Howdens - Bacup

today

Puneet Dixit, Design Consultant at Howdens Bacup. …

I dealt with Puneet Dixit at Howdens Bacup, Punnet is their Design Consultant. Puneet was very helpful and provided an excellent design for our kitchen.

Mr Glenn Mellor

2 days ago

Great service

Great service from the staff at Howdens. I regularly work with Puneet Dixit the design consultant at Bacup Howdens. Ive installed 15-20 kitchens designed by Puneet and always had a good experience. Nothing is to much trouble and he is always on hand if there are any problems.

Jake Nixon

6 days ago

Over the course of the last 12 months…

Over the course of the last 12 months we have completed many refurbishments and developments. Howdens are always there to support our needs for everything from 1st fix joinery to 2nd fix, aswell as full kitchens. All of the team are helpful and accomodating and nothing is too much trouble. We have a particularly close relationship with puneet who has supported the design and supply aspect of all our kitchens. He has consistently made things easy with site visits and working together to finalise designs. He is always available even outside of Howdens working hours, which is really appreciated. Keep up the good work. Thanks Adam

MSC Super store

7 days ago

Bacup branch of Howdens fantastic customer service each time

Used Howdens for a long time now, try my best to steer my customers towards Howdens for their kitchen quality and easy process for ordering… I use the Bacup branch primarily… fantastic staff in branch, with a special shout out for Puneet Dixit who designs all my kitchens each time…. He makes the process extremely easy for me, I’m always busy with work and rushed off my feet, and all I know I need todo is give him the phone number and name of my customer and he’ll do the rest… always get good feed back from my customers about Puneet, when he normally completely re designs their kitchen ideas for the better… But also from myself if I’m unsure of how to make a something look right on site, or I damage something I know he’s just a call away from giving me advice or getting me the items I need either same day, or by dinner time the next day…. Wouldn’t use a different branch, as I feel I have a strong relationship with Bacup branch…. Always met with a smile, a chat and a bru…. Which is great when I primarily work alone most days.. Long may it continue….

christian hughes

7 days ago

Very happy Joiner

Im a self employed Joiner and i use Howdens quite a lot for doors, kitchens and bedrooms. When doing kitchens and bedrooms I will always contact Puneet Dixit who is the design consultant at the Bacup branch. The service i receive from from him is top notch everytime, he knows exactly what hes doing and always points me in the right direction when im not sure on certain things. I do use other branches throughout the North West but when it comes to kitchens and bedooms I wont use anyone else to design them for me. Top bloke, thanks Puneet 👍

arron sweeney

7 days ago

Perfect Design

Howdens contacted me to see if I needed anything in their sale and I didn’t really need anything at the time but my daughter needed a reasonably priced kitchen for her house that were modernising, it’s only a small kitchen with difficult sizes to get to fit and needed a lot of jiggling around to accommodate everything, I was put in touch with Puneet Dixit the kitchen designer at Bacup who came up with a fantastic design which was exactly what we wanted and at a very reasonable price I spoke to Puneet a few times in the design process and I found him very accommodating to what we needed and I can’t recommend him highly enough, if you’re getting a kitchen ask for him and you won’t go far wrong.

Andy

22 days ago

Superb …

Had a rough idea of what would work in a small kitchen and the designer Puneet was absolutely superb he got the design we wanted spot on at a price that was on budget and included more in it than we’d realised at the time especially as it included all face end panels and trims. The staff at the store were all polite and very helpful when picking the kitchen up, I couldn’t fault anything in the process of buying the kitchen

Andy

2 months ago

Helpful staff and friendly atmosphere

Helpful staff and friendly atmosphere. I was guided towards my kitchen purchase but was also listened to.

Mr Glenn Mellor

3 months ago

Good product, too long to wait in branch for items…. Needs more of a click and collect type service, without having to queue and the counter each time…

Used howdens for a long time now, the product and pricing has always been good…. My only issue is how long it takes whilst in branch, if you arrive and there’s another tradesman in-front of you in the queue you can be there for such a long time. Even if you have pre ordered…. The process from ordering at the counter, to getting the order picked in the warehouse can mean your sometimes in branch 45 minutes or more….. this is far to long to be waiting for only a single item sometimes…. Screwfix operate a check in service on their app, if you pre order, you check in on the app when you arrive at branch this goes straight through to the warehouse staff and your order if brought out… meaning your not stood waiting behind someone on the counter ordering this thst and the other…. When all you want todo is collect one door that’s been pre ordered…. Have a good relationship with the staff in branch, just think the process could be easily faster with a service like mentioned above…. Staff are always extremely helpful when calling, and it’s exceptionally good if you’re missing or damage an item and need a new one asap, every item is always available next working day at the latest…. Far better than most kitchen company’s

christian hughes

4 months ago

Really wanted to complete this review…

Really wanted to complete this review as Shelley the manager from the Bacup branch has been amazing and really tried to help us. Callum who also works at the Bacup branch was really helpful too and he went above and beyond. Thankyou to you both for providing such brilliant customer service at a time we really needed it.

Paula

5 months ago

Great customer service

I recently had the pleasure of working with Puneet Dixit, a Design Consultant at Howdens Bacup Depot, during my renovations. From start to finish, Puneet has been incredibly supportive and attentive to detail, making the entire process smooth and enjoyable. His expertise in kitchen design, especially with my unique layout requirements, has been invaluable. Puneet took the time to understand my preferences and worked closely with me to create a space that reflects my style while considering requirements on sustainability for example. What truly stands out is how personable and amenable Puneet is. Working with him felt like collaborating with a friend who genuinely cares about making the project a success. His approachable nature made the experience even more enjoyable. Additionally, Puneet has gone above and beyond by providing recommendations for fitters and offering advice beyond his typical role. He has visited me on site various times to ensure everything was perfect too. I can't thank Puneet enough for his exceptional service and the whole team. I highly recommend Howdens Bacup, and specifically Puneet, to anyone looking for quality support in their projects ;-) Thank you, Puneet!

Michelle Hayman

5 months ago

Always helpful and best prices all…

Always helpful and best prices all round. Loving the Rooster desls

Customer

7 months ago

Staff were extremely helpful

Staff were extremely helpful , especially when we decided to return the basic door casing and exchange it for a better quality one. The quality of the oak door was excellent and the price of the wood screws was ridiculously low.

CustomerCarl Taylor

7 months ago

Very good experience

Very good experience

Mr Michael Gallagher

9 months ago

Washer broke took 4 weeks to sort from…

Washer broke still under warranty took 4 weeks to sort from start to finish worse experience ever wouldn’t recommend at all

Abi