Latest Trustpilot reviews for High Wycombe
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12 days ago
Howden High Wycombe London Rd…
always helpful and staff go the extra mile just to get things right and keep the customer happy
Gary Ridgley
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a month ago
Very good service
Very good service
K J T Thorn
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3 months ago
Damage products.
The kitchen was delivered by Howdens, as I fitted the kitchen I found several damaged units and about 7 damaged doors. The staff at the depot were helpful and replaced them, but a lot of time was wasted going back and forth to the depot and not being able to get on with the job and this cost me inturn cost me money. Thin cardboard doesn't protect doors , corner protection should be used
Mr Baldwin
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4 months ago
Great customer service and good quality…
Great customer service and good quality materials
Elijah
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5 months ago
Replacement tap head impossible to get any helpful response.
Ive been trying to get a replacement shower head for my kitchen tap which is seizing up. I went into the store two weeks ago and was given a wrong website to contact. I then telephoned the next day and asked again, I was told they would get a price and call me back. Heard nothing, so telephoned again last friday and again was told they would get back to me and I am still waiting two weeks later with a kitchen tap which doesnt work properly! Appalling customer service
Ms Katrina Wood
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6 months ago
Such helpful staff
Such helpful staff. And the required supplies were ordered from another branch very quickly.
Keith Chamberlain
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6 months ago
John from London road high Wycombe
John Is an amazing salesperson Designed a fantastic kitchen for us that was a difficult space and made it look amazing Very helpful very professional and made us feel very valuable customers Thank you George and Tracey
tracey mansfield
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6 months ago
While being in the high Wycombe branch…
While being in the high Wycombe branch today the branch manager was having ago at another member of staff, its not a good look especially in front of other staff members and paying customers! This is not first time I've been in there and this has happened think this needs addressing properly.
Malcolm Cander
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7 months ago
Appalling
Appalling customer service! Handles that were sent with the units were the wrong ones, had to go back and change them. Sent a damaged door. Constantly chasing for the correct products. They didn’t measure the kitchen properly. The extractor fan doesn’t even fit between my cabinets! We got told that there were hinge attachments for the laundry, however they weren’t delivered with our products. Constantly being blamed for not having our products and being told they were there. When they weren’t. It’s been about 3 months and it’s a constant struggle. One staff member was quite rude. I would not recommend! For spending nearly £12,000 on a kitchen, I would expect everything to be sent out properly and for there to be little to no faults. But there is something constantly wrong . I’d like to be contacted by head office regarding this!
Eaman Iqbal
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7 months ago
Amazing kitchen
We had the most postive experience renewing our utility and open plan kitchen . Hajjar was amazing from the minute she walked into our kitchen, such a great knowledge on how to plan a kitchen and utility room and listened to what we wanted. The time and patience Hajjar gave us when we visited the showroom made it such a wonderful and special experience, using the large monitor to give us a stunning visual of our dream kitchen. Thanks again Hajjar we are so very happy with the finished product.
Karen Brown
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9 months ago
Exceptional customer service from Martin
I have made various purchases from Howdens Joinery London Road (High Wycombe) and I have never been met with as exceptional customer service as I have here. The team is a hardworking, diligent and are all caring individuals. In particular, Martin is an outstanding individual, absolute legend! The support, customer service and attention to detail he provides is unlike anywhere else. He is an absolute asset to the team and brings complete value to the company. Without Martins help, we wouldn't of been able to place our orders, he absolutely goes the extra mile and has always gone above and beyond. We will be long-standing customers of Howdens Joinery London Road (High Wycombe) and that is all a credit to Martin. A service with a smile goes a long way, but Martin in particular has been phenomenal. A huge thank you to Martin and his team at Howdens Joinery London Road (High Wycombe).
S.M
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11 months ago
Always so easy
Martin is an absolute legend, the very reason I go back to howdens for friends and family projects. Dealing with Howdens is easy when they have quality staff on the desk.
Mat Meeks
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11 months ago
Always a great service and very helpful…
Always a great service and very helpful staff
CHRIS HERRING
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a year ago
Quick response quick delivery thankyou
Quick response quick delivery thankyou
martyn Fuller
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a year ago
I visited the Wycombe store and all…
I visited the Wycombe store and all staff were brilliant. When I tried to purchase some items for my kitchen that had been damaged the high gloss range had been discontinued I understand things change,and my units were around eight years old but I should be able to buy replacements after spending over £10,000 for the original kitchen and appliances.
Trevor Kaill