4 months ago

Very polite and curtious and always a…

Very polite and curtious and always a smiling person to serve you at the counter, would highly recommend you give them a try .

Paul Thompson

4 months ago

Very efficient service

Very efficient service, no delay. Cannot praise them higher. They always offer great service. The best I've come across

Mick Stanford

5 months ago

Helpful as usual

Helpful as usual

BARRY STEFANO

5 months ago

Gavin and his team are all ways very…

Gavin and his team are all ways very helpful and cheerful. They will go the extra mile when needed

Vincent Property Solutions

5 months ago

Every day is a school day

Many friends have previously recommended Howdens over the years so as we were in the process of looking for a new kitchen we opened a trade account and requested a quote. Initial quote started at £14k (without worktops and excluded installation), when mentioned that our Benchmarx quote was £12k they immediately reduced the price to £11k (if we placed an order the next day) … we left it a couple of days and received a call asking why we hadn’t placed an order? Basically we had had a quote from an alternative supplier for a kitchen that matched our exact spec for less than £7k … Howdens response “bring the quote in and if it’s comparible we will beat the price” … I just find it odd that a company initially wants to charge you more than twice as much as they are willing to actually sell the product for (and no doubt still make a profit on it) 🤷‍♂️

COLIN PORTER

5 months ago

Good customer service and good quality…

Good customer service and good quality products at a competitive price

Charles Bull & Clive Taylor

6 months ago

This was my first purchase from…

This was my first purchase from Howdens, and I have just got to say that apart from the generous 3 items for £5.00, I was greeted by a very polite and curtious young lady, such a change from the normal grunt you normally get from other outlets. I would have purchased our kitchen from you but sadly I needed too use credit to buy the kitchen but sadly you do not have this option at present, had you have offered this option to buy you would be fitting my kitchen by now. Your planer was fantastic very professional and curtios and a great asset to your company, thank you again and I will be buying from you again soon 😊.

Paul Thompson

6 months ago

I got all that I ordered on the day I…

I got all that I ordered on the day I ordered them

Martin Pepperell

7 months ago

The prices and the help from your…

The prices and the help from your agent. Steave

LOVELIDGE

7 months ago

They had all that I needed

They had all that I needed The prices was very good And the service was excellent

Martin Pepperell

8 months ago

When I visit your Clacton on Sea…

When I visit your Clacton on Sea branch, most of the time my required materials are not available, and because of this I have to go to different suppliers. The staff, on the whole are friendly and helpful.

SMITH DECORATORS

9 months ago

Shocking service!

‪#howdens @Clacton thanks for leaving me with no worktops for Christmas! Thanks for sending out the kitchen design wrong! Thanks for not actually appearing to care that I have no hob or sink for Christmas! This would never have happened if you’d checked the plans before sending them out to the customer! Going on for too long now and still not resolved! Howdens will blame the worktop fitters when in actual fact they are to blame for sending the plans out wrong, then admitting they did but don’t seem to care that I’m left with no usable kitchen for Christmas! I truly hope you’re pleased with yourselves about this and are happy that I’m left with a kitchen that can’t be used! Beyond gutted about this! Thanks Howdens - nice one!!! This should have been fitted and being used by now. Should have stuck with my original idea and gone to Wren! Happy Christmas Howdens! Oh and I haven’t even mentioned things missing or wrong in the order! Don’t even get me started on that one! Or their blasé attitude towards all of this! I’ll be here all day. Dream (long saved for) kitchen is now somewhat of a nightmare and somewhat tarnished thanks to incompetence!

Joanne Green

9 months ago

Totally efficient just what you need

Totally efficient just what you need

JON NEAL BUILDERS

a year ago

Thanks

Thank you Howdens for your professional a personal service over the years.nothing is two much trouble.i will use your company for as long as i can. Thanks again.

BARRY STEFANO

a year ago

Poor service and Quality of some items

We have been dealing with Howdens Clacton since the start of the year and purchased two complete kitchens together with appliances. The design is average and certain essential appliances like a 'Plate Warmer' were missed off. In practical terms the kitchens are not the easiest to work in. We raise a warranty claim on a stainless steel splash back on the 13th July and have not had a response todate. The assistant branch manager came and inspected it on the 14th July and agreed we had a valid claim. Every day we are faced with a badly marked splash back which is an obvious manufacturing fault but Howdens do not want to take responsibility or progress the matter. If as they claim it can be cleaned off - let someone from Howdens come and do it. We would advise you to think twice before dealing with them, we had parts missing, extended lead times for replacements and broken promises. Not a stressless experience and not one we would wish to repeat.

Tony