a month ago

Our Howdens design experience

I was impressed it was the designer who visited to measure our space. This was not the case with our quotes from Ikea or Wren. Throughout the process, Puneet Dixit was a delight to work with. Thorough, creative, with such a good eye for detail. Nothing was too much trouble and time was never an issue in order to get the design perfect. It will be installed soon and we can’t wait to see the end result, which I’ve promised to share with Puneet as he has been wonderful, truly a kind and gentle soul

Sharon Lee

a month ago

Howdens in Bacup…

Having decided to use Howdens in Bacup as its the closest branch, happy with both quality and designs available we arranged a appointment with a designer and called in. We met Puneet who was very curtious and friendly, offered us a brew my patner and I and sat down to get through the process of chosing, designing and arranging a full kitchen and separate room utility kitchen design. Puneet was very thorough and helpful in all aspects and within 1.5 hours we had our kitchens. Sadly for Puneet my partner changed her mind on several occasions over the few months but Puneet was at hand with every change of mind we made, redesigned and helped us through our changes with several drawings and price changes, we must have drove him mad!, but at every point he calmly solved every problem and issue professionally and with charm. His help saved a lot if time ironically but without him we would have walked away and not bothered as it was getting boring solving our tastes and changes. Thank you Puneet at Bacup Howdens for assisting us greatly and baring with us Having been in the building trade for over 40 years not many people like Puneet have both the patience and ability to help customers so thoroughly and wish we could see more in the trade with such qualities to help serve those that have no idea on buying and solving a kitchen design for these, like us that are hopeless. Cheers Puneet see you soon on our other property projects. Acc No. not known at this point, but do have an account with howdens. PPG Building and Restoration Todmorden

Peter Pgul

4 months ago

Very helpful and friendly staff

Very helpful and friendly staff. Great products at realistic prices, with speedy delivery. Excellent service!

Customer

5 months ago

Good teams in all the branches I have…

Good teams in all the branches I have used polite and helpful . Kind regards Harvey

R.V. GROUNDEVELOPMENTS LTD

6 months ago

Good quality product

Good quality product, friendly service, what’s not to like 👍

Paul Siddall

7 months ago

Staff great

Staff great, great products everyone so customer focused. Top marks

Clement Duncan

7 months ago

The staff are so welcoming and there to…

The staff are so welcoming and there to help .

andrew wood

8 months ago

High expectations modest Budget

High expectations, modest budget & disorganised customer. I have just completed the kitchen bought from Howdens Bacup. I can not speak too highly of the staff at Bacup, despite a small but complex kitchen the process went remarkably well and the end product significantly exceeds my expectations. The budget, planning and delivery were entirely as promised. Any minor errors of mine in the plan were addressed and remedied without hesitation. I am a demanding customer and seldom give 5 stars, on this occasion they are well deserved.

Allan Heeley

9 months ago

Great products at great prices.

Great products at great prices.

Dave Hill

9 months ago

I always have great experience with…

I always have great experience with Howdens at Bacup. Puneet Dixit Disign Consultant all Howdens tim always friendly ,they gave me best advise with disigne and prices for a kitchens all Joinery enquiry. Sometimes when something get damaged never had problem with replacement. Or if I'm around and pop in for I coffee to discus future projects. ericscarpentry.com

Ireneusz Dworczak

9 months ago

5 star service.

Puneet Dixit from Howdens Bacup Was my planner for a recent kitchen installation, he and the rest of the staff at Bacup were fantastic, if I needed anything they’d be only too happy to help. Would highly recommended.

Anna Harris

9 months ago

What more can you expect!?

We've experienced using Howdens quite often at various branches and found Howdens to be very good and competitive on price. However, Howdens Bacup really do go the extra mile with a speedy service like no other. We have purchased a few kitchens along with other products where the design team, Puneet Dixit and Gary couldn't have done more with a speedily and excellent service. Then there's Lauren on the counter and Briggy in the warehouse who are always happy to help with nothing being too much trouble who, always have a smile on thier face. There's not a bad member of staff who don't make you feel welcome here. Even when things don't go quite to plan which is to be expected in the building trade, Steve the store manager does his best to overcome any issues as quickly and conveniently as possible. I wouldn't have any hesitation in recommending Howdens Bacup.

Damian

10 months ago

Great service as usual

Great service as usual, Bacup Howdens is by far the most friendly and helpful branch I have ever used

ROB PARKER

10 months ago

Fantastic experience

Fantastic experience, I popped across to Bacup to see Steve and his team. I got a lovely welcome and a cup of tea. We then started the discussion on my kitchen design we made a few tweeks and I have the perfect kitchen design. Nothing was too much for the whole team. I had a lovely afternoon out and would recommend the team to everyone. I have recommended my friend as I had a lovely experience

Mrs K Kay

11 months ago

Howdens in Bacup designed and supplied…

Howdens in Bacup designed and supplied my new kitchen Puneet came on a home visit to measure and talk to us about what we wanted Puneet arrived on time and was both polite and extremely knowledgeable he gave me ideas about space saving ways and where things could go I can recommend Howdens wholeheartedly I now have the kitchen I have dreamed of and I couldn't be any happier

Eileen Smith