Howdens - Houghton le Spring

2 days ago

Houghton-le-Spring Branch provide excellent service!

I recently had a new kitchen installed, supplied by the Houghton-le-Spring branch. A number of the doors were damaged; albeit the packaging wasn't, which suggests that the defect originated at the factory. There were some other issues with the size of some of the cabinets and the flue kit for the extractor fan. Once this was brought to the attention of Dale, the branch manager, he quickly organised the delivery of the doors, which arrived within an hour of our telephone conversation! The remaining items were delivered early the next day. Overall, I've been very impressed with the help and after sales service provided. Given that the majority of the doors were cosmetically damaged it was a cause for concern for me, as the kitchen components had been with me sometime before my kitchen fitter was available to install my kitchen. I'm grateful for all the help and assistance that Dale and his staff provided to enable my kitchen to be installed without any delay. I'd like to think that Dale and his team will be recognised and I would highly recommend Howdens', without hestitation!

Glenn Tomlinson

3 months ago

Always good fun in store with Andy and…

Always good fun in store with Andy and Josh.

Stephen.

4 months ago

Skirting

Product good quality but need to support a reasonable price delivery service

Nichols

7 months ago

The staff and service I receive from…

The staff and service I receive from Howdens is second to none. Especially Andy, Josh and Georgia from the Houghton Le Spring branch. Thank you!

AAG HOME IMPROVEMENTS

9 months ago

First class company

Good quality stock always available.

Andrew Forster

9 months ago

The staff get to know their customers…

The staff get to know their customers on a level of understaning the trades customers when they walk in. A warm welcome is always there when you walk in and the service and advice given is informative and proffesional Thanks and keep it up CJ

CSP SERVICES LTD

10 months ago

Knowlegable staff n quick service

Knowlegable staff n quick service

Paul birleson

10 months ago

Spot on receptionist

Spot on receptionist

william thompson

11 months ago

Great service great to work a long side

Great service great to work a long side

ANDREW BYLES

a year ago

Great service with good advice

Great service with good advice, would recommend.

Keith Doughty

a year ago

Very helpfull and accommodating

Very helpfull

THOMAS GLENDINNING

a year ago

Excellent knowledge and professional

Excellent knowledge and professional, expertise and advice given. Would highly recommend

Steve Dixon

a year ago

The attitude of a man here is…

The attitude of a man here is absolutely disgusting the twice I have been in to this shop he has been very sarcastic and rude with me I will never go back here again

Denise Welch

2 years ago

Great service very helpful 👏

Great service very helpful 👏

Tony Hall

2 years ago

I have used Howdens quite a bit lately

I have used Howdens quite a bit lately. Leechmere in Sunderland set the standard being more than helpful, Shaun really helped me out when in a situation with the customer I was dealing with. Gemma and Andy from Howdens of Houghton Le Spring have also delivered a very professional service every time I have visited for goods. I would also like to include Howdens of Cramlington for carrying on with the high standard set by Sunderland Howdens. Thank you!

AAG HOME IMPROVEMENTS