Latest Trustpilot reviews for Swansea Cwmdu
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today
Paul Penhale a superb asset for Howdens Cwmdu
Our Builder Robert Matthews of Fusion Construction has carried out a full remodel of what was a Kitchen and office which is now A superb Kitchen With his help we were introduced to Howdens and feel really fortunate to have Paul Penhale to help us through the process . He has been absolutely brilliant From Start to finish at the end of the phone any time we have needed him The design he provided for us was superb and the finished Kitchen is Fantastic. Paul is a credit to Howdens and im sure with his service level Howdens will gain many more happy customers 5Star .
Very unhappy South Wales
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today
Paul Penhale at Howdens Cwmdu Branch…
Paul Penhale at Howdens Cwmdu Branch couldn’t have been more helpful. He had endless patience while I deliberated over kitchen ranges, worktops, lighting and flooring; emailing me updated designs, giving me advice when I asked for it, and never pressuring me into making a decision. He even came out twice to help with measurements. He worked closely with Luke Holyoak who did an amazing job fitting my kitchen and flooring and sorting out a plasterer, plumber and electrician - I would thoroughly recommend him - and together they made the whole experience stress free. I am delighted with my Clerkenwell kitchen. It’s my third kitchen from Howdens (different houses, the kitchens are robust and made to last) and I would never go anywhere else.
Anne Williams
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9 days ago
Great customer service and products
Great customer service from Sky, Helen & Mark and 1 other lady at Cwmdu & Beaufort Road, Plasmarl & lovely quality products - thank you
Lesley Martin
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13 days ago
Howdens provided the best service.
Howdens provided the best service. Their representative Paul Penhale designed the perfect kitchen for us, made sure everything was on time and was fully supportive throughout the kitchen fitting. Paul was professional, had great communication skills, helpful, and was always on hand to sort any issues when or if needed. Just the kind of service you’d wish for
Carol Donovan
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17 days ago
Great service and quality kitchen
Great service and quality kitchen. Howdens tools is step by step from start to finish. Paul at the depo was first class and designed or kitchen beyond what we could have expected he made use of the space far better that what we could imagine. Paul also recommended a kitchen fitter who did a fantastic job. The quality of the kitchen and the price was excellent as well
Rhoss Jones
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18 days ago
Excellent service
Paul from Cwmdu store was great from start to finish, he understood exactly what I was looking for and executed it perfectly. He is extremely knowledgeable about all the products, nothing is too much trouble. I am delighted with my Clerkenwell Gloss Dove Grey kitchen and utility room. I would highly recommend Howdens Cwmdu, Paul and Nadine to anyone considering having a new kitchen. Also a big thank you to Dan and the guys at Better Cut for the installation.
Hannah
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18 days ago
Paul at Howdens was responsive and…
Paul at Howdens was responsive and helpful. Good quality materials at a decent price. Very happy.
Tim Johnston
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19 days ago
I couldn’t be happier with my new…
I couldn’t be happier with my new kitchen – it’s absolutely stunning from top to bottom! A huge thank you to the Howdens Cwmdu Branch for delivering such a high-quality product and service from start to finish. The kitchen range itself is beautifully designed, both stylish and functional, and has completely transformed the heart of my home. Special thanks to Paul Penhale, the kitchen designer, whose vision, knowledge, and attention to detail were second to none. He listened carefully to what I wanted and brought it all together perfectly. A big shoutout to Nadine Morgan, the Branch Manager, for ensuring everything ran smoothly and professionally – her support throughout made the whole process seamless. And finally, a massive thank you to my kitchen installers, Roger Porter and Karl Doran, for their outstanding craftsmanship. Their work was precise, tidy, and clearly done with care and pride. If you’re considering a new kitchen, I can’t recommend this team highly enough. A 5-star experience from start to finish!
Matthew Osmond
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a month ago
Great quality kitchen
Howdens made the experience of choosing a kitchen very accessible. The experience from first to last was most attentive and personal. Paul knew his product and customer and was extremely patient with us! Rob, the fitter Paul recommended, was excellent and and did a great job.
Mrs Carolyn Keown
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a month ago
Outstanding experience
We visited the Cwmdu depot today to look at the showroom to look at flooring and to make a few final decisions on kitchen colours, etc. Even though we have had our kitchen design carried out by a different outlet; The staff were incredibly helpful. The lady on the trade counter and Nadine went out of their way to help make some final decisions, gave some really good honest advice and clearly knew what they were talking about. Very professional and personable and would highly recommend.
Rhodri Evans
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a month ago
Howdens by far the best Around…
Howdens are by far the better of all the kitchen designers and manufacturers, the whole process was done efficiently and in a timely manner, some extra bits of equipment were needed which as faultles to arrange, can't thank Howdens and their staff at the Cwmdu Branch in Swansea. The main reason I'm giving such a positive review is The Wife is Happy So Happy Wife . Happy Life
Ryan Davies
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a month ago
HOWDENS they know what they are talking about
Great experience having our kitchen from HOWDENS Swansea Cwmdu Branch. From our first meeting with Paul Penhale, kitchen designer who give us some good constructive planning tips and designed our kitchen , right through to delivery and backup support the whole experience was faultless, what a great team, 100% with no hesitation would recommend the team at Cwmdu Swanses
Gower Rog
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2 months ago
The experience and knowledge of the…
The experience and knowledge of the designer, Paul Penhale. We wanted to keep the original shape of the kitchen and had been told by another kitchen company that it wouldnt be possible. Paul and the kitchen installer Rob Harris fitted my choice of Allendale Antique White shaker with a copper splash back - and I am over the moon with the transformation. Paul kept in touch throughout the fit and I cant recommend then highly enough.
Linda Isherwood
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2 months ago
Ordered door handles and waited 10 days…
Ordered door handles and waited 10 days to come in when they arrived they were supposed to be brass but you sent Black I was then told I had to wait another 10 days so i had to cancell the order and a refund I found the identical 1st choice brass handles on line and were delivered within 2 days plus they were considerably cheaper and the quality is great might have to give Howdens a miss for a while untill they can get their act sorted
Derek Evans
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3 months ago
Really please with everything.
Kitchen designer Paul Penhale was very helpful with my selection of my new kitchen. He came up with storage solution I had not thought of. I was really pleased with the kitchen fitter Roger and the finished look is amazing. Would highly recommend.
Mrs C