They said that the prices were given to them,Not the customer. This was inspite of the fact that I made it Very clear that the price was given to Myself
COUNTRYSIDE KITCHENS
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5 months ago
Superb
Superb. helpful and comprehensive support including plans from Mark. He could not of done anymore for us. Would highly recommend the local team.
Paul
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6 months ago
Local & friendly
Nice friendly helpful staff every visit
stephen & sharon williams
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6 months ago
A friendly team
This is the first time I've ever bought a kitchen and I contacted Howdens after a recommendation from a family member who had dealt with the Runcorn branch recently. I had a big wish list for a small kitchen so when Mark came to my home for the first appointment he had quite a challenge. He was friendly and helpful and had lots of valuable advice and suggestions and between us we worked out a way of fitting everything in. Within a few days of the visit he emailed me some 3D pictures of my new kitchen design and invited me in to the branch to discuss further. All the staff in branch were very friendly and welcoming and nothing was too much trouble. I was given plenty of time to choose all the appliances and worktops etc. Everything was explained well and without any pushy 'sale talk'. I also met Sharon who helped me choose some items. There's a good selection of products to view in the showroom so I came away knowing exactly what I was buying. I am yet to have my kitchen fitted but so far, so good and I would definitely recommend the Runcorn branch
julie laughton
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7 months ago
Doors
Helpful Staff
Mr Tony Range
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7 months ago
Great service!
Great level of service from Sharon carrying out the kitchen design and Alan for sorting the price and delivery out!
Customer
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9 months ago
Fantastic service !
Just ordered 15 internal oak doors from Jim at Howdens Runcorn whilst they were on a reduced price offer. Jim then rang me as a further weekend only offer had just been announced which would save me a further £500 on my doors & we managed to apply this. My next project was to save up to fit oak laminate flooring in my hall & this kind thought from Jim has allowed me to go ahead & order the materials for the job ! Excellent & thoughtful service which reflects so well on Howdens - thanks Jim 👍
Martin Kay
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11 months ago
Staff are very helpful and do…
Staff are very helpful and do everything that they can to help you
Lee smith
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11 months ago
Great team
Great team. Applied online for a trade account and within 24 hours all was set up after a swift visit from Dave. A week later he came back and measured up for a new kitchen in one of our rentals. Next was a booked visit to Mark who went over the design and once confirmed organised the delivery for later in the week. Cheers Guys looking forward to the next renovation. Will definitely be using again.
Steve H