27 days ago

Great staff and customer service from…

Great staff and customer service from these guys in here. Always attentive and helpful.

Big D

3 months ago

No problems

No problems. The staff knew what I wanted & had almost everything in stock apart from one item which was delivered next day.

Dougie Mcquillan

4 months ago

Friendly staff ..manager greeted me…

Friendly staff ..manager greeted me when I arrived..competitive prices..all good..

PALACE PROPERTIES LTD

8 months ago

Helpful staff nothing a problem also…

Helpful staff nothing a problem also tidy shop

MIKE MCBRIERTY JOINERY

8 months ago

Perfect fire doors

I bought four fire doors from Howdens, at a great price. The doors are very nice and stylish. The joiner said they were the heaviest fire doors he has come across. Gary (from Howdens) was extremely helpful, and also organised delivery for me (at a cost obviously). I can highly recommend Howdens, Seafield, Edinburgh.

Susan Walsh

10 months ago

Good deals

Good deals and friendly people happy to help you

Mihail

10 months ago

Got what was needed off the shelf.

Got what was needed off the shelf.

Thomas Cuthbert

a year ago

Helpful staff

Staff were really helpful & knew exactly what I wanted

Dougie Mcquillan

a year ago

Excelent Kitchen, Poor Customer Service

We chose Howdens kitchens because they were reccomended, the units were excelent quality and the kitchen fitters employed were excellent. We contacted Howdens Seafield branch and innitially had a good experience with the kitchen designer, Once our fitter striped out the kitchen, he fortunately checked the measurement of the kitchen, only to find both measurements taken were seriously wrong which meant the designer had to come back and remeasure and redesign the space, which meant we had no time to to process the changes that had been made, the kitchen was reduced in area and many of our needs were not met and we felt pressured to start the work since we now had no kitchen at all. It took two weeks to complete the kitchen, but because we had chosen custom built solid worktops, these could not be measured until the kitchen was completed. I asked when ordering whether they would supply temporary worktops, I was told that they did not supply temp worktops. We had a visit from the worktop manufacturer to measure the area to be covered by the worktop which had a built in sink, it was two weeks to construct the worktop, only to discover that the sink when it arrived had been placed in the wrong place and had to be reordered, another two weeks wait, this was another month without a hob. we later we discovered that Howdens also own the worktop manufacturer. In total it took six weeks and three days to complete the kitchen and to refund me over a £1000. which was the balance due to us after the redesign, this could not be dealt with because the branch manager was on holiday for most of the month and no-one could authorise the repayment. I have since discovered that Howdens Kitchen are a very difficult company to contact, they have no online pressence to deal with complaints, other than one email address who then forwards to customer services. Branch managers are autonomus, so make there own decissions, as I suspect will be the same for worktops. Customer service can or will not do anything. We have been trying for months now to get some resolution or compensation for the catalogue of cockups by Howdens Kitchens.

Stuart Barber

a year ago

Great staff in this branch

Great staff in this branch. Nothing is too much trouble for them.

Patricia Fitzpatrick

a year ago

Very honest and genuine

Very honest, friendly staff. I’ve dealt with Howdens for 20 years plus and have never had an issue. I always refer friends to them, great service.

Neil Gordon

a year ago

Great staff very helpful

Great staff very helpful. Eager to serve & get what you need

Dougie Mcquillan

a year ago

Excellent Service

The Manager and Staff all provided an excellent service, from site survey to delivery.

Thomas Cuthbert

a year ago

Good service

Good service, reasonable prices, cheery faces...it's all good...

BONNINGTON PROPERTIES

a year ago

Very obliging & helpful staff at this…

Very obliging & helpful staff at this Howdens location

Derek Young