19 days ago

Slow response to online order.

Slow response to online order.

Tim Pritchard

a month ago

Very helpful and welcoming staff

Very helpful and welcoming staff, excellent designers. Lovely warehouse staff they put everything away in your van nicely and the quality is very good too.

Zaheem

2 months ago

Great staff at Wakefield

Great staff at Wakefield

customer

3 months ago

Quick bathroom job

As per usual good service and prices

carl

4 months ago

Great service from Harry a pleasure to…

Great service from Harry a pleasure to deal with.

Mrs Joanne Osborne

5 months ago

Good telephone response and range of…

Good telephone response and range of products.

valerie Hargreaves

7 months ago

Excellent service

Everyone from Keir the manager ,Will the designer ,the staff on the counter to the delivery driver were all very helpful and efficient . Nothing was too much trouble and the quality of the both Kitchens they have supplied me has been excellent . I'd recommend this branch to anyone .

Mr Walton

7 months ago

How not to handle a difficult situation.

I have had an account at H for several years but have not had much opportunity to use them due to other work pressures. However I gave a customer their name and address so he could choose. He did, I bought 5 doors with the proviso I could take them when it suited me so I paid cash and started. I took the first door and hung it successfully a couple of weeks ago. Went again last Thursday for No 2 and was told that I had taken them all !!! They didn't produce any evidence that showed I had taken the doors and they kept going to their stock for a count and I presume they couldn't find the relevant stock. They never said, just kept walking past me apologising for the delay. Eventually, half an hour later, I stopped one of them. Told him that I wasn't prepared to wait any longer and asked for an explanation. very little new was said so I asked if there was any stock on the premises, they had so I was allowed to buy another door just to get me working for the rest of the day, or part of it. All went well, customer happy, waiting for a refund. Nothing all day. Later that evening I got an e mail. Tell us how well we did, from H. After I had stopped laughing at the irony I determined to settle this the following day, Saturday. Up at the crack of dawn for a Macdonalds breakfast got to H about 10. Apologies and more apologies. No explanation just a promise that my account would be made right.

John Berry

8 months ago

Good advice given and very efficient at…

Good advice given and very efficient at exchanging a door size that I had ordered incorrectly for the correct size

Stephen Young

8 months ago

Helpful staff

Helpful staff. Good technical knowledge and happy to assist

David Oldroyd

9 months ago

Great to deal with

Great to deal with , and very helpful

gary scott

a year ago

We were so well looked after by Rees at…

We were so well looked after by Rees at the Wakefield branch. He is a young enthusiastic person who I think is going places. He could not have helped or advised us any better. Good luck for the future Rees

Nigel Howard

a year ago

Great staff and easy transaction

Great staff and easy transaction

LAD

a year ago

Great as ever easy to use

Great as ever easy to use . Great customer service

Bernard

a year ago

Always good service and help at howdens…

Always good service and help at howdens .

tile and stone