19 days ago

Skirting boards.

Product was in stock. Good service and reasonable price.

JOHN THE HANDYMAN

28 days ago

Shocking!

Walking past the Horsham branch last week with my children and observed what can only be described as a playground! A tall man was yelling at what looked like employees telling them to “F Off” multiple times in an aggressive way. He then recklessly jumped in the forklift almost casing an accident! My children were visibly scared so god knows how the staff felt! Called up today to make a complaint and spoke to a man called Darren and it all seemed like an inconvenience that I had called. No customer service. I will not shop at a company who thinks it’s ok for staff to behave like that!

Jenny

a month ago

Good customer experience and nice products

Good engagement with me from initial contact to site visit and planning through to ordering and delivery. We have purchased 2 wardrobe units so far - still need installation. Polite and supportive colleagues at each stage. Constructively could have been a bit more proactive at following up to have face to face meeting to discuss detailed plans and quotes as I had to initiate this. However Frankie was proactive at sending me the overall quotes.

MP

a month ago

The staff are absolutely on point

The staff are absolutely on point Any problems are sorted ASAP Great company Staff top boys!

Jason

2 months ago

Very good interaction with the kitchen…

Very good interaction with the kitchen designer, optimum selection of units and sale price

Mr Nicholas Care

2 months ago

Great prompt service

Great prompt service. Got exactly what I wanted when I needed it.

Richard Hurst

2 months ago

Izzy at Horsham branch

Izzy at Horsham branch served me on the counter and was a ray of sunshine you need more staff like her on the counter we will be returning again

Chris Kiss

2 months ago

Great materials

Great materials, great and helpful staff

Bogdan

3 months ago

Worktops and cupboards

Good friendly service

Stuart

4 months ago

A complete service for a new kitchen

Claire came round to plan my kitchen, and was professional, polite and friendly. I went to view it at Howdens and was impressed at how realistic it was. There was no problem with altering a few things, and all of my questions were responded to quickly. It was a great start to the whole process. I am absolutely delighted with the final kitchen and really pleased I paid a little extra for the quartz worktops. The units are of good quality and look modern, clean and very smart. It has been a pleasure inviting my friends round to see it. A much needed job in my house but far better than I could have dreamt of. I have recommended Howdens onto friends and will continue to do so to anyone who is interested in a new kitchen.

Kim Harper

4 months ago

Great customer service

Great customer service

Nick

4 months ago

Really expert opinion by Baz and team…

Really expert opinion by Baz and team at Horsham Howdens.The 3d design on screen helped us visualize our new ' ideal kitchen'. Great template granite surface that was installed by Howdens with expert carpenter Hector and team from Princebuild. Thank you

liz fisher

4 months ago

Always helpful staff and good quality .

Always helpful staff and good quality .

Paul King-Fisher

4 months ago

Very few companies & individuals…

Very few companies & individuals underpromise and overdeliver nowadays. Howdens (Horsham branch) did just that yesterday. On one of the hottest days of the year ( Jem, Sam, Darren) took the time and effort to locate & organise a replacement Fridge/Freezer for one of my more demanding Tenants, so I was able to provide a replacement with in hours and save the contents of her Fridge & Freezer. Thanks again Guys.

Michael

4 months ago

Friendly and efficient

Friendly and efficient

RUSSELL PAUL HUNT