Howdens - Bridgend

4 days ago

I had an excellent experience with Bryn Celyn branch.

I had an excellent experience with Howdens from the Bryn Melin branch. They came out and discussed what I was looking for and designed it. I was really impressed with Lee as the manager and Jenny as the designer. My kitchen is amazing and I'm so happy with it. The after-sales were exactly the same, any queries they were both there.

Suzanne Williams

5 days ago

Extremely helpful

Extremely helpful, made decisions easy with their positive advice.

customer

17 days ago

Awful experience

Please do not use this company because if it goes wrong which is highly likely, the customer service is non existent. I have had a half-built kitchen since August. They sent me a kitchen with grain when I asked for smooth and the doors that did arrive, are patchy. I have made over 30 calls to the store requesting a conversation with the manager and they haven’t once called me back. What manager refuses to speak to their customers? I wrote to head office and they took 2 months to reply!!!!! They had the cheek to say in the email that they believe they had responded in a timely manner!! I still don’t have a kitchen and still no resolution as the email that took 2 months to construct did not address my concerns. I’ve given up on them now and going through legal system. Be warned!

Irene Thomas

a month ago

Very helpful nothing is too much…

Very helpful nothing is too much trouble.

Russell Edwards

a month ago

Items delivered on time and in good…

Items delivered on time and in good condition. It would be helpful if an order could be stored at Howden's until it is needed as site space is often an issue and products could become damaged.

Mr Anderson

a month ago

Ieaun was super knowledgeable and…

Ieaun was super knowledgeable and helpful. His customer service is exceptional.

Nasser Hosein

2 months ago

Very helpfull staff

Very helpfull staff, Ieuan, Alex and Kirsty are exceptional.

Canon Alan Stokes

3 months ago

No fuss delivery helpful shop staff…

No fuss delivery helpful shop staff what more can you ask for

Theresa Maiden

4 months ago

Customer service

Customer service . Howdens give great customer service every time , helpful , knowledgeable and polite . Always easy to get hold of them of them on the phone and to cap it all off the prices are great . DANIEL HEATING. 30 July 2025

DANIEL HEATING

4 months ago

Quick easy and if not in stock only…

Quick easy and if not in stock only short wait

Alan raymond Griffiths

4 months ago

Jenny made the whole experience easy…

Jenny made the whole experience easy from the design and choice of kitchen for my son . Thank you Jenny . This is the Brynmenyn branch.

ST CLASS DECORATING SPECIALIST

5 months ago

good service from Mr Evans and the…

good service from Mr Evans and the staff are really good

Peter Williams

a year ago

Efficient

Staff friendly and helpFul

GRT CONSTRUCTION LIMITED

a year ago

Alex at Bridgend could not have been…

Alex at Bridgend could not have been more helpful.

Peter Stacey

a year ago

The best staff

The best staff, can’t do enough for me! Alex, Kirsty, Tasha and all the team are amazing! 10/10

Alex