Howdens - Buxton

a month ago

The customer service is second to none

The customer service is second to none. The staff are always helpful, polite and courteous.

Mr david mckenna

a month ago

Fantastic service from Emma

Fantastic service from Emma, every step of the way.

Angela Taylor

a month ago

Refusing to rectify faulty worktop.

UPDATE: 3rd November 2025 - Following on from their "reply" on 31st October 2025. Turns out that Howdens weren't interested in sorting out the issue they caused. As they requested, I did email them, but guess what, no reply. Not at all surprised, customer support at least minus 1 out of 10. Speaking to trading standards now about the legal rights when companies sell faulty goods but refuse to replace. _____________________________________________________________ Original Review posted 28th October 2025 For most of this year Howdens has refused to rectify a manufacturing flawed in our quartz worktop, confirmed by ALL OF THEIR OWN PROFESSIONALS SENT TO OUR HOME TO inspect the damage and yet they now feel it's OK to "require" us to now pay to have their flawed material replaced! Shameful Howdens, shameful. A breach of our Consumer Rights - The right to goods that are of satisfactory quality - and in breach of the Trade Descriptions Act 1968 -to repair or replace faulty goods. Shameful from such a huge company, just to save a few quid!!

Joe Heeney MBE

a month ago

Excellent service quality goods

Excellent service quality goods

Diane

a month ago

A great experience

Renovating a full house can be challenging, and at some points very stressful. Working with Howdens Buxton on designing the kitchen meant some of that stress was alleviated. We worked very closely with Leah and Josh, and no request was too big or too small, even when we decided to go for a completely different design at the last minute. We look forward to working with Howdens again on a future project.

Abbie

3 months ago

Very good firm

Very good firm

DB CARPENTRY & HOME IMPROVEMEN

3 months ago

Great job all round

The kitchen designer did a great job and we got a great price. The only issue was that the delivery date got mixed up at Howdens, but was resolved, which didn't impact on the project.

TURTON DEVELOPMENTS

3 months ago

Great friendly service as always

Great friendly service as always

Daz

5 months ago

Pleasant member of staff

Pleasant member of staff

EDWARD OLIVER

7 months ago

Howden Buxton

I get alot of kitchens and it's crucial that the order is right. I've tried other kitchen suppliers and they do not compare to Howdens Buxton. The Buxton branch are always very helpful and always there to help if changes occur in design and fitting. Emma is an absolute star and I know I can trust her to get my order right first time and to offer every bit of help Howdens can to make everything a smooth stressless experience. Thank you guys at Howdens Buxton, much appreciated.

MICHAEL PRITCHARD

7 months ago

Great staff

Great staff

sue flower

7 months ago

Kitchen

Great staff

Paul Mellor

9 months ago

New kitchen

I am very happy with my kitchen, Bobbi the designer was knowledgeable and helpful, went through all options in detail There was no pressure into making a quick decision and everything was delivered in the time agreed Would highly recommend

Phil N

9 months ago

All staff extremely friendly

All staff extremely friendly, courteous and helpful. A pleasure to walk in and be greeted with a smile!

Veronica

10 months ago

Great service

All the staff were very helpful, nothing was too much trouble

ANTHONY PERKINS