22 days ago

Great & brilliant service & an amazing…

Great & brilliant service & an amazing price.

Wayne Barnsley

a month ago

Extremely disappointed with the…

Extremely disappointed with the customer service. I definitely won't be shopping with Howdens ever again.

Seven

2 months ago

Apparently after a visit to your…

Apparently after a visit to your Halesowen branch today I was advised you’ve never sold skirting board, architrave or door handles / locks. Nor can you advise where to try locally! Oh and my account is setup in this branch I would need to go Stourbridge? I live in Halesowen, my business is in Halesowen and have had a trade account for years buying skirting etc. total rubbish service and customer care

Paul Prickett

3 months ago

All ways very helpful and polite

All ways very helpful and polite

Martin Lowe

6 months ago

Always lack of drawings.

Always lack of drawings. Marked this issue last year ,problem still present.

Roberto Imperatori

10 months ago

good service

i have been having good services, especially my branch, good cheerful professional service thank you

M BUSINESS LIMITED

10 months ago

Sarah at halesowen howdens as done is…

Sarah at halesowen howdens as done is proud as expected excellent service

Wayne Hinton

10 months ago

Helpful staff

Very helpful team at Halesowen and the quality of the products ive bought are second to none as you would expect.

Andy Harris

10 months ago

I've found all the staff very helpful…

I've found all the staff very helpful but prices are high for trade and no way you can make anything on supply, no way anyone would have the kitchens if didn't give them at trade price, also no howdens handouts such as screws tool bags or router jigs. Very disappointed as no way can fit with screws supplied. Over the years fitted many howdens kitchens both personally and through contractors I've subbed to always found them well priced till now and decent freebies, staff all excellent with any problems.

Hartley Shaun David

a year ago

I’m back again to tell you again….

It has to be ok for me to return this many times, surely? Another kitchen, ordered midweek, and fully fitted a week later. What else is there to say when the truth is so simple? This is just hassle free shopping from start to finish. If you have read my other reviews and wonder why so many, it’s because I keep buying kitchens from Howdens. I do use other suppliers, lots of them, but you just don’t get this kind of service anywhere else, (unless you’re spending £25K+), and then your basically buying a smile off someone that doesn’t really like you! That’s the reality of it. It’s local, it’s convenient, it’s highly competitive and it’s got a heck of a lot more than just kitchens in stock! Take look

Graham

a year ago

Excellent customer service again...

Excellent customer service again...

JASON

a year ago

Ordered and fitted in the same week!

I can walk into my plumbers merchants and pick up anything I want, the same with my electrical wholesaler, the timber mill and the roofing suppliers. I walked in and asked for a kitchen. I walked out with a kitchen. Fitted the kitchen and added a few extras that I collected the day after I placed the order. Kitchen finished. What more is there to say? These people make, stock, and sell their own products, nationwide, and they have in-house designers, and they deliver, and I assume that one day, they’ll even have a chef to come round and cook your first meal on your new cooker, but for now, this is quite simply just how easy business should be done.

Graham

a year ago

Flat pack kitchen.

Flat pack kitchen. Good value products and customer very pleased. However did receive one damaged door and had a package missing. All sorted in the end but can still improve

Gary

a year ago

2022 - catching up made easier with Howdens

I re-established my account with Howdens after a few years career change. My trade account was opened fast, and this enabled me to make an order that week. So proactive are the staff at Halesowen, that not only did they open my account and run all the necessary checks, but they matched my quotations, bettered my designs, had everything (except for one minor item) on the shelf, and they had it all ready for me to pick up (when I needed), and even helped load it all into my van, properly! All of that, coupled with the trade credit account (which has real-to-life terms and conditions), made choosing Howdens a no-brainer. I honestly don’t know how else I would have achieved my target so quickly, but I do know that I couldn’t have done it without the young Staff at Halesowen. This review may seem a little biased but it is not. It’s just simple. All of the other manufacturers were too busy selling me a kitchen, whereas Howdens were busy acquiring a client. I can get a kitchen from anywhere, but I can’t get ‘that’ service from anywhere. The kind of service a tradesman needs! Everything yesterday, and intelligent, resourceful, solutions and answers, to everyday problems that help get the job done. Need a design? Free! Need on-site survey? Free! What’s in stock? Have you seen how big your local Howdens is? It’s full to the rafters! I wrote this review for one reason. Well two. For the two young people that helped make this possible, and by “this”, I mean my business venture. My deadlines to acquire a new client, for a new business venture, to keep several people in employment, rested upon their shoulders and they didn’t even know it! These two “kids” made a mockery of every trade counter I’ve been up to in the last 20 years, and they should be chuffed to bits, (yet I reckon they are rarely acknowledged)? Smart, approachable, knowledgeable, polite, well-mannered, helpful and everything a person should be. I won’t embarrass the young lady nor the young man online, but I will thank them sincerely, and with big love. It’s nice to be nice!

Graham

a year ago

Ordered materials to collect when…

Ordered materials to collect when arrived missing items now I have to explain to customer why I can’t finish off the job this happens regular and Howdens have nerve to call to see if I require anything moving account to another branch see if they are different

Mr Mark Oliver