Howdens - Canvey Island

today

A good service

Everyone from the branch that I used was really helpful. The design was just what I wanted and the after sales help was great.

Martin Crow

a month ago

Thank you to the team at Howdens for…

Thank you to the team at Howdens for all your help and advice with our kitchen purchase and installation. Whenever I call everyone has been very helpful, especially Ladawan who designed a beautiful kitchen for us. Thanks again, would highly recommend.

Gareth

a month ago

Very helpful staff

Very helpful staff

Roger Davies

3 months ago

Excellent service every time.

Excellent service every time.

Ken

4 months ago

DO NOT BUY SUPER MATT DOORS UNLESS YOU WANT SPEND HOURS EVERYDAY TRYING CLEAN THEM

Firstly the positive,Adawan and staff at Canvey are helpful. Adawan,designed our layout and made really good job and everything fitted ,however the after sales team and head office not so much. Second complaint and agree with the elderly gentleman that said steer clear of the super Matt cupboard doors,they are an absolute nightmare,show every tiny mark and really hard to clean and like him I was given a pack of white sponges,thanks for those,I'd already got them from home bargains. Next issue was the blue chipping off cupboard door,which give them their due,they replaced. But!! now to the grey composite sink...omg!! Two months in,got a manager round with Adawan,showed them brown marks that wouldn't clean off,couldn't believe they said warranty on sink was 50yrs (something wrong somewhere)... was told by manager Mark Sales to keep eye on it and get back if got worse,it has. Phoned and photo was sent to whoever,who said inappropriate maintenance,in other words we wasn't cleaning it (how rude), £9,250.00 kitchen and we not going to clean it 🤔🙄. Fast forward,6 months,looks as though we've had it 10 years and still being told to clean it with all different stuff,including them saying bleach solution,😱.Everywhere says not to use bleach in composite sink and if I did,they'd then say,it your fault you've taken the surface off. It's got a guarantee,it's rubbish, so change it instead of keep making excuses. Oh and by the way,my last sink ,black composite was from B&Q had it 12 years ,no problem at less than half price of howdens..rip off!!.Wish I'd purchased kitchen there now. After sales need sorting.Please don't insult me with the usual response....already emailed the address you give and guess what,no reply,had to go in store. SEPTEMBER 10TH.........AND APART FROM ASKING MY EMAIL USED,STILL NOTHING FROM HOWDENS...

Cass

5 months ago

Plinth sealing strips

Bought 3no 18mm sealing strips only to find they were 16mm snapped one trying to fit ,returned to store friendly staff refunded on 2.

G DENNIS HANDYMAN SERVICES

6 months ago

Very helpful and understanding of what…

Very helpful and understanding of what I need and resolving my needs to a high satisfaction

Mr Ford

7 months ago

I have been waiting for answer from…

I have been waiting for answer from someone from Canvey despite,God knows how many emails ,response is, some one will get back,two months later,plus second trustpilot,nothing!!!!!!asked why Matt finish was so bad to keep clean,now sink is marking ,drain board shows rings from cups ,glasses that won't clean off ,totally unimpressed with kitchen that cost £9,000+ after sales is useless. Need someone to address problems .

Cass

8 months ago

Don't buy Matt finish

Emailed local branch twice with no response. Purchased Matt marine blue kitchen . Omg!!! what is wrong with the finish on these door and drawer fronts..just have to touch them with one finger and it leaves marks,tried soapy water and even magic sponge,dries and Mark s still there,it's on going nightmare . Only had it completed in January and hate it already ,nothing should be this hard to wipe down. Also maybe the light but too cupboard doors look much darker than bottom ones,which look faded

Cass

9 months ago

The staff are very professional and…

The staff are very professional and helpful.

Ken

9 months ago

The staff are so kind helpful and…Duffstar

The staff are so kind helpful and knowledgeable

Anthony Duff

10 months ago

The team at Canvey Island are very…

The team at Canvey Island are very good, especially the kitchen designer Ladawan who was very helpful and produced a great kitchen design.

Steve Pope

a year ago

Great service

It was delivered on time, the driver and his mate were very helpful in placing the units exactly where l wanted them. Very helpful and friendly..

Steve Pope

a year ago

The staff are well informed and…

The staff are well informed and extremely helpful.

Ken

a year ago

Quality people good stuff amazing price

Quality people good stuff amazing price

JAMIE WOOD