Howdens - Ebbw Vale

14 days ago

Delighted with our kitchen

The whole process from planning through to the end result was virtually seamless . Becky is a knowledgeable and professional planner who really listened to our brief and delivered in every way. The inevitable small issues that come with fitting a kitchen were quickly resolved by the team with absolutely no fuss. We chose quartz worktops and the measuring and fitting teams were first class. We have a kitchen we are delighted with and would not hesitate to recommend Howdens Ebbw Vale

Malcolm Kingswell

16 days ago

Took a delivery this morning all good

Took a delivery this morning all good Delivery boys very helpful good lads in all fairness %100 to them,

Kristian Burroughs

27 days ago

Great experience with new kitchen fit and supply

Worked with Becky Hutton on the kitchen design – and she was amazing. Full design of 3 options, printed A3 in colour for us to take home to visualise in the room. Finalise design price was at expectation and delivery was on time. During instal there was a need to add two additional unit due to building work exposing pipes that needed to be covered by units – Becky engaged immediately with us to do a small design change and sourced the 2 new units from other Howden sites to ensure no delay to the fitting. A few niggles appeared during fitting – which is common with all projects of this size – which Becky also sorted promptly. Arrangements made for items to be delivered within days or picked up same day when needed. We love the new kitchen – thanks Becky!

Robert Leather

29 days ago

Very confusing got a price from them

Very confusing got a price from pontypool Go to another Howdens (this one )and get it cheeper ??? Only for ponty to mess the order up as stated like for like it definitely wasn't as left worktop length out etc Bit of a mess if I'm honest , Would be lovely to sit with directors and point out failures but no point I suppose as it's standard practice for a lot of company's out there today to not listen , Staff eventually sorted order out after returning with items , But what a palather Girls helpful and polite . Complementary something would of eased the hours and traveling I waisted,

Kristian Burroughs

a month ago

Howdens Ebbw Vale kitchen

Howdens Ebbw Vale were incredibly helpful in designing and providing our new kitchen. Rebecca listened to our design needs and created a wonderful kitchen incorporating small touches we would not have considered but have made a huge difference to the overall look. I would highly recommend them.

Emma Lyons-Rogers

a month ago

Avoid avoid avoid 0 stars

If I could give this place 0 stars , I would. Avoid at all costs . As a building company we have had an account for over 10 years and the amount of money and customers they have cost me due to their incompetence is unreal. I lost a kitchen job recently as the customer had to walk out due the awful customer service they received. They ordered wrong products on numerous occasions and I have been expected to pay the cost of rectifying this. They make false promises , they make about lead times and delivery dates , never keep you informed and are totally incapable of designing a decent kitchen. They can't process and order correctly and the manager completely ignores you when something goes wrong. Even after official complaints are logged. The quality of the kitchens are awful and they don't want to know when you have a problem. Save yourself the stress and take your business elsewhere !

Natalie

a month ago

Ebbw vale howdens always there when I…

Ebbw vale howdens always there when I need them.

Ken Davies

2 months ago

New Kitchen

From the start when we walked into Howdens we were greeted by Rebecca and she was able to guide us through the steps of having a new kitchen. She was thorough in all aspects of our choice and we felt comfortable with her suggestions and design. Our fitted kitchen came to life from the design and planning stages and we are thrilled with the end product. Thank you.

Carol

2 months ago

I needed a door urgently and they found…

I needed a door urgently and they found one for me at another Howdens so I drove there and picked it up and was able to do the job straight away. The staff at both Howdens were excellent.

GM THOMAS CONSTRUCTION

2 months ago

Always helpful

Always helpful, providing good trade prices, always happy to price match and in fact beat when asked, returns not a problem, can't knock them really and I have 40 plus years experience, genuinely pleased with this branch in particular

RJB BUILDING

2 months ago

Met my requirements again

Good quality materials at a great price. Great welcome off Tracey as always.

David Thomas

3 months ago

We have recently bought a beautiful…kitchen

We have recently bought a beautiful kitchen from howdens. Rebecca Hutton. Planned & gave us a great service. I would definitely recommend howdens if anyone is looking to buy a new kitchen. Thankyou Rebecca at the howdens ebbw vale branch.

Rosalie Burr

4 months ago

Jones

Good service and good qualility appilances

Stephen Jones

5 months ago

Product on the shelf

Product on the shelf, great service and price

Huw Jarrett

6 months ago

We had a very good experience…

We had a very good experience working with Howdens Ebbw Vale, Becky was extremely helpful and full of knowledge, quickly putting together beautiful designs aligning with our extensive lists of wants and desires. She was also happy to adapt designs as our situation changed. Delivery went smoothly and when the sink unfortunately arrived split in half, staff were able to quickly locate another sink from a different branch so we could fit the sink without delay. All other staff were also lovely, definitely the friendliest branch we’ve visited!

Kornelia Kennedy