Latest Trustpilot reviews for Accrington
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4 days ago
Excellent service and design from Lynne…
Excellent service and design from Lynne at the Accrington branch, I’ve used Howdens for a few years now and always ask for a Lynne to design my kitchens, if there is a problem or I need to change something last minute, nothing is too much trouble.
Daniel Gregg
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4 days ago
Outside customer service
I recently went to Howdens Accrington branch, very nervous as I have never ordered a kitchen or large items before I had an idea in my head of what I would like, but that was about as far as it went. Upon entering the depot I was welcomed and offered a drink, which was very friendly And I was introduced to Lynn who was going to be my kitchen designer she came to my house and I gave her an idea of what I would really like and an idea of what I wouldn’t like. She was here for less than an hour. Within a couple of days I went back to the Depot to see what Lynn had designed. Wow she had designed my dream kitchen being able to see the finished article on the screen was a massive help because I cannot visualise things very well. I was given an itemised pricelist and the plans and colour photographs to bring home to discuss with my husband. A second appointment was made where me and my husband attended. We saw Lynn and a couple of minor tweaks were made to the design which exceeded our expectations I can’t speak highly enough for Accrington branch but specifically Lynn who made the whole process enjoyable, exciting and far exceeded my expectations. I can’t wait to have my dream kitchen installed within a couple of weeks thank you thank you thank you. you are a star 🌟 Kerry and Mark Tomlinson
kerry Tomlinson
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4 days ago
Dealing with Lynne at Howdens in…
Dealing with Lynne at Howdens in Accrington was a very pleasant experience. Her knowledge & experience made my kitchen purchase a very smooth process and would highly recommend.
customer
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6 days ago
I am an account holder with the…Accrington Branch
I am an account holder with the Accrington Branch and would like to express my gratitude to Steve and all the staff for all their help and advice over the last few months. I have purchased a number of kitchens recently for a large project that I have been working on and the service I have received has been excellent.
Craig
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6 days ago
Brilliant service and lovely staff
Brilliant service and lovely staff
Shane Moran
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6 days ago
Excellent service
Excellent service
ryan hughes
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6 days ago
Great service and really helpful staff…
Great service and really helpful staff @Accrington
Lora
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a month ago
Howdens Accrington
Went to Howdens Accrington for a part for my mixer tap.The staff there were so helpful finding it online,ordered it and rang me when it arrived. Couldn't fault them.
Keith
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a month ago
Excellent service from the kitchen…
Excellent service from the kitchen planner
SLB PROJECT MANAGEMENT LTD
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a month ago
Always helpful and patient when your…
Always helpful and patient when your explaining what your looking for the coffee is great to though a biscuit or two would be nice
grahame [parkes
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a month ago
welcoming and helpful
friendly staff, free coffee machine which your encouraged to use. really competitive price I bought a kitchen for my tenants. prompt delivery and most important aspect of service any queried aspect of stuff ordered was dealt with immediately without question and resolved. I would recommend accrington branch to all. I certainly will use them again.
mrs b patel
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a month ago
Always great to do business with…
Always great to do business with Accrington Howdens, all the staff are great and very helpful! Massive thank you to everyone and Lynne with here incredible kitchen design’s! Thanks guys Justin.
Justin
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a month ago
Feeling valued and looked after!
Stephen Barnes at Accrington Howdens is the most approachable, kind and considerate manager I have met at any of the local Howden branches! In addition to donating two ovens and a worktop to a Primary School I am employed at, over the years he has been the most helpful and honest by far when I have visited his store for personal orders! I would highly recommend making any orders from the Accrington branch. His customer service is always exceptional and he makes you feel really looked after. He has sound knowledge and experience in all aspects and can always find a solution to any kitchen fitting issues.
SABIHA KHAN
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2 months ago
Woodnook Primary School
The staff at Woodnook Primary School in Accrington would like to thank Howdens who have recently donated two ovens and a worktop. As a school this will make a huge difference to the children. Not only can the ovens be used for our breakfast club but also for our DT lessons. Stephen Barnes, who co-ordinated this, was amazing throughout.
Catherine MacMahon
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4 months ago
Fantastic helpful staff
Howdens at Accrington have superb staff. I had an appointment to sort a design for a kitchen. We spent a long time going through the design to make it fit. The customer moved the goalposts 4 times so each time we had to amend the plans to suit. The kitchen arrived as planned and fitted easily. The manager at Accrington is a pleasure to work with and his staff should be applauded for their service
Mr andrew buckel