Latest Trustpilot reviews for Coventry
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a month ago
APPALLING
APPALLING! Plagued with issues from day 1, including: - Quotes that weren't itemised so you don't know how much ach element costs so you can price compare (despite several requests for an itemised quote); - When an itemised quote finally did materialise, items had suddenly appeared at an additional cost that hadn't been there previously; Then came the hard sell — “this price only available if you book in the next two weeks” Ugh! - Designers leaving half way through the project and handing over to someone who hasn't got a clue; - Incorrect items sent (chrome fitting instead of brass); - Informing me that they don't have the items I requested MONTHS ago (explaining why the wrong items were included in the delivery); - Wine coolers that--when installed--are too narrow to open, remove shelves, or hold a bottle of wine (?! Seriously ?!); - Items specified during the design phase missing altogether from the order; The brass “hinges” supplied, were neither brass, nor hinges, but overpriced decorative TAT that were completely unnecessary and are again flawed by design - they actually prevent the cupboard doors opening and closing properly; - "Full-assembled" units arriving in so many dismantled pieces I lost count and the fitters had to add extra time to put it all together. Why did I use them? For reasons unknown, they were recommended by the fitters. However, I would NEVER recommend Howdens in a million years. If you're looking for an honest, transparent, reliable kitchen company, KEEP LOOKING!
Andrew G
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a month ago
APPALLING! Plagued with issues from day 1
APPALLING! Plagued with issues from day 1, including: - Quotes weren't itemised so you don't know how much each element costs so you can price compare (despite several requests for an itemised quote); - When an itemised quote finally did materialise, items had suddenly appeared at an additional cost that hadn't been there previously; - Designers leaving half way through the project and handing over to someone who hasn't got a clue; - Incorrect items sent (chromes lights fittings instead of brass); - Informing me that they don't have the items I requested MONTHS ago (the reason why the wrong items were included in the delivery - why wasn't I contacted??); - Wine coolers that--when installed--are too narrow to open, remove shelves, or hold a bottle of wine (?! Seriously ?!); - Items specified during the design phase missing altogether from the order; - "Full-assembled" units arriving in so many dismantled pieces I lost count and the fitters had to add extra time to put it all together. Why did I use them? For reasons unknown, they were recommended by the fitters. However, I would NEVER recommend Howdens in a million years. If you're looking for an honest, transparent, reliable kitchen company, KEEP LOOKING! - - UPDATE - - Despite their response below, I'm STILL waiting for someone to get back to me. Useless!
Drew
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a month ago
Yes they so good help full always…
Yes they so good help full always service 10 out of 10 Glad to see you and help with anything
G G BUILDERS
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4 months ago
Iyoung lady that served me was very…
The young lady that served me was very helpful and informative, she also got my items brought out to me very quickly.
Martin Gavin
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5 months ago
Staff are very friendly and helpful
Staff are very friendly and helpful
Manminder
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6 months ago
Good service and lots of choice
Good service and lots of choice
CHELA BUILDERS
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10 months ago
Very efficient service with a great…
Very efficient service with a great customer service policy
Mr frank Casey customer
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11 months ago
Such efficient and helpful staff Coventry
Such efficient and helpful staff
Alan Griffiths BEM
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a year ago
Fantastic products and great service
Fantastic products and great service
Mo
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a year ago
AlwaysThe Kitchen Crew happy cheerful and willing to…
Always happy cheerful and willing to help whenever I go in, a great team.
Martin Gavin
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a year ago
The lady we dealt with was so helpful
The lady we dealt with was so helpful
Marian Fullarton
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a year ago
Very helpful and knowledgeable
Very helpful and knowledgeable. Explaining everything to us when planning a kitchen
Sharon Mulcahy
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a year ago
It’s wow place
It’s awesome place to visit staff are so perlite to everyone that comes in
G G BUILDERS
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a year ago
Beth & Zoe always go above and beyond…
Beth & Zoe always go above and beyond expectations in ensuring a first class service to myself and when I send clients in. Can’t thank them enough as it e still a confidence in my client to choose the required goods - and they always have a beaming welcoming smile too 👏👏
Mr Paul D'arcy
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a year ago
I am totally satisfied with the kind…
I am totally satisfied with the kind and friendly treatment I receive i received with the staff Thanks Best regards Labh Singh Gill
Labh Singh Gill