14 days ago

So glad I decided to go with Howdens.

When it came to a decision as to who to get my Kitchen from I had it down to two companies. As soon as I met and spoke with Callie Howe, I instantly knew that she understood what I wanted and had the back up of a fantastic team at the Welwyn Branch. My experience with Howdens was absolutely fantastic. Nothing was too much trouble and the process was seamless. Callie definitely showed just how experienced she is in designing right down to the detail. So friendly and supportive. I also need to mention Pat who when there were items missing sorted out immediately. All in all and excellent experience.

Nabeelah Pirzada

2 months ago

Can’t explain how happy I am with our…

Can’t explain how happy I am with our new Kitchen! It is absolutely amazing and better than we ever could have imagined. Callie was so helpful from start to finish and made sure that we were 100% happy throughout. We made so many amends along the way, however she was always so supportive and friendly discussing all of our ideas. Couldn’t recommend them more highly. So so pleased!!!!!

Lewis Male

3 months ago

Goods damaged and missing on delivery

Goods damaged and missing on delivery. I paid for delivery but had to spend my time going back to the store to collect missing parts and replace damaged goods!

SIMON BIGLAND

3 months ago

All the staff are cheerful and helpful

All the staff are cheerful and helpful

Mr Gary Coull

4 months ago

Great staff

Great staff, Callie is amazing she is always so helpful, considerate and supportive. Can't thank her enough, thank you Callie

D Spencer

8 months ago

Drop their prices

Drop their prices. Same part fraction of the cost on Amazon

DTJ INTERIORS

8 months ago

Amazing So helpful with any additional help…

Bought a new kitchen and the team were so helpful with any issues/questions i had. Delivery was great and everyone is friendly.

Natalie

8 months ago

Great experience!

We recently had our kitchen installed and dealt with Callie who was brilliant and had a very friendly approach. Very quick to reply back to emails and get on the phone to assist with any queries, deal with any design changes etc. She was also very easy to get a hold off when the builders started the work and any issues needed to be sorted out. Definitely will recommend! The staff at Welwyn were great too in accommodating to our availability when it came to delivering items!

Thibiha Thaya

8 months ago

Very pleased with our new kitchen

Very pleased with our new kitchen, Callie from the WGC branch has been brilliant at sorting everything out & sorting any small issues along the way quickly. Kitchen looks amazing.

Geri

10 months ago

Bad communication.

Bad communication. Long wait for units . Haven’t received all the bits . Was not informed when units will be available. Told to ring up to see if in . Units 2-4 mm out of square ! Costing time and money on installing. Did contact about problem . Did offer too replace . But don’t have time for replacements. Waiting for response .

Simon Vaughan

11 months ago

Excellent Service

Had a leaking Lamona kitchen tap so spoke with Barry from customer services he asked to send a photo of the tap as we weren’t sure on the model, Barry manage to identify the tap from the picture and suggested the problem probably stemmed from the cartridges. He then sourced us replacement cartridges in an efficient manner which has now resolved the issue. Excellent service, thanks Barry true credit to Howdens Welwyn Garden City.

Demetrio Valenti

11 months ago

The whole experience with Howdens…

The whole experience with Howdens Welwyn, from start to finish, has been exceptional. We mainly dealt with Callie who was brilliant. Callie, Claire and Pat, and all of the team downstairs have been so helpful and accommodating. From us changing our minds on a regular basis, needing extra flooring at extremely short notice, to wanting to change the oven we had chosen after it had been installed, nothing was too much trouble. They were so efficient, knowledgeable, helpful and friendly every time we called, emailed and turned up in store. The customer service has far surpassed our expectations and has made this stressful journey of having an extension done so much nicer for us. Thank you very much Callie, we will definitely be recommending you to any friends and family.

Ashleigh Stirk

11 months ago

The service and kindness within this…

The service and kindness within this store is second to none many thanks as always

MARTIN JAMES WEBSTER

a year ago

Fast friendly service

Fast friendly service, good stock levels

GT Electrics Ltd

a year ago

Honest

Honest, helpful staff and large range of quality products.

HARPENDEN GARDEN SERVICES