24 days ago

We used Howdens Burnley for our kitchen…

We used Howdens Burnley for our kitchen and Jacob was our designer.He came to the house and made good design suggestions and was very easy to deal with. The quality of the kitchen is very good and the appliances are smart and sleek. Jacob recommended Martin Fitzimmons as the best installer and he visited shortly afterwards with his lovely wife Kerry. They were both extremely knowledgeable and friendly and we booked them to do our install. They both made a fantastic job and we are extremely pleased we used them and would recommend them to anyone from any walk of life as they are personable and kind and bring a real wealth of knowledge to both fitting and finishing and understand what clients want and always applied logic and experience to small design issues to ensure our total satisfaction which they both achieved.

John Brennan

a month ago

Quality and customer service excellent.

Quality and customer service excellent.

Darren Archibald

a month ago

Kitchen design and Fitted Excellently

We have had our kitchen done this week. Firstly Jacob come round and measured up asked us about what kind of design and features we wanted, by the end of the day he had already designed our kitchen and booked a viewing the following day. We couldn't of asked for a better design we liked every aspect of it and pretty much said yes on the spot! We used Martin and Kerry from Fitz Kitchens, we couldn't recommend them enough! The attention to detail was amazing! They kept us informed and updated about the progress, even recommending which new sockets would go with our design. We asked for a few extra bits doing (light switch moved, new skirting board) which was still done within the original finish time. The house was kept tidy at the end of every day and the old kitchen and packaging was collected when kitchen was finished. We really cannot recommend them enough, very patient with our overly chatty 7 year old aswell.

samtat

a month ago

The staff are great always very helpful…

The staff are great always very helpful and friendly. Good offer.

Trudie Robertson

3 months ago

Absolute shambles from start to finish

Absolute shambles from start to finish. Had a new kitchen extension so they came to measure twice, before and after plastering had been done. One delivery man to unload all the kitchen and only got half of what we ordered the rest of the kitchen came the day after with no kitchen plans. Measurements was wrong so larder unit wouldn't fit. Doors and drawer fronts was missing etc, my partner had to go to the warehouse several times to collect the things that was missing. Came to do the worktops three the same and one totally different to the others. Email about these problems and get no response. Feels like once they have your money then they're not bothered.

Janine

4 months ago

Great price

Great price. Everything in stock

DENNIS HOYLE KITCHEN INSTALLAT

4 months ago

Always very friendly and helpful

Always very friendly and helpful. Always try to get you the best prices. Got a good deal way my kitchen.

Trudie Robertson

5 months ago

Howdens Burnley Fab Crew

You know what these Guys go above and beyond to help you out.. a fab crew here at the branch no1 👍

Mark Powell

5 months ago

I just got a lovely work counter…

I just got a lovely work counter delivered from the Burnley store, the delivery guy was brilliant, helped me to make sure none of my furniture or the counter were damaged getting it in place.. it's huge but he was calm as a cucumber, staff are genuinely lovely at this store.. you remember stuff like that.. it's a 10/10 from me.

Customer

5 months ago

Contacted me about my delivery

Contacted me about my delivery Sired my problem quickly

David Jordan

5 months ago

Kitchen looks great!

Martin Fitzsimmons just completed my new kitchen today and has done an excellent job, the kitchen looks impressive. From the beginning when I contacted Howdens in Burnley, I have received nothing but politeness and professionalism especially from Emma-Lee who was fantastic. I would definitely recommend Emma-Lee to design the kitchen and Martin to install!

Adie S

5 months ago

AVOID BURNLEY HOWDENS

AVOID BURNLEY HOWDENS. The worst customer service I have ever dealt with, back and forward for months with incorrect invoices. We even resorted to their management team coming to our home to check which items we had in our kitchen as we were being charged for items we didn’t even have. We dealt with a member of staff that designed our kitchen which then left Howdens and resulted in us being thrown from pillar to post not one staff member was able to correct our invoice and charge us for what we had actually received. The most stressful experience I would honestly never deal with this company again and I tell everyone I know how bad they are. Save your money & go elsewhere!

Molly

6 months ago

Helpful friendly staff

Helpful friendly staff

grahame [parkes

6 months ago

Excellent staff always obliging nothing…

Excellent staff always obliging nothing is a problem, brilliant service

Mr David Roberts

6 months ago

Really good service

Really old service, good price, together with excellent design service

Graham Franklin