Latest Trustpilot reviews for Caerphilly
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9 days ago
Andy was so professional but listened…
Andy was so professional but listened to our particular needs and when we met he was very patient as picking a kitchen can be quite daunting, not with Andy. Just a gentle experience and one I would highly recommend. The kitchen looks fantastic. Thank you Andy and the team! Claudine
Claudine Liddington
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a month ago
Service is amazing an staff are too
Service is amazing an staff are too
ANDREW JAMES THOMAS
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2 months ago
Great products and a really friendly…
Great products and a really friendly and efficient service. Delivery exactly on time. Many thanks
James TOMBLIN
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2 months ago
Great people great service nothing is…
Great people great service nothing is too much for them can’t recommend them enough brilliant
KEVIN JONES
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4 months ago
Good overall and a great fitter in Jeff!
Needed a cheap and cheerful kitchen for a rental property. Booked an appointment for Richard (in Caerphilly) to come out who did a great job with design, the price was very reasonable. I also needed a fitter and Richard recommended Jeff Cook who has been fantastic throughout. Jeff works really hard and has no hesitation in going over and above what's required, he couldn't have been more helpful. The only reason I've given 4 starts not 5 is that Howdens weren't able to deliver the whole kitchen on time, it came through in bits and pieces which set me back about 3 weeks and to be honest, their customer service at that point wasn't great. When I asked why the fittings had been delayed, they had no idea. Now that it's finally all done though, I'm pleased with the end result, it looks good. The kitchen quality is good - not amazing but then you get what you pay for.
Alan Jones
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5 months ago
all good excellent service
all good excellent service
William Williams
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5 months ago
The in-store staff are always helpful…
The in-store staff are always helpful and friendly. The real beauty of Howdens is the ease with which problems are resolved. I always advise my clients to check out them first.
Mr Stewart Freitag
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5 months ago
Well handled transaction
Well handled transaction, sorted in the blink of an eye!
William Britton
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6 months ago
Have been buying on cash account with…
Have been buying on cash account with good price then st up account first time using it paid more for flooring
P & P REPAIRS
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6 months ago
5 Star Staff service
Staff their very friendly and always offer support advise constructive and informative information on products. The guys in the warehouse again are very helpful and even help to load my kitchen. A service greatly appreciated.
Barry Roberts
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6 months ago
Returned incorrect handles
Returned incorrect handles With no problem. Very helpful staff.
Paul Jones
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7 months ago
Very very annoyed
I would like to change my review of my experience. My complete order was wrong upon my collection on Friday morning, I clearly wasn't listened to. Then when I unwrapped the sliding wardrobe door, the design " wheel" mechanism had changed creating different measurements so I had to rip apart my structure to adapt to new design. Then I opened the track box, only to find that it was not compatible with the " new" design. After all this on Friday I will be closing my account at howdens tomorrow and never dealing with them again. I pride myself on my work and professional abilities, these factors have made me look amateur in front of my client and has set me back on my completion timescale, thus costing me money.
Mr Davies
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7 months ago
No they got the order wrong
No they got the order wrong
Mrs Sally Williams
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8 months ago
Have to keep logging in carpenter then keep…
Have to keep logging in then keep getting messages your account has expired???? Crap web site
Robert
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9 months ago
Fast , efficient and easy to work with
Nic and Andy were very easy to work. The kitchen measurements were arranged next day, the plan immediately following that and we had delivery within a week. Great team!
Andy Hill