3 months ago

The product supplied is faulty and I've…

The product supplied is faulty and I've been waiting 10 weeks for an independent person to come out to inspect it. The staff have not been helpful at getting this sorted in a timely manner. I have faulty flooring which is not good enough.

Karen Charles

3 months ago

Good selection n usually in stock

Good selection n usually in stock If not only a couple of days & it’s in stock

Paul

3 months ago

Very helpful and have what I needed

Very helpful and have what I needed

LloydKing

3 months ago

Marvellous service

Marvellous service. Nothing seems to much trouble. Very professional. Keep it up 👍

TB

4 months ago

Best experience ever !!!!

Best experience ever !!!! Great customer service !!!!

mariusz

4 months ago

Big thank you to Jazz & all staff at Howdens High Wycombe

Jazz at Howdens High Wycombe helped us to design and make the best of a kitchen extension. He was friendly and very professional. Provided great ideas for our space and was always contactable for any queries and amendments. This is my second Howdens kitchen and the quality and choice is excellent. Good value as well. I am very happy with the service from everyone at this Howdens branch.

Dee

4 months ago

we use jazz to design our kitchen and…

we use jazz to design our kitchen and we were amazed on how easy and enjoyable we found the process .He was very accommodating and friendly to work with. we will be using high Wycombe hoydens again .

Shevon Toussaint

4 months ago

Great service and product

We used Jazz at Howdens to design our kitchen and utility room. Impressed with the service we were provided; the design exceeded our expectations and the process itself was easy and painless. Upon delivery we had a few issues, but Howdens resolved these quickly which didn’t impact external fitting companies already booked in. We also used the template and fitting service with Howdens and were very impressed with the final product and finish.

Chloe Chappell

5 months ago

Poor after service hostile responses to…

Poor after service hostile responses to any issues. Manager just not interested after order placed and money paid. The girls at office tried best to resolve issues but the guys just stroppy about everything. Spent more than £18000 one order for development. Once they got order poor communication, delivery schedule, missing parts, extra cabinets was chaotic. 5 kitchens ordered no idea if any complete. Charged for extra bits required when they were missing, wrong door sizes delivered and lining etc. Would avoid place order with this branch again May try another as product is good have been using last 15 years.!!!

Anon

7 months ago

Very quick service

Very quick service

Mr Byng

7 months ago

Howden High Wycombe London Rd…

always helpful and staff go the extra mile just to get things right and keep the customer happy

Gary Ridgley

9 months ago

Very good service

Very good service

K J T Thorn

10 months ago

Damage products.

The kitchen was delivered by Howdens, as I fitted the kitchen I found several damaged units and about 7 damaged doors. The staff at the depot were helpful and replaced them, but a lot of time was wasted going back and forth to the depot and not being able to get on with the job and this cost me inturn cost me money. Thin cardboard doesn't protect doors , corner protection should be used

Mr Baldwin

11 months ago

Great customer service and good quality…

Great customer service and good quality materials

Elijah

a year ago

Replacement tap head impossible to get any helpful response.

Ive been trying to get a replacement shower head for my kitchen tap which is seizing up. I went into the store two weeks ago and was given a wrong website to contact. I then telephoned the next day and asked again, I was told they would get a price and call me back. Heard nothing, so telephoned again last friday and again was told they would get back to me and I am still waiting two weeks later with a kitchen tap which doesnt work properly! Appalling customer service

Ms Katrina Wood