Latest Trustpilot reviews for East Kilbride
-
17 days ago
Better call Sean
Sean advised and recommend great suggestions to enhance our kitchen, to truly make the most out of the space we have. He was friendly, knowledgeable and had some great advice. All round great guy and would recommend anyone to use howdens and have sean help them for their dream kitchen.
Sarah Thomson
-
a month ago
Customer care second to none Sean went…
Customer care second to none Sean went out his way to estimate and procure everything we needed first class
hugh
-
a month ago
Took along time but the team involved…
Took along time but the team involved have eventually sorted this branch out, now running like a well oiled machine!. Took a few years!. I can tell you
Craig Peters
-
3 months ago
Brilliant service from Ryan at Howdens…
Brilliant service from Ryan at Howdens East Kilbride, friendly helpful and very knowledgeable young guy.
J ROWELL
-
6 months ago
5 Star Service , highly recommended
5 Star Service . We recently had the pleasure of working with Kayleigh at East Kilbride Howdens Kitchens and we couldn't be happier with the results. From the initial consultation, Kayleigh’s expertise and dedication were evident every step of the way. Kayleigh took the time to understand our vision and needs, translating them into a stunning and functional kitchen design that exceeded our expectations. Her attention to detail and creative solutions ensured that every aspect of our kitchen was perfect. Throughout the entire process, Kayleigh was always available to answer our questions and address any concerns, making the experience smooth and stress-free. Her professionalism and genuine care for our project made us feel well taken care of. Thanks to Kayleigh from Howdens Kitchens, we now have a beautiful kitchen that has become the heart of our home. We highly recommend Kayleigh for anyone looking to design their dream kitchen. Thank you, Kayleigh for your outstanding service.
Guest
-
6 months ago
Very poor service from Kayleigh…
Very poor service from Kayleigh designer at Hawbank road East Kilbride. Kayleigh started out by explaining the training she has as a designer versus staff in B&Q and that I would be able to buy a kitchen from howdens knowing a designer has designed it. Which would have been great if Kayleigh had any ounce of attention to detail. Kayleigh failed to include appliances in the quote she provide verbally, despite us having a full conversation about which dishwasher and which washing machine I would prefer: this resulted in my kitchen being delivered without these items, this then caused a delay in fitting the kitchen and then imagine my shock when I was told I had to pay for these items as they weren’t included in the cost I had paid, even though i had a meet with Kayleigh before purchasing to confirm everything I picked including the dishwasher and washing machine. Kayleigh took no responsibility of her mistake and when I requested to speak to the store manager they also took no responsibility in Kayleigh l’s mistake and they hid behind the fact that the trade person is their customer and not me the person who directly paid for the products. I don’t recommend anyone to use East Kilbride Howdens as their designers are incompetent, lack detail and vision and take no responsibility for their failures. Kayleigh failed to hear my requests for my small kitchen which resulted in me having a gap between my fridge and the wall, thankfully my trades company were more than competent and fixed her design faults. Having work done to the house is stressful and you rely on people who have the knowledge and experience (is it is their day job), I should never have put trust in Kayleigh as a designer, she clearly has only been taught the system you use for design and actually has no design knowledge. Howdens only care about passing the buck to someone else, they don’t take responsibility and essentially don’t care. A tip for you Kayleigh don’t down talk another organisations when you made the same mistakes you said they would make.
Michelle Bingham
-
7 months ago
Really happy with our new kitchen and…
Really happy with our new kitchen and utility room. The quality of products and service we receive from Howdens College Milton were excellent. I made quite a few changes to my design and Sean made everything easy, nothing was a problem. I would definitely reccomend.
Joanne Harrison
-
7 months ago
Excellent customer service from Sean!
We recently purchased a kitchen from Sean at the College Milton branch. From the first home visit, during the design consultation and through to delivery and beyond he has been helpful, patient and always responds quickly to queries and has gone out of his way to help us get the finish we wanted. We are delighted with the quality of the kitchen and the price we paid. Thank you Sean for your excellent customer service!
Consumer
-
7 months ago
Sean was a great help in planning our…
Sean was a great help in planning our new kitchen. We had went to other companies but Sean was extremely professional and efficient compared to others. The kitchen was booked and with no problems and now we are happy with the finished article.
Louise
-
8 months ago
Great Customer Service from Kayleigh
Would love to say a massive thank you to Kayleigh at Howdens, College Milton, East Kilbride and would like to express our sheer delight with the way she professionally handled my wife & I to deliver our dream kitchen. Kayleigh was extremely patient, kind & friendly throughout the entire process. Her steady guidance ensured we got exactly what we wanted from our kitchen to turn it from a house to a home. Kayleigh offered fantastic insight, along with innovative ideas & suggestions & really took her time with us to ensure we got exactly what we wanted. She worked tirelessly to ensure our kitchen was actually better than we had hoped. Thank you Kayleigh, you have been wonderful with us & cannot rate you highly enough. We have told all our friends of our magical experience, in your capable hands. We are delighted with the net design outcome & is an easy 10/10 for both Kayleigh & Howdens at East Kilbride (College Milton)
Graham
-
9 months ago
Efficient process handled professionally
I dealt with Nicola at Howdens and I have absolutely no complaints. She worked in conjunction with the guy who was fitting my kitchen (Sam from Deluxe Joinery & Deisgn - who is also brilliant, Google him for 5* reviews) to get everything sorted the way I wanted it. Nicola put together mock ups of how my kitchen would look and it all lived up to my expectations. You can tell it's a successful operation as it runs very smoothly. Once everything is agreed, the kitchen fitter dealt directly with Howdens and I didn't need to do any more other than wait for it to get done. My advice to people who are looking to have a kitchen refitted would be take your time. It's not going to happen overnight. But if you work with the right people, it will get done the way you want it. I first dealt with Nicola at the start of October 23 and the job was completed last Monday (26/02/24) although that was down to the availability of the kitchen fitter. I am very happy with the way things worked out and am happy with the part Nicola / Howdens played in that. Thank you Nicola!
Paul Rooney
-
9 months ago
Excellent service
Really happy with my new kitchen and the excellent & professional service I received from Sean at Howdens (East Kilbride Depot) From the designing of my kitchen to the after care I received on completion was first class. Would definitely recommend to anyone looking for a new kitchen. Thanks again
Jackie
-
10 months ago
Trust Howdens - superb service
Just had a new kitchen installed by Howdens East Kilbride. Top class service and products from start to finish. Can’t think of a single fault. We dealt exclusively with Sean and he was superb. I don’t plan to change my kitchen again for a long time but, if I was to, I would use Howdens again without a doubt.
Kay Nally
-
a year ago
Great help from Sean at the East…
Great help from Sean at the East Kilbride depot when designing my kitchen. Really pleased with it and the build quality of all the units and components is second to none.
Craig
-
a year ago
Helpful staff & good prices.
Helpful staff & good prices.
IAIN