2 days ago

Incompetence

When a customer makes a payment apply it to the right account John !!!! I have received 2 nasty emails asking for payment when it had already been made. Staff at head office are a waste of time as they did not deal with the issue when I raised the point the payment had been made. Considering we have paid our account in full each month and on time since 2009, this is no way to treat long standing, loyal customers and threaten legal action. Treat each customer individually, call them to see if everything is ok as this is not normal activity for the account instead of sending me nasty emails. I need to consider if I wish to continue my relationship as you do not treat loyal customers like you have treated us. Mad is an understatement.

Pamela Lad

3 months ago

Helpful assistant

Victoria was very helpful🤔, gave me all the options and sorted the order

HOLMTREE DEVELOPMENTS LIMITED

4 months ago

Great very helpful

Great very helpful

Simon Burgess

7 months ago

Excellent service

Excellent service , easy to order online and great helpful staff , definitely worth dealing with.

Chantell Sheridanstacey

10 months ago

Great staff very helpful and good…

Great staff very helpful and good quality products been using Howdens for a long time and never had any problems or issues and my customer are always pleased with the kitchens I install 👍🏼😊

Lee Royal

10 months ago

Brilliant quality kitchen and doors but…

Brilliant quality kitchen and doors but your screws are like treacle toffee

Simon Dunn

a year ago

Good helpful friendly staff

Good helpful friendly staff

David Heath

a year ago

Delivery should have been first drop…

Delivery should have been first drop turned up at 10 30 am. Not acceptable. I had two men stood doing nothing this has happened before.

Guest

a year ago

Brilliant service!

Brilliant service!

sarah higgins

a year ago

Great help from John even when I had to…

Great help from John even when I had to swap a few items , nothing too much trouble. Cheers

Steven Taylor

a year ago

Very helpful staff and very…

Very helpful staff and very knowledgeable

Keith Davenport

a year ago

The people are always helpfull

The people are always helpfull and knowledgeable about the products, I'm always happy with the way the deal with things

martin lissimore

a year ago

Found them very helpful and great…

Found them very helpful and great service.

Philip wilde

a year ago

Fantastic service

Fantastic service, shout out to Ellie and Tony for all their help! Excellent customer service, delighted with our kitchen. I would recommend the Ashton branch who have gone above and beyond. Thank you!

JBB

a year ago

Very good service I wish stock closing…

Very good service I wish stock closing my account account

John Bradley